GameStop

Went here during a Black Friday sale and was rung up everything wrong I bought a madden game and watch dogs for ps4 and was charged double then what it would have cost so I came back the next day and told my story the manager here came by to assist the worker and told me that he has never heard of a Black Friday sale and that he won’t do the price change then he wanted to know who rung it up but didn’t know the person but yet the person worked there the other day the manager the guy one is very mean and very stingy when it comes to exchanges he gave me a whole argument on it and I feel he didn’t do his job right first off he should know his workers and should know the customers point of views then you don’t deny the customer and force them to search a whole store for a show of the price for Black Friday like you work at the store I won’t be coming to this location again honestly

The employee working here gets an attitude because I want to check the condition of a game that was priced low and telling me why am I doing that it’s a cheap game. My first time and last time here because of him.

I went there 3days ago.
ask casheir who is short and white male that I needed accessories for ps4 and he didnt wanna bother answer my question. and even ask me somethingelse not in conversation. and try to keep arguing with me.
I am sure he is the manager of store. but dont know his name.
his customer service is well too friendly.
other customer on the line just drop the items and got out of store. because they were waiting too long at the line.
if he just dont wanna help customer. he shouldn t be at counter or not even in gamestop.
I am 100% positive that he will do same ungrateful experience to other customer and got to be removed.
for businness purpose. for clean society.
his job is help customer not arguing with customer over ps4 accesorry. we all know that!!!

Came here to buy something for Christmas. Place was packed but the cashiers were super attentive and friendly. They didn’t let the long lines affect their attitude — so I approve!

About a month ago I returned something at this store and the cashier messed it up. She said that the amount was on my Power Up card. Today when I tried to use it, it was NOT! I knew I didn’t spend it and was afraid I was out $ 45.
BUT Sterling, the person working went out of his way to make sure I didn’t lose the money. He called the manager and the Power Up card help line etc etc etc, while he was the ONLY person working and ringing up customers like mad fire, and still managed to not be stressed, and was very friendly and had a smile on his face. This guy was amazing. I wish there were more people in retail like that. Anyone else would have probably told me too bad.
A+++++++ Sterling deserves a raise!

This location of Gamestop seems adept at hiring aspiring rappers as I had to hear the boys «Freestyle» while I was waiting on line. Decent selection though my son enevr seems dissapointed.

This location can get pretty crowded… because gamestop is not like a fast food joint, and actually requires sales people to have expertise in what they are selling, often the sales people and cashiers are stretched extremely thing and as a result, you can be waiting on line to pay for an item for over 30 minutes. I would say they need to hire more people, but they don’t have enough cash registers. I hope that my couple of times at this location was just a holiday season thing. To the staff’s credit, they seem to work hard (I spent over two hours each time in the store due to the long line) but they are in no rush. Now when I say no rush, they didn’t rush a single customer. I on the other hand, don’t work there. So of course, I told people who were asking questions about European region consoles playing games, to get a life… or an internet connection…