Pullman Auckland Hotel

First time in Auckland, and what a great little stay here at the Pullman Hotel. I was told this place was once The Intercontinental, which usually brings a four-​five star rating. With that connotation looming, it appears that thought may just continue to be. In my opinion, it’s the location that I dig. It’s right next to the university; Which mean good food around the general vicinity. Time to Unilocal it up y’all!
Service/​Registration/​Concierge:
Dropped off by a SuperShuttle, the bellhop immediately welcomed us and brought us straight to the front desk. We received service with a smile from Gemma as she checked us in. The concierges Stephen and Paris were also very courteous and helpful. They gave us all the information we needed to begin our journey. And also worth mentioning, the housekeeping. When I called, they gave me what I needed. Though one guy did give me a negative attitude, minus one.
Room:
~ We stayed at the new residential wing of the hotel. I gotta say, this was well worth it. Though kinda pricey at $ 449 NZD per night, it’s got a small kitchenette with microwave, stovetop/​oven, coffee maker, toaster, sink, dishes, dishwasher, and fridge (stocked with candy and beverages). Complimentary snacks also hidden away in the pantry, and liquor above the microwave. The queen sized beddings and pillows were comfortable. The bathroom seemed clean which included a huge hot tub and stand up shower. Plenty of outlet switches as well.
Overall/​high/​tips:
~ No real issues staying here. Kinda expensive, but expected.
~ If you need a 110v plug adapter or converter, call housekeeping. They’ll loan you one or two.
~ They’ve got free wifi and towel heater!
~ Utilize the concierge as they may have the right connections.

Omni Bar in Pullman is great place for quiet drink, where you can have intimate drink. Good selection of wines, cocktails. The interior décor is simple and modern. The restaurant is right across (next to each other), so there’s convenience.

I used to live here when it was still the Hyatt Regency. I checked into the Pullmann two times after the re-​branding. The ambience of the «new» hotel is a bit more relaxed when compared to the former owner. Although I still think that the actual presentation and image of the Hotel can run a bit contrary to the experience while staying there.
Next to the usual business people and tourists you get an awful lot of stag/​hen-​party people who can clog up the suites.
If your room/​suite happens to be on the wrong side of the buildings you might have a very noisy night. Due to the L-​shaped Pullman and the adjacent Quadrant Hotel the architecture forms a U-​shape with noises bouncing off the walls.
About the view: The Pullman consists of an older building that is nicely located with views towards Rangitoto Island on one side. I found these rooms to be quite small but I see that they have been renovated as of late.
The suites are located in the newer building, with a 50% chance of facing the opposite hotel.
If you want good views and nice suites you need to make sure to book the high, front-​end suites, They offer spectacular views… for spectacular dollars!

I love this hotel. On the contrary to someone else’s review, I find the décor a modern, crisp and clean kind of lux. I actually don’t like the frilly tasselled embroidered thing of langham, etc. Which is why I love it here :). Great facilities, lovely staff. It is my choice for staying in Auckland.

Stayed here for a tradeshow and was impressed with the restaurant, bar and of course the room. Full bar selection and a great bar and restaurant menu. The room had a great shower, comfy bed, air conditioning and amazing view from the seventh floor.
I was especially impressed with the concierge service. It was my wife’s birthday and concierge arranged a special cheese cake with happy birthday written on it. They also brought some sweet treats to the room for her. They went out of their way to help me make her birthday special.

The hotel rooms here aren’t that fantastic. I had a graduation party here and the room I hired just wasn’t very good. We hired a one bedroom suite, and we wanted a balcony. The balcony was a weird shape and not very big, and it had the worst view. Actually, it had no view. It was just a balcony amongst a whole lot of other balconies that were just slapped against the back wall of the building. The kitchen was tiny, it felt more like a motel room rather than what was supposed to be a poshy hotel suite. There was no stereo in the room so we had to request one. It was just a really expensive motel room. Didn’t like the place and probably wouldn’t rent a room from there again.

We stayed here on one of our city escapes and while not as luxe as some of the other hotels we’ve stayed in, it is generally just as expensive. The five star hotel bar is set pretty high in Auckland by The Langham, Stamford Plaza, Hilton et al, and the Pullman just isn’t at the same level.
There’s nothing wrong with it, there’s just not much in the way of wow factor. Also the service here is majorly iffy, especially in the Club Lounge. Part of our deal included access to the lounge so we decided to pop in for a nightcap after dinner. The lounge was still 20 minutes away from closing but the attitude of the staff member on our arrival was visibly unimpressed.
Once he had got our drinks he started to pack away the food — still a good quarter hour before time. He so completely lacked any service skills I have no idea why they thought to give him a job, let alone in the VIP area. Anyway we pointed out the time and asked him to put it back which he grudgingly did. Unfortunately this kind of thing sours the total experience and The Pullman needs to up its game — the facilities are fine, if a little ordinary, but all around the service is average and below.

I’ve been to the Pullman a few times and I’ve always been really impressed with how lovely the rooms are and the pleasantness of the staff. Although we just stayed in a standard room I was impressed with the quality and size of the bathroom and every room I saw had a window. The beds are super comfortable and the rooms are nice and warm too (we were there in winter). I also think the catering they do is great. As part of a work function we had a three course meal and it was absolutely delicious! The dessert wasn’t one to write home about but the eye fillet was really good and perfectly cooked. I would definitely recommend the Pullman for a conference or work event.

I stayed at the Pullman in one of the suites from my cousin’s birthday do! The place was absolutely amazing, the suites were clean and came with a huge bathroom. The bathroom was perfect as it managed to accommodate 5 girls all doing their hair and makeup without any fights or arguments. This meant a successful beginning to the evening.
What I loved about The Pullman was the fact that it was the start of the art hotel and was up to date with technology. We could plug in our iPods and laptops to the TV which enabled us to listen to music and watch movies. Again another amazing start to the evening.
After heading out, we all came back and slept comfortably. There were enough blankets for everyone and the living room space was big enough to create space for those that couldn’t make it home.

We came to the Pullman for a work conference and I was completely blown away by how great it was. We spent most of our time in their Princes Ballroom, which was amazing. The décor is luxurious, but modern and we felt really special being there.
What got my attention the most was that wherever you went the staff were always so accommodating and helpful. They went out of their way to help us and make sure we were all ok. We also received catered food and drinks that didn’t disappoint.
On the lobby level there’s a full bar, restaurant and lots of places to chill out. I can’t wait to go back and actually stay there, especially to check out their spa!