Bryn Keith

I very rarely leave reviews for anything online, but use them almost everyday, is that bad? Lol.
Anyway, I had to leave a review for quite possibly the best customer service experience I’ve ever had. Backstory: I proposed to my then-​fiancé, now-​wife back in April of 2013 and through the course of wedding preparations, decided that I wanted to have a tuxedo made fully bespoke. (I also needed to purchase a few business suits) Years of football and weightlifting had left me with a body that is incompatible with 95% of off-​the-​rack business and formal clothing.
So, I began sampling custom clothiers all around the DC area, and my findings generally lacked the ‘Experience’ I was looking for. Most tailor shops were impersonal, unreasonably priced, or both. Enter Bryn: He’s extremely personable, knowledgeable, accommodating, and took his time to get to know me. The best way to sum it up is that I felt like I was talking to a friend who was doing me a favor as opposed to a business owner selling me a product.
During my first appointment in November 2013 at his shop, we discussed his offerings (virtually limitless), my personal style, and then all the necessary measurements were taken.
Then I threw him a curveball: I was in the process of cutting bodyfat and informed him that I’d be significantly smaller by the wedding date (March 8, 2014). No sweat, he proposed several fittings over the course of the next few months and would tailor the suit to match the body composition changes.
Over the course of those months I had an initial fitting, as well as two subsequent fittings, over which time I lost size in the waist/​legs and gained in the back/​arms. The tux and suits fit perfectly in each stage, which I thought was amazing.
Fast forward to 3 weeks before my wedding, I realized I needed a new tuxedo shirt. I called Bryn, reluctantly because it was so last minute, and asked if he could possibly get one made for me in such a short time frame. Again, no problem, I received the shirt one week before my wedding, and of course it fit perfectly.
This consistent level of service and quality of clothing is why I’ll be calling on Bryn to provide all of my future custom clothing needs. He’s top notch.

I contacted Bryn Keith for an estimate on custom apparel for a vocal ensemble of which I am a member. In all correspondence, Bryn was excessively thorough and accommodating, willing to go the extra mile to make sure we would be getting exactly what we needed, and the prices he quoted were excessively fair for custom clothing. However, what impressed me most was Bryn’s response when I informed him that we would not be able to follow through with a purchase, despite my intentions otherwise. I was mortified to deliver the news, but Bryn assured me that all was well and he looked forward to opportunities in the future. And he meant it. No judgement. Complete understanding.
It is a rare and wonderful thing to be treated so well. I plan to use Bryn Keith for all of my custom clothing needs and encourage my friends to do the same. Character and quality are the benchmarks here.

I signed up to Unilocal so that I could leave this review — that’s how knocked off my socks are!
I’m a young-​ish professional lady trying to covey that I’m ready for more responsibility without trying to look older than I am (Jones New York — blech!) or like a wanna-​be man.
Add to that a curvy figure that has led to frustration and tears with tailors in the past.
I saw the fantastic reviews for Bryn which — unfortunately — were all from men. Skeptical I set up a meeting during which I gave him the third degree (do you really know what you are doing for women? Are you sure? Can you prove it? You’d better not make my butt look fat…).
Bryn has daughters and sisters and did a great job of handling my crazy :-).
My first suit turned out amazing! A co-​worker told me it makes me look 10 pounds lighter and $ 25k per year richer.
Custom suits are much more expensive than off-​the-​rack, but I see this as an investment that will pay off. As another reviewer mentioned Bryn’s prices are clear and straightforward — no pressure and no surprises.

Really, the only word to describe both the customer experience and the quality of the clothes you get at Bryn Keith is simply «Wow.»
I was completely new to the idea of getting custom-​fitted clothes, so when I saw Bryn (pronounced «Bryan», for those that are curious) was offering a Groupon, I decided to treat myself to a nice suit and some shirts. I thought that getting a custom suit meant walking into a store, saying «Black suit, blue shirt, please», and getting a few measurements. Bryn proved in the best possible way that I could not have been more wrong.
Bryn himself greeted me into his store with a warm welcome and a hearty handshake — He sees customers by appointment, so I was the only one in the store; I had his complete attention and service, and he was more than happy to answer my questions, help me choose fabrics and styles, and he overall made me feel like not only was my suit going to be one of a kind, but that the experience from his store is, too.
After handing me a spectacular array of fabrics and styles for both suits and shirts, he gave me the chance to mark which ones I was immediately interested in, which ones I would be interested in for later, and which I didn’t like. He logged all the «future» ones down individually, so that I could just call him up to order one of the ones I liked.
The sheer amount of options for customization of both shirts and suits was something I never knew possible — Bryn guides you through choices of monograms, collar styles, cuff styles, shirt cuts, suit cuts, suit trim colors — if it touches your skin, Bryn will make it perfect and to your exact specifications.
With my styles and complete measurements recorded, I was told my suit would be available in about a month or so. About a month later, I was called and requested a convenient time for another appointment to try on my suit. I returned and got the same warm welcome and feeling of customer appreciation that I did the month before.
I tried on my suit, and as I said before, the only word I could say was «Wow.» It fit absolutely perfectly, was stylish as all hell, and it made me realize why some people say that there is nothing better on Earth than a custom suit — and Bryn is simply the best at making them.
To make an already wonderful experience better, a few weeks later, I received a personalized, hand-​written card in the mail from Bryn, thanking me for my business. If that isn’t outstanding customer service, I don’t know what is.
The bottom line is, if you’re thinking of getting custom clothes, but don’t know where to start, call Bryn, he’s the best.
If you think that custom clothes aren’t for you, call Bryn anyway — you may just change your mind.

I have been going to Bryn Keith for about 4 – 5 years now and could not be happier with everything about the experience. I was hooked (literally) from time I first met Bryn and learned about the custom process. Being 6’10″ it is very difficult to find clothes that fit and are fashionable, so the custom experience is the way to go. I had some limited conversations regarding custom clothes before I met Bryn but always walked away feeling like I was talking to a used car salesman. The experience with Bryn was the exact opposite from all my previous experiences, as they truly do put customer service and quality above everything else. They take a personal care towards your experience and really treat you like a friend /​family vs a customer.
Needless to say, my entire wardrobe of dress clothes (suits, shirts, pants, coats, etc) has been replaced by Bryn Keith and I look forward to many more additions to the my wardrobe down the line. My last purchase was light tan leather coat and I get so many compliments on this coat.
if you are in the market for custom clothes, I highly recommend BK and even it not in the market give him a call to learn about it … who knows, you might be in the market after that call.

I don’t usually write reviews after my retail experiences, but I felt compelled to in this instance. Bryn Keith was not my first experience with custom clothing, but it was my first exposure to a custom experience. From the initial consultation, Bryn Johnson, the owner, spared no expense to ensure that I felt as though I was his sole customer. He took the time to understand my unique vision for how I wanted to look well before I was shown any fabrics. His expertise and professionalism is unmatched I look forward to many more premium experiences with Bryan Keith Custom Wear. Highly recommended.

This is my first experience with custom attire and my experience with Bryn Keith Custom Wear made it THAT much easier! After shopping around for pricing and options in terms of suits, shirts, fabrics, cuts, and overall style, I found Bryn Keith to be the BEST in overall service delivery!
The owner, Bryn Johnson, made the experience easy and stress-​free with his knowledge, professionalism, and great attitude with exceptional customer service! I ended up purchasing a custom suit for my wedding and after my wedding, I went back for additional work dress shirts! I even had a personal monogram stitching that added a personal touch to each shirt! I highly recommend Bryn Keith Custom Wear, especially for those that have athletic builds and have difficulty finding shirts and pants that fit comfortably. You will get attention to detail and exceptional customer service, while getting the professional outfit you’re looking for and looking stylish to boot!

I’ve been shopping at Bryn Keith custom clothing for several years now and I have almost upgraded my entire business attire to custom.
I started out replacing my shirts and have slowly started replacing pants, blazers and recently order a few vests. I was quite impressed with the number and variety of fabrics as well as the customizable options from pocket location/​type to shirt cuffs to hidden shirt buttons (my favorite). It definitely takes time to figure out what you really want, but that’s the beauty of custom. The owner, Bryn Johnson, is very knowledgeable and can help guide you during the process of deciding how you want to item (s) to look.
I haven’t moved on to suits yet, since I’m not required by my job, but a nice 3 piece suit is next on my ever growing list.