So I’m giving 3 stars because I’ve been a long time customer and the crabs have always been about 4 stars. However, the girl on the phone needs some customer service skills. I give her 1 star. What do you mean, «The prices are always what they’ve been…» If you’re tired of answering the same questions, either put up a website or have a general recording on the phone with the info before it rings. Be kind to your customers or they just might not ever come back.
Nicole B.
Évaluation du lieu : 1 Baltimore, MD
I’ve heard good things about their crabs, but I never got that far to find out. I couldn’t find a website so I called to get pricing and availability. The girl on the other end of the phone was unpleasant and short. When I asked what their prices by size were she said«same as they always are.» If I knew that I wouldn’t be calling! She seemed annoyed that I was asking all of these questions. In the end I went with Casey’s in laurel, the girls behind the counter there are much more helpful and friendly.
Jeff B.
Évaluation du lieu : 5 Capitol Heights, MD
Always the best crabs without a doubt, best in Maryland! Call early and get the big ones, fair prices, the only place we go for crabs
Lulu G.
Évaluation du lieu : 4 Rockville, MD
Bought steamed crabs here on June 9. Had them steamed to order. They didn’t have any Chesapeake Bay crabs but they did have crabs from Louisiana. We ordered a dozen Extra Large at $ 80 per dozen. They were big, fat and heavy crabs, not as good as Chesapeake Bay crabs, but still very good just the same. Steamed and spiced just right. I am going to order a bushel for this weekend and if things turn out differently, I will update this review. But all in all I would recommend this place. They also have a good deal on Wild Caught USA Gulf Shrimp. This is a carryout only. The Woodbine Inn is right across the street. As people order steamed crabs in the restaurant, you can see that J & T Seafood will steam them up to order and walk them across the street to the restaurant.
Lauren D.
Ellicott City, MD
I was really disappointed in the customer service this time. I had 8 people that we were inviting for crabs so I wanted to reserve a bushel. I called on Tuesday to reserve crabs for Saturday. I was told to call back on Thursday or Friday. I stopped in on Thursday. I only live a couple of miles away. I was then told to call Saturday morning to see if I could get a bushel. The guy told me he could get me crabs by the dozen but, he would not guarantee a bushel. Yes, this time of year the supply is more scarce however, crabs by the dozen is much more expensive… Needless to say, I got my crabs somewhere else.