Dry Clean Express

Really poor service. I have this place a few chances but they always screw up. Once I came to pick up my clothes, only to learn that they had NEVER even been sent out — a woman was scrambling to steam out the wrinkles by hand, so that it looked like they had been cleaned… pitiful. The last 3 times I’ve dropped things off (bedding, dresses, suits, etc) they’ve never been ready when I’ve come to pick them up. Staff isn’t apologetic, service is terrible. DO NOT give these people your money.

Went here because it was close, won’t be back. Prices are too high. Return time is way to slow (3 ½ days for 5 items). Oh and they have lost one of my shirts. Seems to be a theme looking at the other reviews.

The dry cleaning isn’t bad. Only had four shirts come back with oil stains. I have also had them not deliver on time – 3 times. By day’s. I will never return to this place. Someone who spends over $ 200 monthly shouldn’t have to deal with this nonsense. Look else where peeps – there is a place in the Harris Teeter shopping center with better service.

horrible place to go to get your clothes cleaned… could not find my suit or shirts been waiting 30 mins so far… not gonna come back they are clueless

We originally came here because of location. Now that there are other options in the area, we won’t be coming.
Owners are constantly disorganized. We’ve had several items «lost» here. We’ve been given other customers clothing. Today, they lost the suit of the customer in front of us, hadn’t cleaned his shirt (asked him to come back in an hour), and lost our complete order, claiming we must have picked it up. They eventually started pulling out random clothes asking which items were ours.

I’m not a fan of getting my clothes dry cleaned, but this business is worth supporting. Reasonable prices (will post a picture), and they do good work.
One personal touch that really impressed me: I got a winter coat dry cleaned that had weakening thread on the main snaps. Without my request, and without charging me, the people at this cleaners noticed, and sewed them all back on! I was so pleasantly surprised, and will now be going here for all of my dry cleaning.

used to go here a lot and they were pretty great for dry cleaning as well as for alternations…
HOWEVER they have recently gone way downhill. I’ve taken a few items to them which have been RUINED because of the way they did the drycleaning and the screenprinted shirts running. They also altered a pair of dress pants and the way they put the button in the inside, it was in a spot different than originally and now have to get them fixed AGAIN.
Please do not go there or give them your business.

Super great service and friednly owners!

I have been using these guys for years. They are family run, hard working, somewhat flexible and want to do a good job. The one thing you need to be careful of is forgetting about stuff you leave there. They don’t seem to want to remind you that you have clothes there. Generally speaking they do a good job.

I live in Federal Hill and I drive all the way over here for all of my alterations and dry cleaning needs.
I’m very petite (4’10″) and have to have every garment altered, and some of these are major alterations. They’ve done a great job with everything that I have thrown at them. Once, I got a dress back and noticed that the hem of a dress wasn’t quite right (slightly shorter in front). They fixed it for free and offered me a discount the next time I came in. But that is the only issue I’ve had with their alterations (and I have brought in pretty much my entire summer wardrobe). In the past I’ve had trouble with dry cleaners cracking buttons on men’s shirts when they hand press them, but have not had this problem here.
I find them to be very reasonably priced and everyone in the shop is extremely friendly. I’ve tried finding a comparable dry cleaning service or seamstress in my neighborhood, but I have yet to find someone who will do the alterations that they do (as well as they do them) for the same low price.

Have yet to be upset with service.
I have gotten dresses/​shirts/​wool blanket drycleaned and alterations done on a bridesmaid dress and a suit jacket.
Prices are super reasonable: I paid 7 $ for a button + button hole to be put on a suit jacket, 18 $ for a hem on a bridesmaid dress, $ 12 for my large wool blanket to be drycleaned. Very happy with the service I have received here. And everything is always ready when I go in and I am given about a 3 – 4 day time for alterations.

I come to Dry Clean Express for all of my cleaning, alterations, and repairs. They’ve proven to me time and again they can accomplish any challenge I present them thoroughly and on schedule. They’ve hemmed the trickiest of fabrics on a rush request, and had the dress ready in time for my birthday party 2 days later. They’ve saved some of my favorite pieces, and have yet to disappoint me (which is more than I can say for most cleaners/​alterations shops). Highly recommended.