AT & T Store

I can’t for the life of me figure out how this place gets the rating it does? I have been in this place several times realizing the service or lack there of may be due in part to the particular employee. Well we are now on employee # 3 and this store remains useless. Outside of selling you a phone they can’t do much as far as tech, use or programming. According to them any changes in our phones our mo cost was going up $ 37 a mo.HUH. Even if we outright purchased the phone. But if you deal with me (the associate) I can get you a deal, just me though nobody else can get you this deal!!! A week later ended up at a Corporate store, no problem but they were busy and could not transfer the data for the old phone. Stopped in again at the neighborhood store waited my turn to be told we don’t do that here. stopped in again today to see if I can activate a new used phone on my account. They said they don’t do that? What do they do? I guess JUST sell phones. Just know if you go here they will only be able to sell you something then send you down the street for any assistance. Why go here? The comment below about Matt is correct. I don’t think he is there anymore or I might not be writing this.

Guy who helped me was named Matt. He was very professional and friendly. Would come back again!