I’ve frequented this location through every owner(showcase, rave and now cinemark) and it’s by far my favorite theater in the area. The imax theaters are huge and every theater is updated with large comfy seating the large parking lots ensure you’ll always find a spot. They have a great email program to get free food with purchase(free popcorn with drinks, etc) and even have an app to earn rewards while you watch movies. That def offsets the free refills they stopped. The most recent remodel makes what was simple much more confusing in my opinion. I came in for the back to the future marathon and walked in the concessions area to be yelled at by a security guard. Yes yelled at. If that was my only visit I would have gave this place one star, I didn’t pay to be harassed by a theater wannabe cop. But all my other visits show it was a one time thing, management walks the floor and asks how your show was and thanks you for coming and the other employees are always in a good pleasant mood.
Darrell K.
Évaluation du lieu : 4 Ypsilanti, MI
I have been to this theater numerous times as it is close to my residence. It has plenty of parking in the front and back. I always notice how interesting and different the Concession stand is compared to other locations. You first get your tickets and than go through the concession area. First you get your popcorn from the attendant and you can grab a self serve Hot dog, Chips and dip which are already prepared. You than grab your drink and candy if you wish. You pay for the selected items at the end of the end of the Concession assembly line. On this day the Popcorn waitstaff were not too attentive. They decided to ignore me while they did there duties for about 5 minutes. The theater seating are comfortable, however, on this particular day there was some type of mechanical issue with the film. There was sound but no visual. This was taken care of quickly. Overall this is a great theater to see a movie.
Jennifer F.
Évaluation du lieu : 1 Ann Arbor, MI
Worst movie going experience ever! And if I didn’t want to see the movie so bad I would have asked for my money back. First, the area where you buy the tickets is now super cramped where there is a ton of open area in that lobby that is no filled up but the enormous concession stand. Then went to get popcorn but apparently went to the wrong register, because that one only does gelato crap(might I add not posted that they only do that). Got in another line for popcorn(those employees. all the employees were nice). Then got in another line to pay for our large drink and popcorn, which always come with free refills.(Every other movie theater does at least one free refill and large stuff). Get into the movie. They have those«luxury» seats that rock. Too bad they set them up for people 6″ and taller. Did you know that the average woman in America is between the height of 5’2″ and 5’4″, not to mention kids. Now more than half your movie going population is uncomfortable. My legs went to sleep 20 minutes. I ended up having a spasm an hour in and accidently kicked the lady in front of me. And of course the kids behind me couldn’t reach either so I got kicked a lot and thanks to the nice rocking chairs in which I could not get stable… well lets just say it SUCKED!!! And then we go out to get our free refills and apparently only popcorn is free. Drinks you have to pay for. $ 6.50!!! It costs the company what $ 0.25 for that cup and the drink and ice inside and you can’t give a free refill. REALLY!!! To say the least we dumped the drink and will no longer be spending our money at the now piece of s**t hole that Cinemark created. We will take our money to Goodrich even though it is on the other side of town. Too expensive to be what is going to be an ALWAYSHORRIBLEEXPERIENCE!!!