We went there the other day and the hostess was rude but we decided to stick it out anyways. We got to the table that was dirty and wasn’t set up, so we walked out and thought we’d try it another day. Yesterday was try number 2. We went there and sat at the bar for a few minutes waiting for a table. No bar service, strange because that’s a big moneymaker. The food was delicious but not once did a manager walk around and greet the guest or come over to see how we are doing. For a second attempt at this restaurant, it failed to impress and I don’t think we’ll be back. I’m sorry that I wasted my birthday on this restaurant.
Nicole D.
Évaluation du lieu : 4 Winter Park, FL
I’ve been to quite a few Longhorns in my lifetime. This one wasn’t the best but it certainly wasn’t the worst! The food was great. Steaks were cooked just how we asked. Artichoke dip(appetizer) is amazing. Sides were great. Salads were delicious. Bread is always warm and tasty. The waitress was pretty tentative. My only complaint is she never brought us ketchup after we asked, resulting in us taking it off an empty table. She also poured ice water into my friend’s empty cup of iced tea and was confused as to why my friend wanted a clean glass for her water instead. It took quite a while for alcoholic beverages to be delivered to the table as well — yes, I understand they take longer, however, it shouldn’t take an upwards of 20 minutes to be delivered. It came out to about $ 80 for three people, which isn’t too bad considering we ordered a $ 30 Porterhouse in there somewhere… it’s very reasonable for a chain steakhouse.
Nawal B.
Évaluation du lieu : 5 Longwood, FL
I like this place, apetizer are good, especially the texan oignons. My favorite soupe is lobster shrimp one.
Dustin B.
Évaluation du lieu : 5 Sandown, NH
Great restaurant. Staff always seems welcoming. Bartenders Michelle and Sierra Nevada are good people. Mercedes is a blast is a glass also. Good place to spend your money, I’ll definitely be back.
Paul G.
Évaluation du lieu : 4 Orlando, FL
Now in all honesty I wanted to give this location 3 stars, but our awesome server Ryan saved that fourth star. His service was excellent, especially considering he had a heavy load of tables that day. The chicken bites we got as an appetizer were on point. I’ve had them before and they were just as delicious this time. We both ordered the 6oz sirloin medium. Our steaks came out with parts that were medium, but the rest was mostly medium well. Next time I’ll order medium rare. If it comes out too rare, I won’t feel bad about having them cook it a little longer. Dessert was a slice of the banana cream pie. My wife liked it; I thought it was okay. Admittedly I’m not a big fan of banana cream pie to begin with. I felt it had a fakey flavor. I’d eat here again. I’d probably avoid the steak, ironically. I can’t say any Longhorn has blown me away with their steaks. Thankfully they have plenty of other great options.
Joe T.
Évaluation du lieu : 2 Dallas, TX
Both the Unilocal app and the online information state that this location takes reservations. When I called to make those reservations I was told«we don’t really take reservations you can call ahead and put you name on a list so you only have to wait half the time.» Here’s hoping the rest of the info on their web site isn’t as misleading.
Eric O.
Évaluation du lieu : 5 Lutz, FL
This five star rating is for the food . I had an early dinner and sat at the bar. Attractive female bar tender was very nice but kept disappearing. She gave much more effort taking to her co workings than taking care of customers. I think her name could be Siera ? Sirlon steak was excellent. Sides perfect . A few years back I ate here very regularly . There was a bar tender that was bald, maybe in his early 30s, he was the best !
Helen L.
Évaluation du lieu : 3 Tampa, FL
This location was right next to my hotel and a few other hotels so it was a breeze to get to. When I got there it was a little late so I got all the attention I needed from the server. I had ordered the NY strip(14oz) and it was cooked to the way I liked it. I had ordered some steamed broccoli and the potato on the side(it was okay…), I did enjoy their string beans though! Overall, it was a decent experience and I’d go again to check out the other items on the menu.
Kevin S.
Évaluation du lieu : 5 Orlando, FL
Great service. Bit pricey. Steaks were cooked to requested color. Lots of bread! Great experience!
Shilley T.
Évaluation du lieu : 4 Casselberry, FL
What’s there not to like about Longhorn? They have amazing steaks, appetizers, drinks and to top it all off great service! I came here for a late lunch and chose to try one of their lunch combos. First let me say that our server was awesome. She got our drink orders really fast and told us about the new items on the menu and suggested that we try the Wild west shrimp. It was really good but my only criticism was that ranch was way too salty for my taste. For my entrée I picked the 1⁄3 steakhouse burger and it was very filling and tasty. I also had a side salad with my burger. I had a gift certificate that I had gotten from one of the Unilocal events I attended, it was past the validity date but the manager was gracious enough to let me use it. This Longhorn location is by far my favorite in the Orlando area. Thanks for making my dining experience always AWESOME and for having AMAZING servers who are patient, friendly and always helpful. I will definitely be coming back.
Tara B.
Évaluation du lieu : 5 Lake Mary, FL
Hands down Longhorns is one of my favourite places to eat! I went for lunch with a friend. I am so thrilled they have a lunch menu at very reasonable prices. On the lunch menu are three lunch combos. I chose the combo for $ 8. I had the option of which salad or soup I wanted and a choice of three sandwiches. I chose the steakhouse burger and tortilla soup. OMG! The tortilla soup was DELICIOUS! Nice and savoury and spicy! I loved it! The steakhouse burger was delicious as well. My friend and I shared an appetizer of the Wild West shrimp which was a bit on the salty side. Our server was definitely on point. Thanks Kara, you were fabulous! She made sure all of our needs were taken care of. I look forward to returning. Thanks for a great experience Longhorns!
Ryan S.
Évaluation du lieu : 4 Winter Springs, Orlando, FL
I don’t normally go to LongHorn Steakhouse. The last time I had went, they were still really wild west themed(cowboy hats, boots and spurs, stuffed heads, etc.). Since returning, I was extremely impressed with the the restaurant theme. It was much more modern and appealing. I believe they mentioned«Ranch Style.» As far as the food goes, I was extremely impressed! The ribeye I had was cooked to perfection. Juicy and tender. It was phenomenal. Also the Wild West Shrimp appetizer was great as well as the chicken tortilla soup. I will definitely be going back.
Payton F.
Évaluation du lieu : 2 Orlando, FL
Don’t sit at the bar. Never got any bread. No checking in on us. No refills. Food was pretty good though.
Deysha W.
Évaluation du lieu : 5 Concord, NC
The steak was cooked at the perfect temperature, the Wild West shrimp as an app was so good and great portion to share with friends & we had josh«JOSH» was our server he was simply the best, great customer service… And he was very attentive to our needs. I enjoyed my visit to this longhorn & we did the dinner for two for $ 29.99 /$ 45.75 total that’s great !!!
Alexandria S.
Évaluation du lieu : 1 Orlando, FL
I’ve been to this location a few times – never had a problem, but I went here today on a rainy Saturday and was so disappointed in the service that I can safely say that I won’t ever be back to this location. It was packed when I went in and it was a 30 minute wait. After being seated, our waitress came, and we ordered. I ordered a large salad with no chicken, and when it was brought out, I was served the small, appetizer portion. I said to the waitress«This isn’t what I ordered?» and she tried telling me that she had put it in for the large salad and it was the kitchens fault. I was starving and didn’t feel like waiting for them to remake it, so I just dealt with it… I was finished in less than 5 minutes. I was going to order maybe something else, but I NEVER saw the waitress again. She never came back over to our table once, not to check on us, not to refill our drinks, nothing. By the end of the meal, my stomach was growling and my mouth was dry; I was angry and just told the waitress to give me the check and I paid and was gone. I was so hungry after that lunch that I actually went and stopped at Chipotle on the ride home. Never coming to this restaurant again and I’m definitely contacting the manager to complain about the poor service.
Leala V.
Évaluation du lieu : 2 Long Island City, NY
Had a gift card to use so we chose to try out LongHorn again since I remembered it fondly years ago. I loved their steaks and craved one of their chicken salads that I would often order. I also remember the comfort I felt when putting a piece of buttered bread in my mouth. LongHorn what happened to you? I know you are an older chain but have you given up trying to impress your customers? We walk in to a fairly busy LongHorn that is flooded with church goers who seem to love it there. So we have to wait a bit, no biggie. First thing I notice is a musty smell by the bar. I try to ignore it because I do have a sensitive nose and I don’t wish to sour the dining experience so early. While still waiting for a table I decide to visit the bathroom that while appearing clean, smells like a pet store. Perhaps the use of a different brand of cleaning products is in order. Finally we are seated and our non-enthusiastic waitress takes our order. The bread comes out and does not give me that memorable feeling in my mouth as I eat it. They must have changed the recipe down the road. And they have taken my favorite salad off the menu. You have three salad choices now and none of them are appealing to me. I decide on the«lighter» Balsamic-Raspberry Seared Chicken. The chicken was the only saving grace of my dining experience. It was juicy and flavorful. The green beans on the side were pathetic. They were a weird consistency and flavored with some odd bourbon or maple flavored sauce. I would have preferred them to be steamed with a little butter and salt. Maybe they should make that an option. The maple flavor was very unpleasant to me. Kind of sad when one of the restaurants that you thought you could always visit and get a consistent experience changes. I probably won’t be back but hopefully LongHorn makes some improvements before their church going crowd learns they can get a better experience elsewhere.
Danny T.
Évaluation du lieu : 4 Altamonte Springs, FL
I don’t want to write a review focused on food – but rather, the experience. Picture me… Friday date night with the wife. Picture Hostess…30 minute wait at least. Picture me… it’s raining and I don’t want to get back in the car I’ll wait. So there’s a gang of us cramped, hanging out and hoping our pager will be the next to go off. I notice a gentleman approach the hostess stand, he came not from the gallery waiting to be seated but from the dining area. Manager shows up and I hear him mention how terrific his service was that night. He may be a little drunk, but that should matter not as I believe if the service was crap he woulda had the stones to up and tell the manager that too. Manger is very appreciative of the feed back and the happy customer wanders back to his table. So that’s nice. I figure maybe this place will be more than worth the wait(this was our first visit). Eventually we are seated in a gal named Mercedes’ section. I think the complimentary gent from before must have also been in her section too cuz the entire meal was a treat. First off, the food was great – and I’m sure you can scroll through and find lots of reviews talking about the meat and potatoes of it all(pun fully intended) but the service… on a night where the place was slammed… was second to none. A terrific server was handling a busy section, noticeably putting in QT with every table while managing to be on top of any curve ball requests that were thrown her way. The service industry is brutal, and a heavy night can mean lousy help. Not the case that night. I could go on and on about everything she(as well as the rest of the LH employees we encountered) did right, but let’s just say they were 100% from start to finish. I look forward to going back and(hopefully) receiving the same level of service, as the food was delicious and the price points were quite remarkable for the amount of quality grub yer getting.
Digital B.
Évaluation du lieu : 4 Longwood, FL
I love steak and Longhorn’s is a stable and comfortable place to go with the family. They have month to month specials and you can usually get a filling lunch or dinner for ten bucks. The service has always been solid and quality with a smile. The streak is always cooked to order with the veggies lightly steamed. Other than the steak the chicken had been hit or miss. Sometimes it is a little dry but I think like fish chicken is difficult to get perfect. Salads and other items on the menu are pretty standard and I tend to stay away from them as I want to keep an empty stomach for a big steak
John M.
Évaluation du lieu : 1 Longwood, FL
They lost me at period blood. I used to go to this place three or four times a week in late 2010. Pretty much from August all the way through till November, my brother and I lived here. Circumstances changed and I didn’t come as often, but still came here at least enough to be considered a regular. But since then, this place has totally gone downhill. My wife and I went in for a date night last night, and as soon as we walked in we began noticing things. I threw a cup into the trash behind the hostess stand, and a bug came crawling out and up the wall. I don’t want to say something that isn’t true, so I won’t 100% identify the bug, but it appeared to be a roach. We got seated to a table in the back corner of a very dirty section. There was only two other couples in the section, yet every table was dirty. In fact, the entire restaurant was dead, and yet the entire restaurant was pretty dirty. When I used to come here, this place was booming. Every table was filled. It was also spotless. So if they could keep it clean while slammed, they should be able to keep it clean while slow. The menu has gone downhill. Their sides used to be better, as well as just the selection of entrées. There’s really not very many choices, and everything is ridiculously overpriced. A cheeseburger is $ 10.70. If this place was still the booming hotspot that it used to be, I could understand them trying to get away with that, but as it is, that’s just crazy. While I ordered the drinks, my wife went to the bathroom. When she came back, she said that one stall had toilet paper all over the seat, one stall had poop stains in the bowl, and another stall had period blood on the seat. Right about then, our babysitter texted asking us a question, so we took that as an opportunity to bail. We called the babysitter from the car, and ended up going to TGI Fridays. Definitely worth the switch. Overall, this place was just a disaster. But, I would like to mention that our waiter was very nice.
Anthony I.
Évaluation du lieu : 4 Altamonte Springs, FL
Service was very good. Christina B was our main waitress. she had new drinks out before we even finished the ones we had. A+.Food was great too. My steak wasn’t cooked correctly though. I ordered it well done since it typically has a little pink in it when cooked at a restaurant. Which means its perfect. But in this case the ends of my steak actually had a little blood ooze out. Wasnt worth saying anything because its fine for my taste. but had it been someone who really wanted well done it would of been under cooked. For some reason we were given $ 15 off our bill and a «sorry for your inconvenience». We weren’t sure what the inconvenience was. 2 people in our party wondered why we werent being seated when 2 tables were empty for a while. 1 suggested maybe they were reserved. Another insisted that wasnt the case. so they asked the waitress. Answer: «we try not to sit people till servers are caught up, this way service doesnt suffer». Honestly we were told a 30min wait. and I’m pretty sure we didnt even wait that long. so there was no inconvenience. But the point is. This place clearly wants to make their customers happy. And any place that cares about their customers will always be on the top of my list. Ordered the flat iron steak. But i was so hungry half of it was already gone before I remembered to take a photo. So its a little late for that. No one wants to see the photo of what it looks like now. so I only managed to get a photo of the app. we ordered. Btw the flat iron has some awesome seasoning on it.