McDonald’s

My son and I were treated very cordially by William, one of the cashier’s working the evening shift at McDonald’s. Both my son and I were very impressed by William’s awesome customer service.

Horrible staff horroble service idk whats worse the dirty looks from all the chola workers or the absolute feel of im over working here u get from every cashier

Have you ever seen a McDonald’s with waiting service? Well this place has it they actually bring your food to you after you order. They even put milk in the oatmeal instead of water great job McDonald’s this place is the best in the nation

I live 2 blocks from here, and regularly eat here just because it’s fast, cheap, & easy… but honestly I now drive to the one a couple miles away because I have never left this McDonald’s with every I need for the meal in the bag.
I have zero complaints about the food (but it’s McDonald’s, you obviously don’t go there for the quality) but straws? Napkins? Dipping sauce? Um… I kinda need those!
The LAST time I want here they forgot to put Apple slices & gogurt with my kid’s meals & on top of that the cashier was extremely rude.
Needless to say… not going back

I ordered a #2 breakfast meal. Which is a Sausage Egg Mcmuffin. Checked the receipt it says Mcgiddle meal. I told them I ordered a Sausage Egg Mcmuffin to go. They handed me my meal and took off. Took out the Sausage Egg Mcmuffin and noticed there is no egg.

Thanks for serving me a sausage mcmuffin that was clearly made hours prior to me ordering. I understand the nightmare it is to do the all day breakfast but serving old food is not okay. Definitely reporting this to the corporate office.

This location recently went through a renovation in an attempt to modernize its dining room. This is my first visit so I can only assume it’s nicer than what it used to be. It was really busy on a Sunday morning, so hopefully that was the reason it was a little dirtier looking than most I’ve seen. The food was tasty.

This is not a good location. Half the time I come here something is missing or incorrect. Half the time the fries are barely warm. And the service is just plain bad. No «how are you today» «have a nice day» or anything of the sorts. Make sure you double check everything before leaving the drive-​thru

This has got to be the worst McDonalds I’ve ever been to. They are always out of stuff. Constantly advertise things they don’t have to sell. The other day they were out of ice cream. How does this happen??? They are also very slow. I’m sad about this as it’s actually in my neighborhood. We need so much better. One upside is the staff is always friendly.

Horrible! Dreadful! Awful! Wait time at the drive thru is appalling. The wait time is horrible ALL THE TIME!!! I went once and waited I thought maybe it was just that particular day. I went a second time at 11 pm and wait time was still bad. I went one last time because it his location is near my home and guess what??? Wait time more than 20 minutes with cars in front of me and in the back. Never going back I had to drive out of my way to another place.

You guys suck! You ask me what kind of sauce I want for my wings and then I get home and no sauce! My fault too though because they are McDonald’s employees

Every time my family, friends. And I go to this McDonalds. There is one person in particular we ask for, he is a crew member, not a manager, but he is soo genuinely caring. Humble and also handsome. I recommend you ask for his service, his name is Jordan, tall young black dude. ¹⁰⁄₁₀ every time.

every time i come here i recieve perfect service. cecelia and gem both take care of me! i have never ever had issues here nor any attitude. i like to ask for extra pickles and a side of big mac and they are happy to give it to me! french fries are always hot and cooked perfectly, never too salty. overall i enjoy eating here, knowing that my food is going to come out perfectly.

Seriosly the worst mcdonalds I have ever been too! The staff is extremely rude and they have no idea what they are doing. they are always running out of supplies like ketchup. Never can get am order correct. Simply horrible

So I just left here. And I can’t believe this people want 15 $ an hour. Got me a deluxe big breakfast. Asked for ketchup and syrup. Got none. Eggs were so small they were hiding under the bacon. Looks like someone started on my meal before I got to it. I may goto McDonald’s once a year. But it’s for this reason. Shit service always.

Two burgers let me wait 17mins.
That was make me don’t want say anything.
Keep away here

Sucks they got my order wrong. I ordered a bacon chicken wrap with ranch didn’t get any ranch so ok fine honest mistake but they didn’t even properly wrap it burrito style like they always do it was like they just rolled the tortilla and hurriedly shoved it in the Box. I say shoved because the tortilla was ripped and it also felt and tasted stale. I waited forever and the have me fries that I know for a fact were just tossed back I into the fryer so that they could look crisp. I’ve worked in fast food and have seen this trick done a bunch of times.

They had the audacity to refuse to sell me a hamburger because it was two minutes before breakfast ends. Simply ridiculous.

This place is seriously a joke. 5 out of 5 times you go your order will be wrong. I’ve been given an uncooked chicken sandwich, a sausage mcmuffin with egg– that had no sausage in it, sweet tea instead of iced tea, ice tea instead of sweet tea, sundae with no fudge, hamburger with no bottom bun (that was interesting).
The other night I went through the drive-​thru and it took over 15 mins. Wtf is wrong with this place? I’ve ordered stuff just to be told after I pay and get to the window:
Worker: sorry we don’t got that right now.
Me: what? Are you sure?
Worker: um… Let me check. Oh yeah we do have it. Hold up.
Seriously? This happens ALL THE TIME! I actually now drive out of the way to a farther McDonald’s just to avoid this place. I think they mess with people on purpose or for fun because there is no way these people are that stupid. Also Altadena Sheriffs are always there running the license plates of people in the drive-​thru and parking lot, I guess it’s a great place to bust wanted criminals.

I’ve eaten here a lot since it is near where I live and there isn’t much else that’s as convenient in the area. Unfortunately, today I was served a quarter pounder with cheese that was raw, cold, and blood red inside. Several other customers had the same problem with raw meat in their burgers. I was given a refund, but no further efforts were made. I didn’t even get an apology from the manager. I only took one bite, but I’m still pretty alarmed.
Maybe this is a sign that I should eat better food.