Supercuts

Prices edged up a bit since my last visit 8 months earlier. $ 18 for a men’s cut. Save $ 1.05 if you’re over 60, I think.
Not entirely unpleasant, although the hair cutter seems to be anywhere else and was not conversant or particularly solicitous.
The funny thing is that, in another 6 – 9 months. I’ll forget why I’m not fond of this place and end up here again, or at one of it’s ilk.

So I have been going here for years. Usually would rank high but they seem to be slipping a bit on cleanliness my last few visits. The aprons are always still soaking wet from the last guy… and the still have hair from the last 2 cuts that I had to walk through to get into my seat. I’m not sure the scissors were even cleaned. I still saw the red hairs on them which matched what was on the floor. In our world of people with funk please take the extra minute to tidy up and make customers feel fresh sitting in their chairs.

Joyful did a amazing job on my hair. Hope she is there when I need my hair cut again

Needed a quick cut for some Holiday pictures and stumbled upon this place.
I walked in assuming it would be a long tedious wait, but to my surprise it was basically walk in and sit down. So, what makes this place special? Well, they had five stylists working the floor. Apparently in San Diego, Supercuts is prohibited by law to have more than two stylists at a time… Sheesh.
Result = good cut.

Never going here ever again. I wanted a few layers cut but to still have the same length (aka keep the bottom layer how it already is). The girl cutting my hair cut off 6 months of growth! I cringed the second I saw how she was cutting the layers, and the layers look horrible!!! She had no cutting technique, combed my ears so much they still hurt and left a bunch of shampoo in my hair! I am so pissed! I come there for one thing and i didn’t even get it, I got worse!

Rude! The stylist didn’t take into consider what I had wanted. She kept hitting me really hard on the scalp with the comb. Over all she cut it way too short.

Why is it that 2 people are at the counter & when you step up to the counter they don’t greet you? They just talk to each other without acknowledging your presence ?!!
I asked if they wanted my coupon now or when I pay & the woman asked me to remind her that I gave her the coupon because she usually forgets !!
The hair cut was fine but I will just get a cut next time. $ 3 just to wash my hair! And!
$ 9.00 more to blow dry it? $ 30.00 to cut a half inch off? This will be my last trip there now that I think about it!

My sincere appreciation to Sherry and the AG Team of Supercuts, for their quick response, explanation, and apologies regarding a negative situation that occurred that not was typical of my husband’s previous experiences here. I am amending my review because of her attitude when responding to my previously written negative feedback. When quick to Unilocal!negative comments, I feel it is also important to be quick to Unilocal!the positive and say that mistakes happen and to allow a business to make changes based on a review and further, to accept the apologies offered. I believe everyone and every business deserves a second chance when they are so very forthright and transparent about what happened. Thank you, Sherry, for your message. I wish you and your team all the best. «Super classy»!

Why I always believe everyone deserves a first impression and a second chance. I had a rather bad experience the time I came before. I came back today and was able to get a great cut and wax from Emily. She was very personable and made sure to listen to my requests and make the experience great. Marlene, was very kind and remembered my experience from before and made sure this experience was a good one. Everyone had a great attitude and I left feeling better than I did when I came in. Marlene also suggested to call ahead to get a better scope of times than the app suggested. Thank you. I will see you in 4 – 6 weeks.

Brandie is the best stylist ever. I love this place and they have a great product selection.

After giving 1 star to Supercuts, I have to give the owner credit for reaching out to me and making it right. Since it
was clearly a scheduling mistake, they offered me a free service and made it right! Sylist are great and I’m now a happy customer!

Got there at 3:45. Waited for over an hour. It closed at 5, it’s now 5:15 and they have not gotten to me. After the wait the haircut was fine, done a little quick but I was ready to got out of there anyway.

I can’t believe it, but it’s true. I go to an expensive salon in Beverly Hills every 6 — 8 weeks for color/​cut. I really do, not even kidding. But… I was killing time waiting for the hubby to pick me up, I needed a trim badly, and thought, how bad can it be? So, I went in. The girls there have really nice looking hair. (Big plus). So, I have a DRY trim with Jennie Darling. DRY, I did not have time for a shampoo, etc. Everyone knows a dry trim/​cut and style is not as easy as trimming hair wet. Well, she is adorable, she is professional, and my hair looks great. She did EXACTLY what I asked, she listens, she asks questions, and she does a good cut. (I have medium/​long thick colored hair, layers, with bangs). For $ 17. i just can’t believe it, so today i am rocking my great looking hair with a lot of extra cash in my pockets. Thank you Jennie! Run to see her, girls!

Went there on my Birthday with my best friend just to get my hair washed and curled thinking it would be quicker and more fun than doing it myself. First of all I showed the girl a picture of what I wanted, simple Marilyn curls, and what I was left with was so hideous that I took no photo evidence, as well as cried in my car. The girl used practically a whole bottle of hair spray on my head, I have a medium length a-​line, and all the chemicals were so NOT needed. The prices are listed on the board when you first walk in, after my hair was done we were charged 3x the amount listed for both the blow dry and the style, andddd I was charged just as much for my short thin hair as my best friend was charged for her long and super thick hair. The employees were SUPER RUDE when we questioned the exaggerated prices. They refused to give us our money back, and lacked any type of intelligence whatsoever. We had to rush back to my house were I got in my bath tub on all 4’s and my best friend then had to SCRUB all the nasty hair spray out of my hair and shampoo for a good 10 minutes before I could even blow dry and style it myself. Worst hair experience EVER. If negative stars were available that is what I would choose.

I’ve been to this location a half dozen times, and the three times I got a haircut there, quality was very good. The other times, there was a wait (20 – 30 minutes), and I left. The staff I interacted with were all pleasant and professional.
However, they don’t accept appointments which makes it difficult to get the same stylist every time without waiting. I’ve called in advance, and still had to wait 20 – 30 minutes. I went early in morning (as soon as they opened), again had a 20 – 30 minute wait.
One recommendation (if appointments/​schedules cannot be maintained) is to call the customer when the stylist is ready. Very simple solution for those who don’t want to wait around in their lobby for 30 minutes. The 2 times I’ve waited there, the front desk clerk stands there waiting for customers to come in, why not have them make calls?
I’d agree with one of the other reviewers that having to say your tip out loud is awkward. A good tactic to put pressure on the customer to tip well (very crafty), but this should be changed.
Their business model isn’t for me, but the haircuts are good.

Love the girls here, they do great work! Dana is a fabulous mgr. I love going to get my hair cut. So much fun!

Just got back from taking my 4 ½ year old son here for a cut.
Must first say he has a HORRIBLE phobia with getting his hair done. Scared water will get in his eyes and the cutting in general. I had already taken him one place down the street that we had to leave due to his crying. I talked him into going into supercuts before we grabbed a couple things at the market next door.
It looked like it was going to be a repeat of the other place and we would be going home with my son still sporting a long shaggy style. But the girls really stepped up. they did all they could think of to get him compfy. It ended up with him on my lap, two of us reading him a book while Rosie the wonder woman clipped away.
In the end my little one has a very well done cut that i love. We both ended up looking like yeti’s by the time she was done. Didn’t realize he had that much hair! On the way home he actually said «Mommy, that was soo much fun getting my hair cut!» He’s looking forward to going back! I’m thrilled to find someone he feels so happy with. We WILL be back!