Chanel

I was on a mission to find a matching black caviar flap wallet with silver hardware, even though it was so hard to find in the original Rue Cambon Chanel store, and at the Hamburg Chanel store. First we got confused and went to the small shoe store inside the Majestic Hotel. A few doors down was the two floor Chanel store housing everything else. The security greeted us, but none of the sales associates acknowledged us. Most of them were busy with other customers but a general, someone will be with you shortly is nice, and they did this while I waited at the original shop in Paris. There were some sales associates that passed by that weren’t with any customers and my husband was annoyed and finally asked, we just want to know if you have one item, and I told them «black caviar flap wallet with silver hardware,» and he said he believes they do, but to wait for an associate. After that two other sales associates said hi to me but didn’t stop to help. Finally after about 15 – 20 minutes it was my turn.
I was set up for heart break, but they did have my wallet to finally match my medium flap bag! Our Sales Associate was very sweet and we also ended up leaving with a pair of earrings as well. Though she was sweet and the security men were very nice as well, the other sales associates were pretty frosty, especially one blonde woman who was rather rude when I asked her where the restroom was, and she was supposed to ring my husband up when my SA went to wrap the two items. But, what we ladies do for our European luxury items when on vacay!

I visited the Chanel store in Barcelona in hopes of purchasing a new purse. Perhaps other people who visited had a better experience, but I stood at the handbag counter for about 15 minutes and no one helped me.
The store was busy, but none of the sales staff even acknowledged me. Too bad for them because I knew exactly which purse I wanted, and I probably would’ve purchased it without much hesitation. After waiting for service, I decided to go to the Louis Vuitton instead.
Maybe they didn’t want to help me because I had a Louis Vuitton purse.

I was a bit of a Chanel whore on this European excursion, so pardon the seemingly stuck up reviews but this Chanel store had excellent attention and fantastic staff. They were very friendly and made you feel like it was a complete buying experience whether you were asking for a $ 100 item or a $ 4000 item.
I was able to find the rare classic CC earrings in plain and swarovski studded CC earrings that were post back and not clip on! I was also delighted that the sales staff was so friendly and kept bringing me additional things to try on that I liked and I found quite a few jewels (no pun intended!) in the bunch. They made the purchasing extremely easy and also made sure we knew about the tax free and filled out the forms for us.
The service was excellent and I highly recommend this store to anyone since their selection of hard to find Chanel items are amazing.

Va una y se cuela en el glamour del coctel de inauguración de la remodelación de la tienda que Chanel tiene en Paseo de Gracia. Una noche llena de cava, canapés, taconazos, flashes y risas. Muchas risas. El mejor despliegue de medios para darle el pistoletazo de salida a un nuevo espacio remodelado con la sofisticación, la elegancia y el minimalismo propios de la casa francesa.
Más luz y más espacio para poder exponer todos los accesorios de la firma y las colecciones de la firma. Un lujo de lugar que vale la pena pisar y disfrutar, aunque sea sólo para ver qué tiene esta marca entre sus cuatro paredes.