Gardner Mattress

Both Court and Kirk listen. After purchasing a mattress from them I had problems with my back. I felt desperate. But, everything turned out well because Gardener was sympathetic to my problem and exchanged the mattress for a firmer model. I AM THRILLED TO SAY THAT I HAVE HAD NO BACK PAIN SINCE SLEEPING ON THE FIRMER MATTRESS. I am very grateful.

Bought two double mattresses about 4 years ago and absolutely love them. Bought two more a year ago for another room and are again so happy. You can turn them, our backs benefit from sleeping on such wonderfully made mattresses. It’s a rip off to buy from anyone else except Gardner Mattress. Oh, friends of ours upon our recommendation recently bought a queen size from them and our friends are just as pleased as we were.
On another note our stairs are not suited to get a box spring up and around them so Gardner made our box spring in two parts.

I ran into a serious personal problem today and asked to cancel my mattress and foam topper even though they were already in the truck on their way to being delivered. I offered to pay the delivery charge but asked if the company could give me a refund for everything else. They not only agreed to give me a full refund; they did not charge me the delivery fee either. Obviously, Gardner Mattress responded in the most gracious way it possibly could. I knew Gardner mattresses are made of quality material; today, I experienced yet again the great quality of the people who run the company.
I say «yet again» because the company had already been excellently represented by Court, the young man who manages the Woburn store and who was my contact person from start to finish. He was very patient and knowledgeable in answering all my questions about the mattresses and the ordering process, and when I ran into the problem described above, he was kind and professional in how he handled my initial call and fast to get back to me with a response from upper management.
I hope someday to get to sleep on one of Gardner’s super-​comfortable mattresses, but in the meantime I figured I could at least share with others my outstanding experience in dealing with the company itself.