Michaels

Cashiers are nice. No shopping carts available for the customers. The store, maybe, has 5 carts. Only one was being used by a paying customer. The rest were filled with stock but no employees doing stock. There clearance area is small and sloppy. This visit was for one particular item. I purchased the only remaining one. Got home excited to use it and 98% of the pieces were missing. Obviously the staff doesn’t check returned items before restocking.
Then again, it’s a big craft store so I can’t have too many complaints. So I suggest the Michael’s in Plymouth Meeting.

My wife and I stopped in to the store to get a picture matted. We were told that the picture would have been done yesterday ⁷⁄₃₀ but we never received a phone call from the framing department.
I called this morning ⁷⁄₃₁ and not only sat on hold for 15, but the women in the framing department who answered the phone was extremely rude, and the tone in her voice was very condescending. I asked her if it would be done by noon today, and She told me that they did not even start the matting yet, and that I might be able to get the picture back today but probably not. We are having a party this weekend and needed the picture back yesterday otherwise we would have went somewhere else. Especially if we would have known that they do not honor their delivery dates for goods.
Further more, we would never recommend Michael’s for any goods or services.

Aye yai yai, I was pretty disappointed with this Michael’s. Yes, this review is written in the heart of the holiday season, but many of my other visits have been throughout the entire year. And unfortunately, each visit provides the same dismal experience.
I’d consider myself pretty creative, and I definitely take pride in a lot of the projects I do. That being said, the selection here for project-​oriented people is slim. The store claims to be an «arts and crafts» store, but it seems like the large majority of items heavily favors art, and not so much crafts. To clarify, mostly everything in the store is an already completed thing; fake plants, picture frames, mirrors, home décor, etc. There is a very underwhelming supply of raw materials, so the craft aspect of the store is almost non existent.
I’m willing to bet the less than spectacular supply is characteristic of this store alone. I’ve been to plenty other Michael’s stores on the other side of the Delaware with a much larger selection. The one consistent factor among all stores, however, is the customer service. For the most part, everyone was helpful and friendly, and knowledgeable about their products. At the very least, they knew where everything was located.
Please note, the parking lot is unbearable. It doesn’t matter the time of day or time of year; some of THE worst driver’s in America shop in this shopping center and clog up the lanes. Of course, this isn’t any reflection of Michael’s itself, but it often times pairs horribly with shopping experience. If you need something specific, save yourself the headache and head to another location.

Fun fun fun!
Michaels has a great selection and I usually buy a lot more stuff than I need ;)
My favorite time there is the fall because they get all of the amazing Halloween decorations (it is after all my favorite holiday!).
To be faor though they have a huge selstion of all seasonal décor as it approacjes.
The staff are happy, helpful, and friendly.
There are always coupons available ranging from 15 to 50 percent off either online, on your phone or in the Sunday paper.

As someone who rides a craft wave from time to time, Michael’s is definitely a big help to me. This particular location has a lot of the basics, but I sometimes can’t find items that are in other craft stores. What they don’t lack is a helpful staff. If you don’t have time to run to one of their other locations, this one should be good for most of your crafting needs.
Somehow Michael’s is months ahead of every other store when it comes to holidays, so if you happen to need Christmas items in August, this is the place for you.

The employees in Michael’s are very helpful… Always! They actually stop and pay you attention when you ask for help, even walking you to the item.
The 3 stars is because this is store is a small Michael’s and really wish they would expand to include baby shower items. I’ve been to plenty of Michael’s and this one is thee smallest I’ve ever been to but otherwise it’s all good!
I wish they also had a bigger selection of ribbon, but I think my local Walmart has a better variety than this Michael’s does.
I do love the shopping carts and the baskets with wheels are surely a hit with me. The sales signs are always posted clearly so you can see and the mobile app is a great help when shopping!