This was my 2nd time to this location. I filled out a survey online the first time because I was blown away by the service I got at the bar. Now I’m giving a 5 star rating on Unilocal because this store is NOT a 2-star! I’m a server and I know good service. These ppl have their stuff together. My server Sloan was very attentive and helpful. He did mention the price of the salad up sell which i appreciate(no surprise charges when I get my check). It is very slow at this time but everything was perfect. Coming from service industry, the most mistakes come when it’s slow, so kudos again! Will def be back.
KQ B.
Évaluation du lieu : 1 Austin, TX
I cannot urge you enough to skip eating here. We randomly ate here Sat. night. There were ants crawling up from between the table and the booth we were seated next to. What’s worse, the chicken dish I was served resulted in a horrible case of food poisoning. Never again will I be caught eating here!
Nikki N.
Évaluation du lieu : 5 Austin, TX
After reading bad reviews I came here anyway to have my own experience and my own outcome of Applebee’s. I walked in and was kindly greeted at the front right away, I told her I was ordering Togo. The host lead me to the bar where the bar tender serviced me. I had questions about the menu and they were both helpful, friendly and attentive. I had a good experience, a good outcome of my own and I will come back again!
Christopher S.
Évaluation du lieu : 2 Oltorf/East Riverside, Austin, TX
I wanted to take my wife out to eat on a Saturday evening around 11pm. There was another patron there, obviously intoxicated, yelling and cursing at everyone. The manager came out to talk to him once, but it did nothing to quiet the situation. I had planned to get dessert, but my wife and I decided to leave early. We both left with a headache.
Jenna L.
Évaluation du lieu : 1 Midland, TX
Not only was service horrible when it was basically dead, only a few people, the food was bad too. My food was cold, our server was in his own little world. Normally I try to give servers the benefit of the doubt, but I literally saw this guy talking to his other servers just standing around not doing anything. We waited around forever to get our ticket and he forgot our dessert, we had to remind him. I won’t be going back to this location. I haven’t been to an Applebee’s in years so it’s a shame they ruined my experience to the point where I don’t want to come back to any other locations.
John K.
Évaluation du lieu : 3 Austin, TX
I arrived around 2pm on a Monday afternoon. The waiter was friendly and attentive. I ordered a club sandwich and a Caesar salad lunch special with an ice tea. Since they were out of ice tea and had to brew a new pot, the waiter gave me the ice tea for free since he couldn’t give it to me right away. The food came fast(the restaurant wasn’t crowded). It was ok, you get what you pay for. The sandwich was kinda small(half a bread). I would order this again if I wasn’t really too hungry.
Tiffany S.
Évaluation du lieu : 1 Cedar Park, TX
First and last time going to this location. Candy, the hostess tried seating us at a dirty table and she tried covering the mess with the menus. We were eventually seated at another table. Our waiter, Robert was sweaty and it was cool in the building. When the appetizers came out about 30 mins later, my dip was lukewarm. Very bad experience.
Lavies E.
Évaluation du lieu : 1 Austin, TX
I have seen turtle races that were faster then the service we got… It seemed as if people were looking for direction but there was no leader who was able to lead. I think this is appel bees thing because I have been to 3 in the past 1 ½ and the service was the same.
Tammy F.
Évaluation du lieu : 1 Austin, TX
My husband said this was a painful experience. We sit down at 1:15 with about 4 other occupied tables and 2 members of the waitstaff between the tables and order a sierra mist and water. 10 mins later our waitress comes out with a pitcher of water and realized she never brought our drinks. She hurries to the back and returns with our drinks, an apology, and an excuse that she is new. She then says she will pay for our drinks. A water and a sierra mist. We order spinach dip and when it comes out my husband serves us on appetizer plates and notices his plate is crusty. He informs a passing waiter and he returns with a clean plate and excuse that onions sometimes stain the plate. Ok. So why is it crusty? By the way, ½ the dip was on the dirty plate so now we’re sharing what’s left. Our food arrives 27 mins from the time we sat down. THERESA informs me there aren’t any Bleu Cheese crumbles for my wedge salad and would i like just the dressing. She then asks if there’s a problem so i share our experience with her. She then says«well, i can get you your ticket if you need to leave». Wow. I informed her we still need to eat. She returned a few mins later apologized and said they would comp our meal. We left a few seconds after that. We didn’t get a free meal because we didn’t eat. Scotts fish was too greasy and quite frankly i wanted my crumbles. That’s why i ordered the green goddess. Coupled with Theresa’s first response, we had our fill.
Sam R.
Évaluation du lieu : 1 Austin, TX
Went to Applebees’s by the W. Hwy 290. The food was just awful! The chicken was over cooked. The Fries were«soaked» in Honey(why a honey pepper tender chicken dish soaks the fries in honey?). The soup was cold and the ingredient in the soup was not tasty as well. I had previous bad foods at this same place but decided the give them another shot. But I will never go back again!
Dan T.
Évaluation du lieu : 1 Austin, TX
Took the wife and kids to Applebees for Memorial Day holiday dinner. I am an Air Force Veteran and it’s nice getting their advertised 15% discount on a meal when I am paying for the whole family. I usually give it back in the tip and some. Anyway meal was kind of bland, and I had to ask for the discount, well when the check came back it was only 10% Off not 15% as they advertise on their website. We didn’t bother challenging the discount we just paid and left and chalked it up to another company that likes to take advantage of this countries service men and women. The old Bait and Switch… And this place seems to be more of a hangout for the bar type folk Instead of folks Who like to eat a quiet dinner. This is 3 Strikes Applebees, I will let Everyone that I know about this chain of restaurants and I may even send my fellow DAV and American Legion Members an email about this chain of restaurants.
James B.
Évaluation du lieu : 2 San Antonio, TX
Pretty disappointing. I had a great wedge salad, but the main courses were just made with sub par food. There wasn’t even any way to make it good, can’t blame the cook. Bad cuts of meat both steak and chicken. My wife had a decent shrimp and pasta dish, but the price to food ratio was 2 stars. Service was good. Friendly staff. Wasn’t busy for a Sunday lunch.
Chad O.
Évaluation du lieu : 1 Austin, TX
If you want to have a drink with your family after a long days work and have a good time, this is not the place to go, if you want someone who has been over served to try to hit you with a beer mug you found the place, if you want a place where the bartender keeps serving some one who has had to much to drink and not care when you tell the manager and bartender you are having a problem with a drunk guest you will be in heaven, I have been a steady customer for 18 of my 30 years at this place and one on i-35 but no more, for a family place there is to much fighting and fowl languange for me and my family, i should not have to fight my way out while the staff cheers him on. I felt the need to report this to tabc as well,
Ron U.
Évaluation du lieu : 4 Austin, TX
Don’t shoot the messenger! I have avoided Applebee’s for over a decade because it was mediocre at best. All of the sudden the place gets a new facelift and an up-to-date menu. TV’s all over the place reminds me of a sports bar. Now about the food. I was SHOCKED at the quality, portion size and appearance of the food. It looks just like it does on the menu and here’s the best part… tastes as good as it looks. The strawberry salad had über fresh sliced strawberries, plenty of them. The avocados were the same. The turkey sandwich was to die for and could compete with any high end restaurant. Cold beer and I mean ice cold in those root beer kind of mugs. We will be back!
Rachel R.
Évaluation du lieu : 2 Austin, TX
I used to love going to Applebees as a kid, and well into high school. The restaurant used to be decorated with all these cool looking knick-knacks, and pictures and in the back they had displays that well… displayed the high schools in the area, which of course included the one I was attending. I loved the atmosphere as a kid, had a few birthdays here as well. But this happiness was not the case the last time, my husband, our daughter and I went. We were seated pretty quickly and the hostess even made a joke about us being a party of 2 ½ because our daughter is a year. She sat us down, brought a high chair, our menus and told us who our waitress was and left. So far so good. We noticed that they cleared out all their old knick-knacks, re-did the bar, the place seemed more open now. Which isn’t a bad thing, its good for them to revamp from time to time. Waited about 20 mins for our waitress that I saw tending to other tables, would look at ours and walk away. Finally she came, I ordered a new drink, my husband had a beer. She took our orders, told our daughter was cute and walked away. About an additional 30 mins go by and our food finally comes out, I got one of their lunch combos with the oriental chicken salad, and a club sandwich. Other than them using shredded turkey rather than sliced it was pretty dry. My husband said his food was awesome. but in that entire time of waiting we never go t any refills, no water, nothing. Finally she came around, handed us the check and walked away. Didn’t ask about dessert, about any refills. Just walked away. I would understand if they were busy, but they’re not. Majority of the time we go, its almost always empty. We have noticed there’s a lot of older people going. Don’t know if Applebee’s is throwing some sort of blue plate special or what, but would be nice if there was better service.
Michael W.
Évaluation du lieu : 2 Austin, TX
I read the other reviews and thought they couldn’t be true but this place was really just below average. The buffalo chicken that came with the sample platter appetizers were not even as good as those from mcdonalds. The cream corn was really salty and was overwhelmed with an artificial-tasting bacon flavor. The rest of the items were mildly average. I hadn’t eaten at an Applebees in years and didn’t remember it being this bad. Crossed off the list for me.
David L.
Évaluation du lieu : 1 Austin, TX
I was lured in on a Tuesday night with Kids Eat Free. Food was about what was expected(not going for 5 star at Applebees), except I ordered the Fiesta Chicken and it was served raw. Not like a little under cooked, but like I cut into it and the inside was opaque. I sent it back with our nice waitress Amy, to be cooked. The part that upset us was the manager delivering the ‘fixed’ version. As she delivered it, she asked if I would cut into it. I did, it was cooked. She asked if it was cooked the way I like it, as if it was a steak. I said yes, I prefer my chicken cooked. I made a point not to raise a stink, not to fuss, and the whole time I could tell she was sizing me up to see if I would get mad. Because I didn’t, no compensation was offered, no dessert, no nothing. If you serve someone raw chicken, friggen offer some sort of something. The crap part is, if I would have gotten angry, I know the meal would have been free. So long and short; food was sub-par, Amy our server was very nice, make sure you cause a scene if they screw up so management thinks you deserve something. Or just skip it altogether like we will.
Peter J.
Évaluation du lieu : 2 Austin, TX
Service is impersonal(or is it artificial?). Food is pathetic. Reminder to self: That’s what you get for going to a chain.
Celine S.
Évaluation du lieu : 5 Austin, TX
What’s not to love? I have only ever been to this one location and I think the staff are super friendly and attentive… the food has been great… and I love their meal deals!!! Also, their appetizers are pretty damn good. The queso blanco with chips is wonderful and I even love their mild buffalo boneless wings! I get both all of the time! Especially during happy hour when they are half price!!! ;-) Seriously, you cannot go wrong here!
Cece W.
Évaluation du lieu : 3 Austin, TX
It’s a restaurant chain… The new two-for-$ 20 deal is hard to pass up. We got boneless chicken wings as apps, chicken and shrimp scampi, and three cheese chicken penne for $ 20. Food was surprisingly good for the price points…