Friendly’s

Been there 2x, never have I had to wait longer in what is essentially a fast food place. 20 minutes to get a server to our table the first time, 2^nd time we walked out after watching 5 people ignore us for 10 minutes at the fountain for takeout. Gave up and never going back.

DO NOT EAT HERE! Friendly’s is advertising 50% off there breakfast menu Monday through Friday. However, it is not a deal because they over charge for coffee and charge extra for potato’s which should be included in the meal.
The coffee was $ 2.39 and tasted horrible, the potato’s were $ 1.99 up charge and my scrambled eggs with cheese looked like they weren’t even cooked. The original price for my breakfast was $ 6.99 the price should be half of that, but with all the extra charges I ended up paying over $ 7. What a scam and the food was meager to boot.

I’m always regretful after I go out and eat. And THEN check the reviews. Yikes! I’ve never eaten at a Friendly’s, I’ve only seen them since I have moved from the south to the New England. Seems inviting, who doesn’t want to eat somewhere «friendly»!!! Well… It should be called mediocre’s ’cause that’s what you get.
It was a Sunday at 11 o’clock when my husband and I took our hunger to the red and white Friendly’s sign. The host looked lost and not so «friendly» upon our arrival and then took us to our seat. The waitress was great… No problem there. The food? It was left to be desired. We started off with the CYO appetizer which had a chicken quesadilla, mini cheese sticks and loaded waffle fries (don’t judge). The cheese sticks were off the hook. The waffle fries were not loaded but came with a side of ketchup, okay whatever we didn’t need the extra loaded calories, no harm no foul. The quesadilla… Ohhhh that «quesadilla» was a sad sight. Not only was the quesadilla soggy as a wet diaper, but there was a potato in mine. Just one chunk of potato. Odd, pick it out and put it on the side, no biggie. Then there was some sort of khaki colored liquid encased in the inside with the chicken. Horrid flavor. Scary. It’s haunting me already.
Onto the salads… My husband got a crispy chicken salad w/​honey mustard I got a honey bbq salad. The lettuce was crispy, veggies seemed fresh and crunchy and the size was just right. I wish I had not ordered the honey bbq chicken (it was just too sweet for my personal taste– my bad) but everything else was pretty good as far as the salad goes.
Although it was pretty «okay» I can’t say I’ll ever be back. I can see why this place is so kid friendly and marketed towards that type because the menu looks like the inventory of a Sysco frozen foods truck. A lot of crap on one menu… All flash and pre-​cooked (I presume).

I’ve only been once, for takeout ice cream. There was hardly anyone there and it took an unusual amount of time to get helped and get out of there. The ice cream was good as per usual. The restaurant looked pretty clean and modern. My only feedback would be for the service; which wasn’t bad, just slow.

It is greasy, and sometimes there’s a wait. But the wait staff is friendly so it makes up for it. The food is decent for the price and the kids have a good time. Overall, we continue to go when we want a family friendly meal out for a decent price.

Friendlys has picked up their game.
A little nervous with the closing of the Farmington location but now with the complete remodel, the staff has been moved over which is great to see and the food has been consistent and the service very good.
Happy to report this is a regular go to for me!

Food is terrible! Lack of places to go for breakfast — ended up here:(. Food all tasted of griddle spray cleaner — just nasty. Don’t go here

This evening they were out of walnuts, almonds, ketchup and napkins. I am worried there is new management that needs work! Still waiting for dinner

Maybe we just went on the correct day at the right time. Everything seemed perfect.
Got seated right away, food came out at perfect times.
The waitress was very friendly and enthusiastic.

This place has gone down hill big time. You have to wait just to be greeted. Had breakfast there. Waited 20 minutes just to get a cup of coffee and 30 minutes to get our meal and they weren’t even busy. Had hard time cutting my egg and when I turned it over it was because there was a piece of cellophane stuck to it. Use to have to wait to get in because it was busy but not anymore. Place is not as clean as it use to be. Will not go back again

«Take me to the station
And put me on a train
I’ve got no expectations
To pass through here again»
(«No Expectations» — M. Jagger & K. Richards)
We had a «buy one get one» coupon for breakfast and with a slow Sunday on the agenda and no expectations of being wowed, we walked into Friendlys for breakfast today.
Lady #1 behind the counter: «I’ll be right with you». Then she walked away.
Lady # 2 in front of the counter: «Two for breakfast?» Then she walked away.
Lady # 3 in front of the counter: «Two for breakfast?, Follow me» .
Coffees ($ 2.39) came out fast and were good and hot.
Omelettes ($ 7.49) took a while. They weren’t piping hot and were decidedly smaller than what you see anywhere else. We noticed the menu didn’t call them «three egg omelettes» just omelettes, so you draw your own conclusion.
The home fries were very good and piping hot, but were definitely a small portion.
My omelette was eggbeaters (Huzzah for no up-​charge), onions, mushrooms and ham. It was very good.
Service was what we expected considering we had no expectations. It was slow, so slow in fact that our server got bonus points for walking over and apologizing for the wait.
And we had a good long chuckle at how long it took for a table across the aisle from us to get cleared, it was 20 minutes if it was 5 seconds.
Have I had better? Absolutely yes.
Take it away Mick…
«So take me to the airport
And put me on a plane
I got no expectations
To pass through here again»

If you have an extra 4 hours to spend waiting for poor service and so so food than defiantly go here.

Took one hour to get are food. When we did get are food it was cold. The food had been hanging are so long a small flying insect had gotten stuck on my egg. This place needs more help and serious restructuring!

So let me preface by saying the food (mine at least) has normally been very good. Like most places, the portions seem to have shrunk a bit over recent years, but did I really need a pound of fries anyway? As someone else has said, you go to Friendly’s with certain expectations. Sadly, they are usually all met.
While the food has been consistent on a positive, other aspects are consistent too. Like horribly slow service, a mistake on the order/​bill and general lack of cleanliness. Long waits for order taking, disappearing help and the long wait for the food are annoying and normal there. Last night my daughter ordered their new Mac & Cheese entrée. She was brought mozzarella sticks (I guess the rationale was they are both cheese-​centric). After voicing our issue, she was then brought a reheated plate of Kraft-​like Mac & Cheese. The waitress said she can bring the right one but we would have to wait «a long time for it». WTF? Get it right the first time! We ended up sharing our meals with her just so we could leave. They took it off the bill, but the experience left a lot to be desired. My son did a build-​a-​burger and an item was left off.
As far as cleanliness, gone are the days of someone else’s food all over the floor for hours, but there’s still a general dinginess to the place. I’m sure a high volume of little kids makes keeping it clean tougher, but the seemingly unmotivated staff needs to try all that much harder.
I would love to say I’m not going back, but my kids are drawn to that place like bugs to a porch light. Again, the food is good; just have minimal expectations around everything else.

I’ve been visiting this Friendly’s for years especially when I used to live in Avon. I moved overseas for about 4 years and I would always visit when I came back to CT. I love the Big-​Two-​Do which is now available for $ 4.29, Monday-​Friday. It used to be $ 3.99. No big deal for two eggs, two pancakes, and two breakfast sausages. The service is always good whether you come for breakfast, lunch or dinner. On weekends I always get the Garden Fresh Omelette. Their ice cream sundaes are creative and the ice cream is first rate; they have the sundaes available as a happy ending for $ 3.99, but they also have them free with specials. I would be remiss if I didn’t mention the Reese’s peanut butter cup ice cream cake. It’s always a hit at any family gathering. I looked at the other review and just couldn’t believe it. I have been there hundreds of times over the years and have never had an experience like this. Looks like someone is trying to get something for nothing.