I had to give up on this location. After repeated errors on orders by staff. I brought up the issues to Mgt, there was a revolving door, to no avail. I now support two other locations who give very good service.
Timothy J.
Évaluation du lieu : 1 Austin, TX
Ice cream machine always broke after 10 pm because they want to clean it early but they don’t close till midnight. Horrible management.
Tanner A.
Évaluation du lieu : 1 Austin, TX
Apparently it takes 15 min. to get 4 large waters. This is the most incompetent sonic I’ve been to. 10/1,000,000 stars. Don’t waste your time.
Mary C.
Évaluation du lieu : 1 Austin, TX
Worst sonic I’ve been to! After a certain time they no longer serve the ice cream or anything with ice cream! Shouldn’t it be served until close? Having to clean it so shutting it down early is not an excuse. Won’t go here again.
May O.
Évaluation du lieu : 5 Rio Grande City, TX
This is a nice Sonic. Service was quick, friendly and our order(soda, shake, slush, chicken sandwich, chili tots, corn dogs) was correct. We were in and out in less than 5 minutes.
Casey S.
Évaluation du lieu : 1 Austin, TX
This is the absolute worst Sonic I’ve ever been to. The guy who I ordered from was horrible, to bad I couldn’t see his name tag because he literaly threw the food in my car and took off before I could even offer to tip him. EVERYSINGLETHING I ORDEREDWASWRONG. After receiving my glorious meal, I pushed to big red button to see if he could correct part of my order and atleast get some ranch. But instead he turned off the lights in the parking lot, giving me the hint to screw off 10min before they even were suppose to close. So ya… I’m never going to this location again. I hope it burns to the ground. And if anyone from Sonic is reading this, I WANTMYMONEYBACK. It was $ 19.57
Jonathan A.
Évaluation du lieu : 1 Dallas, OR
I’m not normally one for reviewing, but this experience was atrocious. Had a simple order of 2 shakes, a drink and some tots. 20 minutes later and still not so much as a peep about my order. Sat there watching cars get their meals and drive away all around me. About 15 minutes in, a girl working there asked if I still had an order waiting, but walked away as I was acknowledging her question. The best thing? The food finally showed… 40 minutes after we ordered. At least the manager was sweet enough to give it too us for free.
Chad B.
Évaluation du lieu : 1 Austin, TX
My girlfriend went there yesterday and ordered 2 malts. As soon as she grabbed them the malts spilled out all over her vehicle and hands! It was a total mess. This is very frustrating because it happens time and time again and not at just this location! They need to pay more attention when they are making them. It would also help if they used better cups then those flimsy Styrofoam ones and not use those dome lids that don’t even stay secure on the cups!
Joe D.
Évaluation du lieu : 1 Houston, TX
So my girlfriend and I came here to grab a number 1 and a vanilla coke. Seems to me this is a rather simple and mundane order to take. Let’s break it down folks. she wants a #1 with mustard and mayo, no onions, large size, vanilla coke. Simple. This«employee» couldn’t handle the fact that she wanted both mustard AND mayo and glossed over the entire combo and was confused beyond belief. She attempted to reorder two more times. At which point she looked at me and said«I think he might be high». This gentleman either through his cannabis fuzz/confusion caused us to abort this mission due to, well, lack of comprehension. If you have the patience of Job and are OK with repeating yourself, this is totally the place for you.
Anthony I.
Évaluation du lieu : 1 Austin, TX
Worst Sonic(and restaurant in the surrounding areas) that I’ve ever been to. The employees are uncaring about the customer experience, and provide less than adequate service. I always find my order being screwed up in some way, and the wait time is way too long for the amount of food I order. I suggest never coming to this restaurant unless 1) nothing else is open, or 2) this is the last food place on earth.