Seven

This is long but if you really want to know what you are getting yourself into with Seven, it’s worth the read. I was one of the 1^st people to sign a lease here at what was supposed to be one of the «best» new high rises in downtown Austin. It’s not cheap, but for a downtown luxury apartment you expect to pay a bit more b/​c of location and the «extraordinary amenities». And based on what I was told about the amenities and shown during my initial walk through I was more than thrilled to move in! The pool area is great, it’s in an awesome location, and has some great views from the higher floors. Overall the building itself is pretty clutch. However, the management and their inability to manage the property itself is tragic. My move-​in date was moved back 6 weeks as most new construction doesn’t finish on time, so while that was an annoyance, was something I knew to expect. What I cannot get over is the complete bait and switch tactics of the Monogram company and the management team over the last year. As soon as the project was completed and Tanya Rivera took over managing the office the entire feeling of the community changed. The two leasing agents who remained on staff were either not given any kind of empowerment to make basic decisions, or they are some of the most inadequate leasing agents I’ve ever met and need to find a different career path in a more suitable environment like a college apartment community. Maybe that sounds harsh, but the complete and utter incompetence from this staff is just baffling to me at a place where a 700 sq. ft. 1 bedroom starts at $ 2,000+/month. The ONLY reason we even considered staying at Seven was b/​c of the other residents we had become quite close to since first moving in. We all talked as a group and decided to stick it out another year, in spite of the lack luster leasing team managing our community. A unit became available about this time (the only one of it’s kind in the building) and we were the first to view it. We decided it would work for us and asked what the next steps would be to get the lease signed. We had our checkbooks ready to go but we had a couple of questions we needed answers to before signing on the dotted line. Because Tanya the «manager» was not available and was the only person who could answer said questions, we were told they would contact us the next day. THREE days later, at the very end of the day, we get a response back via e-​mail. We tried calling but they were gone for the day, so we e-​mailed back exactly what we wanted to know. By then Tanya was conveniently out of town for the next 4 days so she set a meeting w/​us to talk Monday when she returned. We get to that meeting and she says «I’m sorry but that apartment was leased over the weekend». Are you kidding me? No common courtesy call/​e-​mail from anyone on the team letting us know someone else was coming in to look at it to give us first rights (and the 3 of them knew we wanted it), they just took someone else off the street before considering the existing residents who were trying to stay another lease term. We ended up dealing w/​corporate in Dallas after that and came to a mutually agreeable compromise. After that we decided to make the best of it. What prompted me to write this is that recently at a Seven sponsored happy hour, the leasing agent who leased the apartment out from under us was overheard speaking about our situation with other residents saying «money talks». Well bullshit walks and the Seven leasing office reeks of it. This will definitely be our last lease term here. Sign a lease here if you dare, but just know what you are getting yourself in to: one of the highest price points in Austin, a «desk person» (not a concierge) who does absolutely nothing but hide behind the desk on their phone a couple days/​nights a week, zero guest parking, a leasing office that could be run better by a 3^rd graders and treats strangers better than their own residents and elevators that function periodically. Oh, and they took away the water bottles and disposable cups at the coffee machines so you have to use your own and there are no water fountain downstairs, so hot coffee or hot tea are your only options (we live in TEXAS)! Works out well when you try to have client meetings in the conference room. Might want to check out the Bowie, their pool view is incredible and they have gas stoves.

Seven is an awesome place to live. Located right in the heart of downtown Austin, I’ve been living here for almost a year now and I love everything about it. I highly recommend it for anyone considering downtown living.
I looked around quite a bit about a year ago when I was apartment hunting and it ended up being a no-​brainer for me to choose Seven. The location is perfect right along West 6^th Street, the building is new with awesome amenities, and the residents and staff are all so friendly and amazing.
The location is walking distance to a plethora of awesome establishments including bars and restaurants including some pretty great music venues, grocery stores, The Alamo Drafthouse, Zilker Park (I walked there for ACL Fest and it was awesome to not have to wait 60 minutes for a cab or Über to get home), and even Soco and Rainey Street. Being in the heart of festivals such as SXSW and others is amazing. The shuttle from downtown to the F1 racetrack in October was as easy as it gets; no need to drive and park — just walk and enjoy the amazing city. And if you’re out of the city during the day and driving home around rush hour, that is awesome too. All the traffic is heading out of downtown; meanwhile, you can get into downtown fairly quickly and be home in no time.
The building is pretty sweet. A high rise with modern décor and high quality amenities throughout the building including in the common areas and in the units. Everything is very well maintained by the awesome maintenance staff. The pool and community areas are awesome with grills and TVs available for use along with a chill sound track playing in the public areas. The conference room and adjacent area are great for working or studying or relaxing.
Everyone I’ve come across in the building has been incredibly awesome and friendly. Seven has great residents. Further, the staff are absolutely tremendous. Everyone including Amber, Anna, Johanna, and Tanya are so awesome. So friendly, helpful, and caring. They are truly amazing. A huge shout out to Amber whom I interacted with a lot from lease up to getting settled and with anything I needed — Amber is amazing. The concierge staff are incredibly welcoming and wonderful. And last but not least, the maintenance staff are incredibly committed to maintaining everything in top notch working order. Thank you!
In summary, I love everything about living at Seven. I don’t have any complaints, and certainly would recommend Seven to anyone.

I love it here… lots of reasons. Mainly the staff, they are happy, accommodating, beautiful people. Tenants all seem very happy. I think we attract the same energy. I needed a happy, beautiful place and that is exactly what I got. I live right above Rio and Steampunk, very lively happy music. I knew what I was getting into and I love it. Everyone is very respectful of the common areas. Great coffee machines; espressos, cappuccinos, lattes, chocolate milk, and great tea service ²⁴⁄₇. What can I say; I picked the right place.

A big disappointment. I’m not sure who is writing these reviews, but I frequently speak with residents in the elevators and Seven definitely has its flaws.
I’ll start with a few positives, but there are few.
1) Pool Area — Very nice with good views all around.
2) Anna and Chuck are awesome. They are the two individuals I actually enjoy dealing with from management.
3) Concierge — Very polite and helpful. All around great team.
Now onto the negatives… I have a South facing apartment which looks at the river.
1) Noise Noise and Noise — If you have any apartment that is facing 6^th street, you may want to think twice when it comes to sleep. The noise is unbearable and the windows do NOTHING to help soften the noise levels. They may mention the noise from 6^th isn’t bad, but it is horrific and you will be up until 2:30AM which is when the bar/​club music stops. I have had countless friends and family members stay with me and they are absolutely shocked by the noise.
Loud Neighbors with booming subwoofers seems to be a running theme at Seven! When the clubs and bars aren’t keeping you up the frat house nature and booming subwoofers will!
2) Elevators — The elevators are always undergoing some kind of maintenance. Every single week one of the elevators is our of service for half a day and this happens multiple times per week. I lost track of how many times I had to wait over 5 minutes for the elevator to stop on my floor. I routinely wait 2 minutes for the elevator to make its way to the parking garage. You can ask any resident and they will let you know how often these elevators are broken. The best part about it is that when you complain to management they say «Routine Maintenance», I guess they have «Routine Maintenance» almost everyday.
3) No Visitor Parking — Unlike other high rises downtown there is no visitor parking. This is a huge pain if you plan to have friends over. There is a garage underneath the building for visitors, but it is extremely expensive. Other high rises such as The Bowie have FREE visitor parking. Yes– they allow their residents to have friends and family over without them having to pay $ 75 in parking for a weekend trip.
4) Management — For the most part management is pretty unreceptive. I don’t particularly care for any of the Managers. I’ve sent out several emails that failed to receive a response.
5) Again NOISE! Deafening Noise all the time! I am not kidding when I say you will be fighting with your neighbors, who have loud subwoofers in an apartment complex or 6^th street for sleep. Be prepared to be constantly stricken with excessive levels of sleepiness. Management always tells me they are «monitoring the situation», but in reality nothing is done and you just suffer and end up going to work on 4 hours of sleep.
If you want to live in a more upscale loud frat house then Seven is place for you. But when you are paying $ 2500+ a month I think you deserve a good nights rest, strong management and visitor parking.
I know there are many 5 Star Reviews here, but if you have a South or East facing apartment be prepared to suffer from the excessive noise of 6^th street. The best part about all of this is the management knows the noise levels are terrible and suggest sleeping with ear plugs. Yes the noise is so awful that they suggest ear plugs.
I do not advise anyone to live here. You are better off at The Bowie, Ashton, Monarch or the Gables apartments downtown.

Here’s what to like about living at Seven:
* Super friendly and helpful staff (shout out Anna, Johanna, Amber)
* Young professional neighbors
* Walk to restaurants and bars
* Dog friendly
* Robots handle your UPS deliveries
What’s not to like? The usual downtown living headaches — elevator waits, payed guest parking, and bar/​street noise (shout out Rio & Steampunk).

Let me tell you a little something about the seven — it is the best place i’ve lived in Austin for a few reasons.
1. It is nice, but not stuffy
2. The demographics of the people living here are fantastic and I have really liked everyone I have met (people are mostly in their 20’s — 40’s)
3. If there is something you think they could be doing better (example: more equipment in the fitness center) as long as it is reasonable they actually do it… what a wild concept to keep people happy.
4. The staff here. I didn’t think this matter as I always got along with staff, but everyone here rocks (special shout out to Johanna and Anna). It is the little thing that makes this place more special than the rest.
Are their down sides? Sure and let me be upfront with them. You have to wait for the elevator some times and it makes you sad. If you live by an apartment that faces the D-​bag factory that is Rio and you are on a low level you will try and fire bomb it as drunk dudes with shaven chests will keep you up… I do not live on that side so my life is awesome. All in all it is just the best.

As someone who has moved around a lot in their adult life, this is easily my favorite place I have lived. The location is superb, the views are unbelievable, the amenities are top notch, and the entire staff is by far the best staff I’ve seen in any apartment building I’ve lived in. Johanna, especially, who I have worked with the most, has been incredibly helpful for my entire time here, but everyone else on the staff has been top-​notch as well.
One of the best rooftop pools in Austin; its on the 8^th floor and has easily the best in-​pool view of Austin you’ll see anywhere in the city. The fitness center is great, and the lounges are all outstanding. The apartments themselves have solid fixtures, are spacious, and all have great views.
I would recommend the Seven to anyone looking to live in downtown Austin. You won’t regret it!

Seven has been a wonderful place to live these last seven (!) months.
A twenty-​something-​story high-​rise building, Seven is located right in the heart of downtown Austin. Presumably a lot of newcomers to Austin are already used to high-​rise living, but if you aren’t, it can require quite an adjustment. It does help that the views of downtown Austin are wonderful – although, lately, another high rise has sprung up, obscuring my view of the capitol building (hmph). A lot of high-​rise buildings can feel sterile; Seven is anything but.
Prior to Seven’s grand opening most of the early kinks had already been worked out, and all the promised amenities have become available since. Chief among these is Luxer, one of those newfangled, automated «smart» locker systems for picking up larger packages. Seven has also followed through on offering plentiful storage, *bike* storage, and guest parking. Other amenities include an on-​site dog run, a pool and gym, and multiple common areas suitable for entertaining friends and guests. (My visitors always giggle and photograph the «Cyber Lounge» sign downstairs – because it IS pretty funny. Heh, heh.)
A downstairs concierge helps to make the building feel safe and secure, yet welcoming. We pleasantly refer to the building as «Adult Dorm,» as all the residents are friendly and warm and usually eager to mingle! It’s a very social building, but also quiet enough to work from home, as I can attest. (Speaking as a recluse, I also appreciate that Prime Now, Seamless, and Favor will all deliver right to your front door.)
The units themselves are very pretty, very distinctive and modern (if you’re into that sort of thing), with attractive laminate flooring and carpeted bedrooms. The building’s designers were obviously super into «open layouts,» so expect the gorgeous quartz countertops to be very much «a part» of your main living space. The closets, showers, and bathtubs are especially expansive; needless to say, the bathroom is probably my favorite room of all. Ahhh.
A word about the neighborhood: I’ve really enjoyed the nightlife here, even though it isn’t exactly my scene. Seven is in walking distance of a lot of the best restaurants and bars, but the bars surrounding the building itself are definitely… sporty. As in, sports. Now, having been a Chicago city-​dweller for most of my adult life, I actually *enjoy* living in a glass tower high above the raucous nightlife, but Seven’s location may well come as a shock to folks who expected something a little quieter. I do recommend exploring the area, however, because there’s a whole lot to like about it. Rio, the nightclub next door, is actually really cute! for a nightclub. Star Bar and Key Bar are both a blast, although on busy nights (and sometimes during the day) I might find myself at Woodrow’s instead, of all places. Woodrow’s and Star Bar both feature semi-​permanent taco trucks – my husband and I argue a lot over which taco is the better taco – and I just cannot overstate how great it is to live so close to a decent late-​night taco. (Ordinarily I would not mention tacos in my review of a corporate-​managed high-​rise building, but if quality-​of-​life comes down to location, location, location, I think it’s definitely pertinent here.)
Of course, a building like this will only be as good as its managing staff – and on this count, Seven shines. Staff are caring, communicative, and on-​the-​ball, and my husband and I have had only positive experiences. Amber, Johanna, Anna, and Tanya are each consummate professionals, and if you’re so fortunate as to cross paths with these people, good things will come to you.
The reason I’m writing this review is, I so hate to leave Seven. (Am I the first person to break her lease??) We have to move (unexpectedly) to another city for work, and I’m actually shattered over this. But!, because of our incredible experience with Seven, we’ve decided to «keep it in the family» and move to another Monogram-​managed property. And I think that, right there, kind of says it all.
In conclusion, big ups to Seven! I’ve been so happy to call you home!

Very fun, great location, great pool deck, very pet friendly and great staff! I haves lived here for almost one year and really like the building.
Lots of fun neighbors and great local restaurants, bars and shopping nearby. We also have great proximity to the hike and bike trail around Town Lake.
Anyone interested to get a resident’s tour just hit me up:)
Ron
512−633−6080

Amazing location and apartments, the staff is outstanding! The only thing even remotely negative I can think of would be the occasional issues with the elevators but these some to be getting worked out. Everything is has been great since we moved in last July! Highly recommended if you want the downtown experience.

We rent a corporate apartment at the Seven– simply put its amazing! The Staff are professional and courteous. The building is clean and friendly people are the norm. We are always made to feel part of the community, even though our occupancy is sporadic. Our views are simply to die for!!! I never worry about renting the party room, board room, or guest rooms for business, as the staff goes above and beyond to continually exceed expectations.

If you’re looking to live downtown Austin, I’m convinced that Seven apartments is the best location. Parking is never an issue, maintenance is super quick and efficient, and the amenities top any other downtown apartment. The good folks in the leasing office, specifically Johanna Hamilton, are very professional and respond quickly to any needs you may have. Johanna goes above and beyond when it comes to hospitality and customer service. She immediately answered everyone of my emails as I planned my move from Providence, RI in December of 2015. I constantly bombarded her with calls and emails requesting photos and pricing, and she replied every time with nothing but the best service.
I work at several hospitals in the Central Austin area and I couldn’t be happier with my location. Short walk to Whole Foods and Trader Joes, simple bike ride or jog to Town Lake trail or Shoal Creek trail. Plus, taxis and ridesharing are extremely cheap if you party in the downtown area.
I would highly recommend contacting Johanna if you’re looking to rent here.

Love the service at SEVEN.
I have never had a problem, but when I have had any type of question using email (such as, is the guest suite available during the dates my friends will be in town) Amber West and Tanya Rivera respond so quickly it’s as if they were in the same room with me. Their replies are always courteous, professional and extremely helpful as well as being welcoming and friendly using a tone that suggests it is their pleasure to assist me in any way they can.
I love living at SEVEN where great customer service is practiced every day. :)
This is a wonderful community. :)

It’s quite unfortunate that Unilocal has chosen to hide most of the previous reviews and slate them as «unrecommended». Seven is a gorgeous luxury high rise in the center of life in downtown Austin. There is an open door policy and the staff are very hospitable and welcoming. I love the unobstructed views and stunning amenities. Life at Seven is simply the best! You can live a walkable lifestyle that, up until now, I thought was impossible in Texas.

Coming up on my first month here and have to say that of all my apartment/​condo experiences, this is the best. The staff are incredibly friendly and helpful. The residents are mostly young professionals giving the place a vibrant feel. It also helps that the location is one of the best in Austin. I chose it over the Bowie and I am glad I did.
Special thanks to Johanna, Amber, and Anna for making the move so easy.

I recently moved into Seven and couldn’t be happier with my choice! Since move-​in, I’ve probably used my car once or twice — you can bike or walk anywhere you need to go. The building also has bikes available to residents, which is super convenient if you have friends or family in town. There are tons of great restaurants and bars in the neighborhood and Whole Foods delivers for free (which is equally awesome and dangerous).
The pictures speak for themselves — the building rocks. The pool and common areas are beautiful. The gym is also great — its super spacious and has everything you need. There is also a furnished, one-​bedroom available to rent for visiting family and friends. The price is more affordable than any hotel downtown and you can’t beat the convenience. The office space downstairs is great for work or studying, and there are two computers and a printer available for use. I ditched my Keurig upon move-​in — there is a coffee bar downstairs with multiple drink options. Lattes for everyone.
I will say that despite how new the building is, Seven has a real sense of community. Everyone is super friendly and I absolutely love all my neighbors and the leasing staff. Everyone is super social and the building has organized multiple community events. Sure, the pool can be a little crowded on the weekends. This shouldn’t be news to anyone — we do live in Austin, so naturally people like to have some fun.
The building is still not finished, so things like the bike storage area are still not done. Also — we didn’t have a concierge staff until a couple weeks ago. This is because Seven is brand spanking new — but judging by how awesome everything else has been so far, I can only assume the finishing touches will be equally as great once they’re finished. The staff continually checks in and makes sure that this last leg of construction isn’t inconveniencing anyone. They rock.
I have to continue giving ups to the staff because they really do go above and beyond. I had a couple move-​in maintenance requests that were wrapped up quickly and effectively. The leasing staff downstairs are super friendly and everyone knows your name. Kinda like Cheers. With lattes.
Finally, I conclude my obscenely long Unilocal review by saying that anyone who wants to live downtown should most definitely live at Seven.