By Design Furniture

They have «BRAND NEW», SEALED items SOLD AS-​IS.
I bought a night stand from this store. I noticed the packages of this item had all been opened and resealed. The male owner was courteous and he told me that «they are brand new and he has sold hundreds of this item». I didn’t think he would play any trick for a stand @ $ 39.99. So I paid the money and went back home.
I was so wrong. After opening the package, I found several damages and the stand could not be assembled because the top surface is bended.
I found out the receipt to contact the owner. At that moment, I just noticed he added a note on the receipt: «sale as is». A brand new night stand he promised now became a defective item that «sold as is». Well, nobody on the earth would buy a «sold as is» item that still sealed in a box!
I called him from my cell phone. He said he could give me a replacement. I was afraid I would get another one that cannot be assembled, so I asked him to give an assembled one. He told me to wait for a few days for the replacement.
I called him two days later before picking up the replacement. I called him from my cell phone several time, but couldn’t reach him anyway. (I tested my cell phone by calling my wife. Nothing wrong with it!). Then I tried to call him from another number, he answered the phone immediately!
I was told the replacement is ready and I got there 20 minutes later. He showed me the assembled night stand, with several nicks and scratches. And this one has a damage at nearly the same place as the first one I bought. I also noticed there is a big gap between the parts.
I realized all these night stands he has are defective products, this is the reason why their original boxes have been opened. He was extremely impatient so I didn’t wasting my time on arguing with him.
In summary, I was purchasing a «brand new» night stand but ended up with a defective product that sale as is… Believe or not, they would play tricks even for a $ 40 item. Always check your receipt before you leaving this store!

They do have good furniture at good prices BUT are very unprofessional. I bought a very nice button tufted bed and paid it in full. The sales associate said it would be delivered on a Wednesday (I ordered it on a Sunday) and I waited and it never came. He then changed the date to Friday from 6:30−7 and it is now 9:13 and I am still waiting and no delivery. I am going to ask for a refund tomorrow early morning!!!

I was looking for a full mattress and stopped in here after following poor directions given by my cousin (she was actually directing me to a different store, which I found out after-​the-​fact).
Anyway, I stopped in here with my mom and we found a mattress that we both approved of. The sale price was listed at $ 270. We managed to talk to the male owner and he agreed to decrease the price to $ 250 and was willing to deliver for free. I spoke with him and told him my cousin had bought a queen mattress and box spring for $ 250 from him. He politely explained to me that without knowing the make/​model of the mattress, he was unable to offer the same deal because of differences in quality, material, etc.
He left us to give us time to think it through but returned minutes later to say he’ll decrease the price to a firm $ 225 with free delivery but that was the best he could do.
We took the deal.
Delivery was scheduled for Monday (we went in on a Saturday) between 6−7pm and he said he’d call before making the delivery to ensure someone was home to sign for it. True to his word, he called me several times to make sure someone was present and delivered the mattress earlier than expected at 4pm.
Overall, fantastic experience with this store — MUCH better than the last Chinese furniture store I bought furniture from. He was willing to work with the customer, was polite, and seemed really honest. His goal was not to make the most cash off of us, but more so to provide great service to earn referrals.

This small furniture in Alhambra has a good selection on bedroom sets. I went there for window shopping and in less than 2 minutes i was buying a bedroom set. This was the bedroom set of my dreams, the color and the size. The sales man was very courteous and knowledgeable. Because is a small furniture store i couldn’t find my TV. stand, my desk, a chair, and a file cabinet, so i have to buy these items on line somewhere else.

Went to take my mom here one Sunday Afternoon. I didnt come here for furniture, however my mom did. They did have a good selection of furniture at really good prices. My mom really enjoyed the selection and price so much so she purchased a whole new bedroom. The salesman was courteous and very knowledgeable. After looking at many bed frames, I was thinking of myself getting one, however no money stopped me. Maybe when I do have some money to spend I will come back here.

I was looking for an extra bed for my guest room and didn’t want to go to a living spaces or a sit n sleep to spend big bucks on something that was going to be used only a few times a year. Luckily I found this place on Unilocal with ok reviews and hardly any posers (I hope). I almost went to the In style furniture place that is a couple blocks west of this place and that I see all the time because they’re forever having going out of business sales. (Can you claim you’re going out of business for years?) But anyways I went back and found this place. They have a tiny parking lot off to the side but I opted for the street because there were people just chilling in their cars, playing with cell phone or something. I went in and the guy greeted me. Luckily both he and I spoke Cantonese so I was able to convey what I wanted. I tried a couple beds in the front, which is how big I thought the whole store was before he asked if I was more interested in a softer mattress. I don’t understand how Asian people like the wood frame beds. But I digress. Then he led me to the back room where he had a bunch of mattresses and bedroom sets. I sat on a few of them for a few minutes before I decided on one I liked. He even pointed out the one I picked had the pillow-​top thing on both sides of mattress so I would be able to flip it every few months so that was cool that I picked out a pretty good one. It set me back less than 4 bills. Also I brought cash and I didn’t have to pay tax. He just added on a few extra bucks for delivery (a pretty random amount which just made the price a nice even number). Delivery was set for 3 days later with a one hour window. And the guys called right when the time window started and confirmed and came by like 15 minutes later. They even brought it up my stairs into the room I wanted. Easy breezy. I even tested out the bed for a couple nights and it was totally fine. I didn’t have any problems sleeping or effects on my back or anything. They don’t have like high quality brands or anything but for the price, it worked out just alright. I had no problems with this place — customer service-​wise and price-​wise or deliver-​wise. And would totally recommend this place to anyone out there looking for a good deal.