Jiffy Lube

My wife was kind enough to take my car for an oil change one day while I was at work, and I was amazed at the service she received from this Jiffy Lube. When she pulled in, they opened the door for her and offered to help her out of her car. They actually asked what sort of service she needed rather than assuming and then escorted her into a waiting room and got her a cup of coffee while they looked at the car. A few min. later, they called her to a computer screen to politely and in layman’s terms discuss their oil change services and many aspects of the health of the vehicle. She said it only took them about 15 min to change the oil, vacuum the interior of the car, and wash the windows. When the car was done and she had paid for the service, a serviceman walked her to her car, asked her to inspect the windows and interior, and then opened her door for her to get in. She said she felt like she had time-​traveled to a more gentile time, but that she didn’t feel pandered to as a woman and saw similar service offered to the male customers who were present. Jiffy Lube Store #42 has taken a mundane errand and turned it into a pleasurable experience. We plan to take our cars back here in the future even though its not close to home just for their service. If you live in the area or drive down Rockville Rd. on your way to work, this is THE place to get your oil changed.