Applebee’s

After reading the previous reviews I was reluctant to visit this Applebee’s. I don’t know what the fuss about this store is, I had the BEST time. Even though our server Erika was really busy she managed to keep up laughing and having a good time! The food was we ordered it. You have to understand that when it gets busy you can easily be ignored, but with our service we felt welcomed and all our needs were taken care of. Ask for Erika!

To-​Go line was busy for an hour. Obviously left off the hook. Clearly a poorly managed restaurant.
Tried them again. Was put on hold for several minutes, then asked to be put on hold again. Unacceptable. Called the Coors and Montaño restaurant with better service.

First off the smell when we sat down smelled like old beer and throwup. I have a sensitive nose so really didnt say anything to my husband. He later confirmed that it smelled bad.
Service was bad. Not toddler friendly at all. We ordered an appetizer and did not give us plates for our little one. My husband ordered a swiss cheeseburger, and when it came it has 2 mushrooms, didn’t come with any lettuce or tomatoes, and tasted like bun and cheese. I ordered the chicken wrap which was cold chicken on the inside with a warm tortilla on the outside. The soda were flat. It was over priced for the food we received, we get a better burger at Wendy’s.
Also cleanliness was at a lack. Picture hanging in our booth was dirty and had splatters on it. The bar chairs looked like they haven’t been cleaned in a while.
Staff was in a corner talking the whole time.
We will not go back. And will tell friends/​family not to go here.

We came here for appetizers and found a live crawling bug in our nachos! It was disgusting! Too bad we have leave even one star.

We were just passing through the area looking for a place to grab lunch, read the poor-​ish reviews beforehand but we were craving Applebee’s so we went anyway. Positives first: our waitress was very friendly and the food was good. The negatives: THE SERVICE! Good Lord I have never been somewhere that was so disorganized. My friend and I thought maybe we were on some hidden camera show.
First, the waitress couldn’t remember our 2 item order as she was writing it down. A different waitress brought out our food. My friend was given a side of gravy instead of mayo (cuz it looks the same, right?) I asked her for a side of dressing and she said «I’m busy waiting on another table, so you’ll need to ask your regular waitress.» WOW! So then a different waitress brought us the sides. A bit later our first waitress came back and said «you were asking for your check, right?» Um no but we’ll take it I guess. Then she said «did you want dessert?» we said «no thanks.» She came back a few minutes later and said «are you paying with cash or card?» Um, does it matter? We said card. Then she asked us if we wanted dessert, again. My friend asked for a refill on water. A few minutes later she brought a glass of water, TO THE NEXT TABLE, as they were leaving and said «here’s your water!» Whaaat? She literally was to our table and back 10 times during the meal. Then she asked if we just had water to drink or water and iced tea. Seriously? The drinks are on the table! Then she brought us the bill and asked us to fill out the survey to rate her performance! I thought «Oh Honey, I think its better that I don’t fill it out!»
Doubtful I’ll be back but at least the food was decent. It was just kind of funny actually. Looks like service is not the forte of this location, yikes, but at least it gave us something to talk about on the way home. I don’t think some people would be as understanding as we were so I could see this being really an issue for management in the future.

My friend from Dallas and I wanted to catch up, grab a few drinks, and keep it casual. As we got there the waitress asked us if we’d like to sit at the bar. We agreed and she walked us around realizing there was nothing open, no big deal. We sat down and waited for about 10 min for someone to come and take our drink order. Our appetizer (boneless wings) came out but we were not given any silverware or plates. After stopping a different server because ours disappeared we also asked for celery. Our waitress brought us the plates, silverware and 3 measly pieces of celery and said our chefs said they’re not going to share anymore celery so this is what you get. After getting upset our food arrives. I ordered a Hawaiian burger and noticed what was supposed to have pineapple only had one little chopped piece maybe the size of a quarter. After that we paid the bill and the waitress gave my friend someone else’s receipt and charged her the wrong amount. I must say, I’ve been to this place before and it’s really gone down. Not happy!

We went to this location on our way to River of Lights last night. We were looking for a relatively quick bite to eat before our evening out. Service was friendly but painfully slow and it wasn’t very busy. We waited a while for our drinks and I had to ask 2 different employees for a highchair. Our daughter’s food was brought promptly but we waited for 20 minutes for our server to come back and take our order. It seemed very disorganized. We ended up spending 2 hours for what should have taken an hour, tops. The food was fine, typical Applebee’s. We won’t be going back to this location.

I came for dinner with a friend and her kids on a Thursday night. The restaurant was decently busy, but our server was attentive and never let our water glasses run empty. She was good with the kids at our table.
The only issues I had were with the food. The spinach-​artichoke dip just tasted off; I couldn’t quite figure it out, but it tasted weird. The pasta I ordered, while good, definitely gave the impression that it had sat a little too long under a heat lamp. Other than that, no complaints.

This place has gone down hill fast and bad. Sad part is there isnt much to choose from on the Westside and when you have crappy service or much less no service pickings are slim. The only reason I am even giving this location one star is because the hostess. other than that I wil never go here again. The times we have gone we have waitwaited 20 minutes for drinks and left without ordering then the next time we waited 20 minutes and no one even took our drink order or acknowledged us. staff are more worried about who they’re taking home then working and attending to their tables.

Just left after waiting 15 minutes after being seated and never being acknowledged. The staff appears to be to young to be experienced in customer service.

Service was great. Liz was both attentive and personable. Food was very good. I had the bleu cheeseburger and it was cooked perfectly. The fries were a little dense and not hot, as if they had been sitting out awhile so that’s why I didn’t give this 5 stars. Husband had Fish n Chips and except for Two Fools Tavern, they were pretty good. The Apple Chimi dessert was a perfect tastebud closer. All in all it was very good and we will be back.

The food was fresh /​/​but like always order rare when you want med rare /​/​the salad was great /​/​the service was good and fast 1:30 pm

well the ribs might be delicious but the service is terrrible. our order was messed up twice and finally on the third attempt is came back right.
other locations might be diiferent but the one on coors was a waste.

Take a second look at the menu prices before you order. The old menu used to have a soup and salad lunch special for $ 6.99. The new menu only allows one salad for that price. Everything else is $ 8.99. At $ 9.00, there is a lot more value in the main section of the menu. Its too much money for a cup of soup and a salad… Just my opinion.

On my first visit, I wanted the orange chicken with no mushrooms… they can’t do it because their food is premixed and sent to them. Uh… yuck. Why would I want to pay good money for frozen food that they reheat? And on my final visit (there will be no more) I ordered the riblets. I didn’t know there was a smaller riblet «basket» or I would’ve specified that I wanted the «platter»…the one with the cole slaw. I recieved my order but there was no slaw. I asked our waitress if I could get my slaw and she told me it didn’t come with the basket. So… she just decided what I wanted instead of asking. When the manager came by and asked how it was, I told her what had happened. She said she’d «talk» to the waitress. *Oh boy*!!! They didn’t even try to make up for their mistake! Just gave me a «sucks to be you» attitude. I won’t be back… I’ll go to Chili’s across the street. At least they make their food fresh.