Unilocalers, I must explain my frustration with B-Bops. I love this place for their amazing burgers. I go almost always once a week for them! My frustrations began on Saturday when I ordered my usual order, a number nine with no cheese and no mayo. It wasn’t until I got to my friends house that I found out it had cheese on it. I couldn’t eat it. A meal I paid for, lost. I went again tonight(four days later) and ordered my usual meal. I told the guy over the intercom that my meal was done incorrectly on Saturday and I couldn’t eat it and I wanted to be sure my order was correct this time. He said he’d take care of it. I get to the window and he handed me my food. I asked again, did you make sure the order was correct. He told me he did and that the manager made it herself. I got home, just now, and it’s a completely different burger. A number 11 or something like that. Now, my frustration comes from the fact that I believe a manager must do everything they can to keep customers happy. I’ve been a waiter before both in Iowa and Chicago. My managers taught me to do everything I can to make my customers happy and if I can’t do it, to get them. When I explained that I couldn’t eat my meal from Saturday, they did nothing to correct that. No apology, no «I’m sorry sir, we’ll get today’s meal because you couldn’t eat it last time», nothing! Part of being a restaurant is keeping your loyal customers. Now I’m questioning my loyalty to B-Bops. The only reason I gave them two stars instead of less is because I love the food. These last two experiences were terrible. All from customer service.
Adam L.
Évaluation du lieu : 4 Ankeny, IA
B Bops has really good burgers and fries! Can’t beat there prices also, and they have good ranch. Always good to get when in a rush for a quick bite
Steven T.
Évaluation du lieu : 4 Ankeny, IA
First time ordering there and I am pleasantly surprised. The burgers are reminiscent of a Sonic burger with the charbroiled taste of a Burger King Whopper. They are messy but that is part of their charm. For their ¼ lb. single burger is $ 3.59, add cheese it goes to $ 3.79. There are other items on the menu I am looking forward to trying including sloppy joe sliders for $.99. But I can see why this place is always busy and popular.
Craig Z.
Évaluation du lieu : 4 Johnston, IA
All I ever get here is the ¼ lb burger on Mondays for a discount. Sometimes the fries are hot, and sometimes they are not. I tried a shake once and it was really good. Not a bad place for a burger.
Kent A.
Évaluation du lieu : 5 Polk City, IA
Best B-Bops, which means it is the best burger in the area. Monday is the best due to their cheap quarter pounder deal. Their burgers taste like they are from the back yard grill.
Bill L.
Évaluation du lieu : 5 Ankeny, IA
Let me first say I have been to various B-Bops in Iowa and eaten almost every item from their menu. This location is no different than their other locations, food made fresh and delicious. Their staff is always friendly here and the wait is not long. For those who do not know what B-Bops is, it is a classic made and tasting burger. It is higher quality than a fast food burger, but not necessarily a gourmet restaurant burger. I have tried their standard burgers and also Chicken, fish, and pork ones. I have also eaten their nuggets and chili which is all amazing. Price is higher than fast food burger joints, but worth the price, only a buck or so more.