Bath & Body Works

I too, like that this location is NOT located in a mall… I’ve been coming to this location for years now, along with the Wheaton Town Square, or Bolingbrook. This past Saturday I stopped in shortly after they opened for their $ 8.50 candle sale. I don’t think those candles are WORTH the going rate of $ 22, and there are other sales on these usually, but this is a great deal for gifts… and a gift for myself of course! I’ve also been here in years past, but later in the day when some scents are sold out, and it’s just crazy crowded. This time I stopped in around a half hour after opening… yes, crowded, but not insane. For some reason, Bath & Body Works has pushed their staff to push sales… I was asked several times by the same woman if I needed help. Buying candles? I did not… Though, lately I feel like I should just shop online because if I needed help in a store like that, I’d ask… I don’t need to be asked multiple times. A greeting, and left alone is most definitely the way to go… don’t ignore, but don’t overwhelm the customers!
It’s simple really… smell it, do you like it? buy it… if not, put it down, and smell something else, right?!
But, the sale was in stores… so I went. It wasn’t an awful experience, and the lines moved fairly quickly to get me out of there.
Browsing facebook later that day, someone posted the line OUTSIDE Bath & Body Works in Orland Park, I believe? I commented that I didn’t experience THAT in Woodridge… these women are ruthless when it comes to a candle sale, but glad my experience was painless!

I love this location because you don’t have to deal with a crowded mall. I was welcomed as I walked in. Debbie was the employee that handed me a bag and examined the new sale. She showed me where certain items were located.
Then, I found the items I needed and checked out very quickly. Bath & Body usually has great sales and they allow you to use coupons on top of the sale price. Plus– free trial size item.
This Bath & Body Works was very clean and organized. Great customer service… I will be going back to this store!

Every other Bath & Body Works needs to take a lesson from this one.
There was absolutely no pressure when I was in the store. I felt welcome to browse, uninterrupted, and wasn’t asked the same question by three different people, per my usual B&BW shopping experience.
I was in and out of here though, all I was after was my free trial size item. Got to love those coupons!

Great staff at this BBW, took the time to help me find my coupon on my phone and could not have been nicer. Great location as well, store is clean and easy to find everything

This location is so much more convenient than any BBW in a full sized mall. The size of this location is slightly larger than newer spots in the malls but a bit smaller than the older traditional stores that are still going through size reductions and remodels. And the product selection and quantity of available employees makes this store a winner.
The employees here are always super friendly and engaging and will run circles ensuring each customer has a great experience. I most often only purchase the foaming hand soap here and if I want a scent they don’t have in stock they will call other locations and offer to hold it or ship it for free. That is what customer service should be.
I’ve also purchased gifts here for my mom or girlfriends and the employees help pick the correct lotions, shower wash, or candles to ensure the gift is perfect.
Have something you don’t like or discover a foaming pump is defective they swap it out, no questions asked.
This is truly a five star location. Service and product selection make this a go-​to store.

It is an awesome spot and is never crowded. Friendly staff assists you as soon as you walk in.
No complaints here.

Great Location
Friendly Staff
Always Stocked
No complaints…

I LOVE coming to this location way more than any mall location. It is tucked away in the corner of a strip mall, so you can’t see it from the street. The plus to that is, they are never out of anything. This store is always fully stocked with the friendliest staff to help you find anything you need. I will go out of my way to only go to this store. Love it.

got exactly what i wanted 4 my mom & they had a sale. sometimes the stores dont have all the scents i want but this had the foam soaps in all types of scents that she likes. people were nice & helpful & check out was quick & easy. yippppeeee!

Yes, it is still small, but it is convenient and I almost missed out on the Halloween goodies. I forgot they came out in August.
I was pleasantly surprised that I stumbled in for the buy 3 get 3 free sale, yes, that equals 2 for 1. Love it!