Jo-Ann Fabric and Craft

It’s ok. Some of the customer service is really nice but some is downright terrible. It is usually well stocked and organized. I wish they kept coupons at the door like others we’ve been to but I suspect that is a corporate decision.

Ehh to me this is one of the least friendly JoAnn’s that I have been too. It is also pretty small and outdated compared to others that I have been to. They have all the basics that you would need though and their fabric selection is pretty decent. I would suggest downloading the mobile app since they always have at least one 40% off coupon on it. Although it is only for regular priced items and the way their store model works practically everything is on sale. If I am not looking for fabric and I am in Winston-​Salem I would rather go to Micheal’s.

This is a run-​of-​the-​mill JoAnn Fabric store. I have visited maybe 10 times so far and each visit was neither spectacular or terrible.
Most times I visit this store for fabric supplies. The selection is fair; do not expect high end/​high quality fabric. One recent time when I bought three clothing patterns that were on sale, the sales clerk didn’t notice that their computers were not updated regarding the sale and I would have been charged $ 45 rather than the sale price total of $ 9. Be on your toes about sale prices! I don’t blame the person working there as this is not a store known for being tech savy. Still, know that sometimes their checkout computers are off.
One nice section of JoAnn’s is their upholstery fabric wall in the far back of the store. Use one of the perpetual 40% off coupons, and you will get a fair price for your decorating materials.
The staff vary in their personalities. I suspect staff grumpiness is proportional to how long they worked there. When I get fabrics cut, a lot of the workers will make nice small talk and ask about my project or talk about what crafting they like to do. I am sure that if you have a question and ask nicely, they will try there best to help.
All in all, there are limited places to get fabric in Winston Salem, and this JoAnn store is fine for basic needs.