Horrible service. If you want any sauce or even to order you have to yell to the back to get anyone to help you. Got the chicken strips, and they were as thin as the cookie. No meat, all breading, and literally had to rip it apart. Also the potato wedges were extremely over cooked. Would not recommend. McDonald’s is next door if u want an edible meal.
Robert H.
Évaluation du lieu : 1 Antioch, CA
By far the worst experience ever. The picture that i uploaded here speaks for itself on this one. I feel robbed smh i ordered a $ 5 fill up chicken tender meal and they gave me 3 tiny little bite sizes peices that don’t make up one peice. Ridiculous. I still have the reciept and picture and im gonna take it back in, because im sure this is happening to more people smh I didnt realize this is what i got u til i got home. Then because i was hungry, i tryed to eat it and it was all hard as a rock, i called and talked to one of the employees and told him about it wanted new ones, he told me the cook turned off the fryers but the cook might be able to do it. Seriously? So i drove all the way back, and got an attitude like i did something wrong. Will for sure be reporting this to cooperate office, and will continue to call them until they answer me. Sincerely, One pissed off customer who worked all damn day!!!
Johnson T.
Évaluation du lieu : 1 Antioch, CA
Terrible. I would give zero stars if I could. I had to wait 20 minutes before my order was taken and another 30 minutes to get my food. Worst kfc service ever. Never coming back.
Joe M.
Évaluation du lieu : 3 Concord, CA
I love the location and the people that work here are generally pretty friendly… and the prices are great… but boy the last time I ate here a couple days ago I got really sick off of one of their little chicken sandwiches. some bad mayonnaise ! oh God, making me feel gross just thinking about what my stomach did for the next 24 hours after that meal!
Liz G.
Évaluation du lieu : 1 El Cerrito, CA
Today at 2:15pm I walk into This KFC to place a order. I went to sit down and saw a big black bug on the ground still alive. I was so upset it made my tummy turn I just walked out.
Amber R.
Évaluation du lieu : 3 Antioch, CA
This place has gone down hill, very down hill. The manager EJ is a nice guy, and has good hope for this store, but the employees don’t care enough for that to show.
Fonda D.
Évaluation du lieu : 2 Antioch, CA
This is one of the worst KFC’s I’ve been to. The service here sucks and the food is not so great. I should’ve looked at my order before I left but I didn’t and of course they screwed it up. I would’ve been better off getting my food anywhere else.
Dawn M.
Évaluation du lieu : 1 Antioch, CA
We’ve given this KFC a few chances now and everytime the services was just terrible. It seems like over the years the quality of food just faded away. This would be the last straw for us. The service too was terrible. Crew doesn’t pay attention to the customer and my husband have to repeat himself a few times for the crew to get his order and name right. Food sucks big time. We thought we ordered chicken not a pigeon. This is due to how small the parts of the chicken was and looks like it got re-fried again. Overall our experiences here was terrible. Long wait at the counter just to give your order and pay. Even the drive thru was a longer wait than ordering inside the chain. We’ll not have a repeat business here we gave this place a chance but it was terrible and never gotten any better.
Gina Y.
Évaluation du lieu : 1 San Francisco Bay Area, CA
This KFC moves a bit slow for a fast food restaurant. It took forever for the service clerk to get my coleslaw. They were not communicating with each other. I was a bit disappointed with their actions and service. Another customer complained that they did not get the right order as well. It was a huge red flag.
Janet R.
Évaluation du lieu : 1 Antioch, CA
Make sure you check your food before leaving drive-thru! Spent $ 9.09 and received ONLY8 chicken bites(supposed to get 10) and the coldest, greasiest, limpest french fries. It was obvious the food had been sitting there all afternoon and they still attempted to serve it after 5:00 p.m. Customer service you ask? None! Called corporate hotline and what did I get? NADA! Needless to say… I won’t be returning to this place!
Kenji F.
Évaluation du lieu : 3 Antioch, CA
Went here again the other day and the service was great, friendly staff, and the food was good and hot. The location is next to a bad area for sure, but the restaurant was clean and the staff were very fast in getting my food.
Kris T.
Évaluation du lieu : 1 Concord, CA
Worst KFC I have ever eaten at! Usually I never write a review of a fast food joint, but my experience here was so horrible that I was compelled to write a review. Anyway, I got there just after they opened and I tried to order a 3pc meal with mac and cheese and mashed potatoes but the attendant was fucking horrible! She spoke almost NO english. I literally had to repeat myself 5 times to order a number 5. She then overcharges me because she thought I wanted 2 number 5’s! Seriously! After I start to bitch, I get my money back for the other meal… but when I open up my box I see I only got mac and cheese, no mashed potatoes… WTF! No mashed potatoes! Chicken needs mashed potatoes! To top it off, no napkins, and no fork to eat mac and cheese.
Jules S.
Évaluation du lieu : 3 San Francisco, CA
It’s a good place to chill, relax, and eat some chicken when I’m in the area. Too bad, the construction noise of the soon-to-be remodeled McDonald’s will still be going on for awhile. If you don’t like noise, come back when the construction’s all done.