Wendy’s

I enjoy this particular Wendy’s location, and a good portion of that could be nostalgia. My husband and I have been coming here for over 5 years now. There is something comforting about always knowing what to expect. There was a time my husband would pull up, they would greet him by name, and without ordering they would have his meal ready at the window.
It is a typical fast food joint, but the service is friendlier than most. Plus, Wendy’s has the second best 4 for $ 4 deal IMO (second only to Carls Jr.). It comes with a drink, 4 chicken nuggets, a small fry, and a jr. bacon cheeseburger. It seems like a small amount of food, but I rarely finish it!

Honestly the best Wendy’s experience I’ve had. Our server was super positive and got us silverware while we were eating. I’m basically writing this review because of him.

I have lunch here in average once a week. I like their salads. Many variations and always fresh. Very nice people working there and I always see the same faces. That’s mean happy people work at this location. The quality of the food better than other fast food chains.

The slowest Wendy’s I’ve ever been to considering there are only 3 people in queue for food. Had to wait at least 10 minutes to get my short order.

The show «Undercover Boss» needs to send Dave Thomas in here to find out what the heck is going wrong in this particular Wendy’s. I have been to several Wendy’s restaurants around the country and something is so very wrong here on Samish Way. I don’t think they can be allowed to call this «fast food». I have been here 3 times and each time am stunned at how slow things move. I would not recommend coming here if you are in a hurry.
I went there tonight with my kids. We ordered for dine-​in and waited for what felt like an eternity for our food. As we were eating, we watched how slowly the line moved and how slowly people were getting their food. The kids wanted frosties for dessert but there was no way I was going to go through the wait again. My daughter suggested we go to the drive-​thru on our way out to get the frosties. She said «there is no way people in the drive-​thru are waiting this long.»
Wrong. We actually timed the drive through. It was 14 minutes from the time we pulled up to place our order until the time we were handed the two frosties. Fourteen minutes! There was one car in front of us. One car!
Something is wrong with this Wendy’s.

This visit wasn’t what I would expect going to Wendy’s. I visited during lunch hours and this place was not ready for the lunch rush. I was told I had to wait on my three orders of fries. As I waited, the guy at the register took orders behind me. What upset me was that he gave fries to three different guests behind me and completely forgot about the order. As I reminded him about my three orders of fries, the manager got upset because she had to throw more fries in the cooker. It seemed she was all bent out of shape because my order was already cleared from their monitor. If the manager was at the front like she is supposed to be to validate my order, none of this would have happened.

My how things have changed in a year. After reading the other reviewer’s review from this time last year, I have to wonder if we went to the same place.
I usually love Wendy’s. I usually think they are of a higher quality and caliber than other fast food restaurants. But I went to this location today, and was miserably disappointed.
I went through the drive-​thru on my LIMITED lunch break, and ordered the single cheeseburger plus bacon/​minus onion (which is what I’m forced to order now to get the semblance of the Big Bacon Classic I used to order often, and loved — though this burger, even with the same ingredients, is nothing like it.). I won’t get it again… which I’m SUPER bummed about. Damn Wendy’s for discontinuing the BBC… but I digress.
I ordered my meal with the Wild Berry Tea as my drink, after first verifying that I could get it for the same price as soda, since they are the same price on the menu if you’re just ordering a drink. But then my total came to $ 1.41 more than it should have! And when I asked about it at the window, I was told it was because they charged me extra for the drink. I told them I didn’t want the tea if they were going to charge me extra for it, that I had asked ahead of time for that very reason, but that even with the 30 cents extra they said they were charging me for the tea, it didn’t balance out. I’m not sure what they did after that, but when they finally fixed the price of the tea, my total was as it should have been, $ 1.41 less than they’d tried to charge me.
But then they came and told me my burger would be «about one minute» because they had to cook the bacon. I said that was fine, and I pulled off up ahead and left my car running. It was closer to TEN minutes before they brought my food out! For one thing, I would not have left my engine running had I known it would be so long. Secondly, I was unable to do ANY of the errands I needed to run during lunch, because I barely made it back to work in time as it was. And really? Ten minutes? UNACCEPTABLE.
I opened my burger, and it had onions on it! I drove back around and pulled up to the window. I told her I’d ordered my burger without onion, and it had onion. I asked her to remake it, and she said she would, and took my faulty burger away. She came back a minute later with my new burger. I checked it, it was sans onion, so I left.
As I drove away, I ate my lukewarm fries. I have to wonder if they packed up the fries before the 10 minute wait. There is no reason they should not have been hot. The burger was basically what you’d expect of any crappy fast food place. The bacon wasn’t crispy at all, when crispy bacon was one of the best things about the Big Bacon Classic. The burger was just a greasy, warm blob that was not representative at all of the quality I’ve come to expect from Wendy’s.
At least there are 2 Wendy’s here in town, though this is the location that would have been more convenient for me. I don’t see myself giving this place another chance for a long, long time, if ever. I feel like it’s not even Wendy’s at all.

Hot, fast food.
What more can you ask for?
Seriously, by the time you pay and drive forward, your food is ready, and this place, unlike many fast food places, doesn’t mess up our orders.