Hallet’s Store

Was enticed by the adorable façade of Hallet’s while en route to Hyannis so stopped on way back to South Dennis. I ordered the coffee Heath crunch; my aunt ordered the Black Raspberry. After 4 or 5 bites of the ice cream in a glass dish, I realized that it didn’t taste like coffee nor were there any toffee pieces. So I brought it up to the counter and asked if it were the coffee Heath; yes, the teenager behind the counter told me. So I go back to eating it and only finding chocolate chips (slices of chocolate), I ask the older guy who seemed to be in charge. He goes on to tell me that yes, it’s Coffee Heath bar but that the Heath bar pieces melt! Are you kidding me?! He’s trying to convince me that the tasteless ice cream I’m eating is coffee flavored and the thin chocolate chips are Heath Bar pieces. Not! I left the rest of it to melt while my aunt finished her dull-​flavored homemade ice cream. They should leave the ice cream business to those who know how like Sundae School in Harwich! And the guy’s people skills need refining too! Expensive too! What a waste of money:((Do I have to even give this place one star?

Amazing ice cream store in cape cod. Old fashioned but nice customer service. This place has been her for over 100 years and still tastes amazing!

We came with high hopes and a hungry appetite. We left with empty pockets and unfulfilled dreams. We scoured the menus for a delicious flavor of ice cream so we ordered it. But our smiles soon turned to scowls as our eyes laid upon the meager portion of ice cream that we were served. The ice cream was so minuscule that it began to actually roll around my cup like a marble. I mean, a small ice cream usually consists of more than one spoonful… Right? In conclusion this has been a unfulfilling experience that has changed my outlook on cape cod ice cream shops forever. Save your time and money and go somewhere else… Like Aunties located on Main Street in Dennisport– where we ordered the same size and got half a pint of delicious and flavorful ice cream. Good luck to my ice cream lovers.

I am a big fan of the Sundae School, BUT I think that Hallets ice cream is possibly the best I have had on Cape Cod. I was thinking this to myself as I was enjoying their double chocolate peanut butter chip and then my wife said it out loud. So we both concur: Hallets ice cream is well worth the stop and superior to other ice cream on the Cape.

The ice cream is absolutely the best we have had on the Cape. My kids even agree.
Yes, there are places nearer to us in Dennis but we try to go to Hallets when we are on the Northside. We can not speak to the breakfast or lunch food but the owner is super friendly and we have always had a memorable time there.
BTW, it’s well posted on the door and in the store that there is no public bathroom. This is not uncommon especially in historic buildings. I would never hold it against a business. Seems to me that is a parent issue, not a business owner issue.

Very pricy. The ice cream is above average but you can’t get samples to tell what you want. When I went for 3 people ice cream cost $ 18. It was a very neat store with history. It has been open for 125 years. A killer for me is that there is no public restroom. Customers also can’t wash hands for sanitation. I would go here if you love ice cream, history and have a decent amount of cash.

3.5 stars. A little store right next by the Optimist café and Inaho. The owner greeted us with Cape Cod Bear, which was cute. He kept coming over to our little table like you would find at a tea house. Very cute store. Nothing wrong with the store. They say that they serve breakfast but I couldn’t find a menu anywhere. Plus when came later, like 1:00. Literally, the only things on the menu were clam chowder, some sandwiches, and ice cream. You can see right into a complicated kitchen which they supposedly make their own ice cream. I do believe them. Sandwiches were alright. We ordered meatball subs with cheese. Nothing special about it. Didn’t taste so fresh. The ice cream is expensive, but worth it, because it is so good. Hope to visit this place next year…

I had the worst customer service experience ever. The wait staff was rude. I was told @ 4:00 the kitchen was closed. The ice cream was over priced. I will NEVER go back.

Never again! Ice cream servings were very small and price was very high. Two small ice cream, one with jimmies was $ 8.25. I gave the woman $ 20, then handed her a quarter to avoid $.75 in change. She said she couldn’t give me a $ 1 instead of $.75 because she had already rang it up in the register. Scary

They have signs advertising their sandwiches and «famous clam chowder» but we never tasted either because what the signs don’t say is that they stop serving food early in the afternoon.
The ice cream is tasty and the service is not very friendly. I wouldn’t make a special trip here but it is fine if you are in the neighborhood.

I was looking forward to returning to Hallet’s after visiting years ago and it was great. Charlie, the owner was friendly and very accommodating. He offered a glass of water without my having to request it and my ice cream was excellent. It was late in the afternoon, nearly dinner time, so luckily not many customers that time of day. He engaged my husband and I in lively conversation about Hallet’s history and I discovered it will be celebrating 125 years in business this year and has been a family owned business all along! A great place for a meal and, of course an ice cream cone! This is definitely my place for ice cream on the cape.

I just received the following message from the owner of Halllets, «The business is 125 years old the building is 125 years old I’m sorry we cannot supply you with a public restroom the business never had one for the public if you’d like to pay for me would let everybody use it estimated cost $ 125,000»
I WILL never patronize this place again! The audacity here. Get this 125 years ago places didn’t take credit cards either… They also didn’t have social media, tell you what Charles look at the rest of your reviews… Your snarky, nasty attitude is not getting you anywhere.

OMG! So rude to us as well! The older man wouldn’t even sell us a half scoop for our puppy, nor offer a cup of water. Absolutely zero customer service. Very rude! Again, we even offered to pay for a half scoop for our dog and he refused our business!

This review is a bit conflicted.
I used to come here as a kid, back when they used to have a long counter along the wall to the right. They made the most amazing frappes ever. Chocolate with a banana in it, or chocolate malted… yum. Upstairs they had a museum with some of the coolest artifacts including both World Wars. I attribute my love of collecting old glass bottles to this museum. Coming here was a huge treat and we loved it.
Taking a trip down memory lane, I stopped in to get a frappé. I was truly and dishearteningly disappointed. They’ve totally changed the layout, no more long counter, and the museum upstairs is now closed. I had to explain what I wanted about 5 times. And demonstrate by picking up a bunch of bananas. I also ordered a Reeses frappé. The chocolate banana one actually came out well, but for $ 7 it should!!! The Reeses one was 75% milk, 25% ice cream. It was awful. Basically I paid $ 14 to be thoroughly let down.
This is one of those cases where your memory is better than reality. I wish I hadn’t come, honestly. The staff were impolite and poorly trained. Maybe it was just an off day. But I probably won’t be back to find out.

So rude. No other patrons in the parlor, the 3 people behind the counter could not even bother to greet us or make eye contact. We asked to taste the purple cow yogurt and were refused because, and I quote, they have «nothing to prove». They obviously don’t care if their customers are happy, we walked out without buying anything.

This used to be a lovely old fashioned soda shop, complete with an ice cream counter. Since the accident (a car drove into the window last winter) renovations have taken place, but the results are disappointing. There is no longer a counter to sit at, and the store is nothing more than a typical ice cream shop. Pop music blares on the radio. Only posters on the wall remind the patrons of what used to be a superior, unique establishment.