CVS Pharmacy

Please note I am reviewing just my experience at the Pharmacy.
A few weeks ago I found myself suddenly needing to fill a prescription for my newborn. He needed a very simple outdated medication. I went to the corner of Happy & Healthy and after a 1 hour run around (being called up 3 times to say they are not done) I was then told that didn’t have it, I found myself in a scramble at 8:30 at night. They said they were calling around to find this medication and no one had it or was still open.
My wife called CVS — Addison and they confirmed they had the prescription and I hauled over there. I arrived and was greeted by Marta at the Pharmacy. She immediately went and grabbed the jug of medication from behind the counter all while getting all of the insurance info into the system. The store was closing in 20 minutes and I didn’t want to come back but she said it should just take a few minutes. (Again, I am still worked up from the other Pharmacy) I went to do a lap around the store and was interrupted by being called to the counter… it was ready. I got there and found that Marta was unable to type out the direction of how to wean my son off this medication so she had hand written out very legibly how to do so. She included all that I needed to dispense the medication and I was out the door in less than 15 minutes.
I don’t care that this CVS is out of my way or anything about the store itself, they gave me perfect service and I will go out of my way to deal with this staff again.

For all the times I’ve been to this CVS location, I haven’t had any problems. The staff here are really nice and seem genuine about helping you.
The store itself is always very clean and organized, even during the busy weekends. I can always count on CVS for any last minute things!
Unfortunately, the pricing is the problem. If you’re looking for convenience, go here. Otherwise, the Walmart (or even the Dollar Tree!) down the street has better prices.
On the Pharmacy end, the service is speedy and efficient as well.

The store manager from this CVS was EXTREMELY rude to me today. I had purchased some cosmetics for my mom over the weekend from another CVS in the city. I shop at CVS all the time. I lost the receipt, but the items were unopened. I was hoping to get store credit so my mom could go back and pick out what she wanted. They’ve done that before and everything was fine. This guy was SO incredibly rude. He told me that none of the items had been sold in their store for the past 5 weeks. Obviously he needs a hearing aid because I clearly said that I bought them over the weekend, and I never said anything about THAT specific store. Then he pushes the makeup back at me, not even putting the items back in the bag I had them in originally. He loudly said «We will NOT be returning these. They aren’t from here.», like he was trying to embarrass me in front of the other people in line. Once again I told him that I never said I bought them from that store, I bought them from another CVS but this one was closer to me. He started loudly arguing with me telling me that I said they were from that store. I ended up just leaving because I didn’t deserve to be treated like that. He could’ve easily checked my rewards card and seen that I purchased the makeup over the weekend, but instead he chose to be a total jackass. Yelling at a customer that was completely calm with you is just unnecessary. I will NEVER shop at that CVS again, and I’ll be sure to warn everybody I know about their HORRIBLE customer service. If you don’t like your job, find a different one, don’t take it out on the customers.

It’s clean and easy to find things like most CVS Stores but the cashiers are painfully slow.