Elizabeth Arden Red Door Spa

I’m the queen of pampering myself and Elizabeth Arden Red Door Spa is one of my favorite locations to really go all out and get pampered! Located at the end of the Wildwood Shopping Center on Old Georgetown Road, Red Door never ceases to amaze me with their professionalism and dedication to making you feel like a rock star!
The staff here is AMAZE-​BALLS! Everyone is so polite and friendly and just eager to make your spa experience a fabulous one. I can honestly say that I’ve had the best pedicures here. Granted, I’ve had a variety of spa services here and they were all excellent, but for some reason, the pedicures have really stood out to me. From the moment you enter, you are treated like a queen for a day. You slip on your plush robe and your comfy slippers and just wait for the relaxation process to start. Woosaaaaah!
I’ve been several times in the past and each and every time, I’ve enjoyed my experience. Massages, facials, manicures, detoxifying wraps, pedicures, you name the service, they can perform it. They even have gentlemen services and also offer light spa lunches. You can chose a package for your services or pick them a la carte. Picking a package is always the hardest part because my mind says, GET EVERYTHING DONE, but my wallet says, GIRL STOP PLAYING! LOL! Clearly the prices are a bit expensive, but you truly get what you pay for. Check them out online to figure out what’s the perfect service for your particular needs.
When I leave, I feel rested, relaxed and rejuvenated. This has been a Rae M. review and I highly recommend this spa!

On Christmas Eve, I brought my friend in for a massage and manicure before her wedding.
Both of us enjoyed our massages so I will give 4 stars for those. I had Kristina M for a Swedish and thought she was both good and knowledgeable. I would go to her again.
2 stars for the manicures. I got an okay French manicure but my woman neglected to tell me that a French manicure would cost $ 10 more. She also encouraged me to get a gel manicure because I needed the manicure to last for 4 days; she didn’t tell me that it would cost $ 20 more until I specifically asked about the price difference. My friend got a regular manicure. Both my friend’s and my manicure were chipping by the next day, which has never happened to me at my regular nail location (Acquanails on Sangamore using OPI polish). Now I know why the lady wanted me to get the gel but I feel like that shouldn’t be necessary for a manicure to last 4 days (especially because I was incredibly careful with my nails leading up to the wedding). I’m not sure what made them chip so fast. Perhaps it was the Essie polish or the process they use.

Decent place, great cosmeticians and hair stylists. Well worth it.

The assistant manager followed up with me the same day as my previous post. He apologized for the lack of service and poor communication by his staff. He asked if I would be willing to give them a second chance and offered to comp my massage. I informed him of the various issues and means by which to improve the customer experience. He was receptive to my concerns and I went back yesterday.
Overall, I had a great experience. My stone massage was nice– not comparable to others that I have had but all in all a good experience.
My facial with Irina was amazingly relaxing. She was meticulous and professional. Will be going back for more facials with her.
My experience in the relaxation room was much more pleasant. No banter by staff was overheard. I was only in the room for 5 minutes at most so hopefully that issue has been addressed by management.

I had a facial here and noticed an exponential difference. The standard facial was pretty good and my esthetician did a great job of explaining the process and did an in depth evaluation of my skin. It was an overall very relaxing experience here. The quality robes and waiting room ambience were a nice touch to the tranquil experience. Prices are definitely on the unnecessary high side, but I won’t knock it down a star for that. They need good spa promotions, samples or something. Quite expensive.

I love this place for many reasons. One, it’s a breeze to get to and there’s free parking. Two, the front desk staff are always so nice, welcoming and, above all, professional. Three, the waiting room is super relaxing — lots of magazines, cucumber water and fluffy pillows.
I go here for my bikini waxes once a month and see Irina each time. She is outstanding! Friendly, respectful, and FAST! I wouldn’t go so far as to say it’s a painless experience BUT her technique makes it hurt less and, like I said, she gets it over with quickly.
Only reason I’m not giving five stars is because the prices here are a little too high. If they did more promos or specials I’d definitely go more often!

Had a pleasant and phenomenal experience again with my facial scheduled with JENNIFER. She was meticulous and passionate about her work. My face felt amazing after my beautification! She is a must go-​to esthetician!

My first visit was on my birthday on Aug 29^th 2015, I had a spa finder gift card, I booked and made my appt online, had to call customer service because the website wouldn’t let me book with my spa finder gift card (had to use my credit card to book), they were great with the service.
When I came in, my first ever spa experience mind you, I was greeted, told who I was having my services with (eyebrows & mani), I was then asked if it was my first time, which i said it was, I was lead to the back, offered tea or water and given instructions, my eyebrow waxing was with Kim, SHE IS AMAZING. She asked what I wanted for my brows explained what she thought, no rushing, told me she takes brows very serious, I told her I would trust her. BEST DECISION EVER, she didn’t have her hands all over my lips and face like some do at other salons, she was gentle, took her time, care and made them look amazing. She told me to come back in 4 weeks to keep my brows looking great. My mani was with Lily, very nice and gentle, did a great job on my mani, offered me water, no rushing. I left with a happy experience.
2^nd experience Oct 3,2015, I booked an brow, chin, lip wax with Kim, AMAZING AGAIN, she remembered me! gave me a hug, took her time, explained what she would do, which at this point I told her to do what she does best, she really takes her time with each area, makes sure each area is clean, no hair, trim, tweeze, she asks if your okay during the process. Showed care in my skincare (i was breaking out, due to a certain time of month), the after care is an important thing to me, no leftover wax, soothing cream, a warm towel on my eyes to cover them from the bright light I was under, while she waxed my chin and lip. she even put lip moisturizer on my lips because she noticed they were getting dry! I seriously love her and recommend her if your going there for a wax service. She mentioned a facial she does, yet NO pressure to add on service. Much appreciated.
The waxing service is more costly here then a normal brow place $ 33 for eyebrow $ 87 for brow, chin & lip, but honestly its worth it, I felt so relaxed during the process, I don’t mind the drive from Beltsville to Bethesda and high price tag for amazing service by Kim.
***Note, sign up for text alerts and emails, they offer discounts and coupons.

I love love love this location, so much better than the one in the Kentlands. I have been here at least six times. I arrive super early just to get out of my work clothes and in to their super plush and cozy signature robes. I’m super picky when it comes to getting my mani and pedis. I hate it when at most nail places they will rush through your service or talk about how messed up your nails or jacked up your brows are. Here there is none of that pettiness. I don’t like small talk or being interviewed or interrogated… I just love peace and quiet. My pedis here always puts me to sleep and the polish lasts for days unlike other places. I never have to worry about being poked, nicked or cut here, they really do a good job on manis and pedis.
Moving on to massages, I love getting massages and I love my massages super deep. My job is hectic, my commute is hectic and my life is hectic so massages are so therapeutic to me. I love my massages to go deep as I don’t like light handed or tender massages. After my massages, I feel so good and reenergized.
As for their waxing it’s top notch. My bikini waxes always goes painless here, as they don’t double dip here, unlike other lower end places do and that’s a no no no and they use a reall nice wax that makes you feeling smooth. My skin is always feeling nice and smooth after waxing for days and I am not feeling like a prickly pear or a catcus as one place left me feeling like a catcus plant. I’m not ready to trust them yet with my brows as now they are back to norm and I prefer threading over waxing and there’s only one place I go to get them threaded.
Coming here during the week, is better than the weekend. Parking isn’t a hassles during the week but is a bee… on the weekend, it’s less crowded and you don’t feel rushed. Normally, I don’t stick to one tech as they are all phenomenal. If you can, splurge at RD, it’s definitely worth it. YOLO.

Great first experience. Had a gift card and needed a hair cut so I thought I would check it out. Mojdeh did a great job on my hair and Jessica did a complimentary make up refresh on my way out. Will definitely go back… maybe before a night out so I can take advantage of hair and make up before!

I’ve been to this location four or five times and it’s definitely my favorite of all of the Red Doors I’ve ever been to. My most recent experience was on Friday, July 31, my birthday.
This time I was disappointed by a few aspects of my service. The young woman at check in was not friendly. She spoke in a condescending manner and still insisted on walking me to the locker room even though I told her I’d been there several times.
She was also the one who checked me out. My husband prepaid my services, including gratuity, and she acted as if she didn’t understand. Then I wanted to add additional gratuity but she miscalculated my change. When I informed her of this, instead of apologizing she tried to rationalize her mistake. What should have been a smooth check out was less than pleasant.
As for my services. I arrived at 11:35 a.m. for my massage a noon. I was not picked up from the relaxation area until 12:06. My 50 minute massage ended at 12:53, although it did not start until after 12:10. My esthetician for the the facial, Nahid, was nice but very rough. Her hand movements were not soothing at all from the way she applied the creams to the extremely hot towel she applied to my face.
I was leery about getting my hair done but was told Yulissa was experienced in doing African-​American hair. I was extremely impressed at how straight she got my natural hair. She did an excellent job and my hair turned out beautifully.

I visited red door to get my hairs done
by heather kim
My coworker highly recommended heather
My experience was really good!
She did balayage highlights, cut and blowdry my hair.
Heather is fabulous, very professional and nice. She knows exactly what I want.
The price was higher then my original
but it’s definitely worth it!
I will come back to Heather.

I love Red Door!
For a general spa day or a mani/​pedi the quality here is top notch. All of the staff is personable and attentive while the facility is bright and clean (or softly lit in the spa area). Fantastic establishment.

Excellent. What you are expecting for a good day spa.
The staff here is great. The front desk staff are very pleasant and, even when busy. they are helpful and nice. Never have I been aware of them being rude or impatient with anyone. I’ve been patronizing them for over 5 years. I always schedule with Kim (Esthetician) for Facials. She takes the time to really match the service to your skin needs. She also does a beautiful job shaping eyebrows to suit your face. My skin has improved from blotchy, bumpy skin to smooth, fresh looking and feeling skin tha looks younger than my age. Lily gives wonderful manicures and pedicures. Very meticulous. My pedicure nail polish lasts for 2 to 3 weeks routinely without chipping. Finger nail polish lasts much longer then most too.
The parking is easy.

Excellent spa!!! The service is wonderful and the technicians are amazing. I’ve received several massages from here and have not been disappointed. The facials are amazing too. True relaxation!!! The relaxation/​waiting room could be a tad makes tranquil. It’s set up a bit awkwardly in my opinion but the snacks provided are a nice touch. The Brazilian waxes are incomparable! Excellent!

I booked an appointment for a gel mani/​pedi and an eyebrow wax. The environment was just «okay.»
It was cold in the room, the chairs were not very comfortable and the tub for your feet just let them just dangle there without support. Felt odd. The room they do pedicures in is small and somewhat cramped/​closed in. No natural light– basically a glorified walk-​in closet. Not at all ideal or relaxing.
The mani was again completely mediocre. The service was standard– nothing above and beyond– I forgot I was even at the Red Door. The chairs were worn, the décor was outdated and plain. Nothing amazing about it.
The waxing side was MUCH nicer. Décor was warm and relaxing. Fabric was slightly dated but it was clean and peaceful feeling on the other side. Waxing service was spot on. Great work.
I will use up the rest of my gift card but certainly wouldn’t pay more for any service I received. I’ll pay average prices for average services– period. Wasn’t worth the added cost.

Great location with beautiful décor and lovely ambience. The front desk staff are very professional and helpful, there’s plenty of parking, refreshing beverages like lemon water, and skilled technicians for most services. Nishu is exceptionally quick and very experienced with waxing (she does fantastic eyebrows and brazilians) and her facials are so indulgently relaxing that you’ll thoroughly regret the moment you have to open your eyes and return to reality.
I’ve found the nail options to be slightly below average, especially given the pricey nature of this location, but otherwise the services here are worth the price. It’s a relaxing spa experience for even quick appointments.

This location isn’t as convenient but the staff are decent. I’ve had haircuts, hair colored and manicures. I am not brave enough for a massage. The quiet room is yummy. I wish it would fit into my car. I would take it home.

After having such an awful experience at the Tyson’s Corner Red Door, I felt it was in the best interest of my karma to write a positive one to balance it out. Also, I really love the Wildwood Location, which is the location it is searchable under via the Red Door website.
I go here religiously for Irina’s waxes. She is the absolute best at what she does, and I’ve been getting waxed for a while now.
The whole check in, check out process is always easy and efficient, and I never have to wait long because Irina is always ready and waiting for me basically as soon as I arrive.
Trying to find parking at this center can be a little like driving through DC during rush hour, but it’s worth it to visit this Red Door.
I’ve also had my hair done here, and it was overall a decently pleasant experience, and definitely not *as much* upselling as the Tyson’s Red Door. Perhaps upselling is just a Red Door thing. Either way, the staff here were able to do it in a way that wasn’t aggressive or insulting to me.
I’ll keep coming out of my way to this location for Irina though!!!

It’s a freakin’ miracle — I have no pictures *blushing grin*.
I decided to delay this post to Unilocaldom since facial results are more evident after a few weeks.
Let’s just say I heart Zhila. If you can pronounce Zsa Zsa Gabor, that’s how the «Z» sounds in her name. Plus consider the name «Sheila» when pronouncing the last portion. May be helpful when booking an appointment.
Anyhoot, I was graced by her kindness so she opened her knowledge and I inquired away lol. As a master aesthetician my skin was fortunate to be treated by her hands. I’m certain that the oxygen infusion facials are done in a quiet peaceful zen-​like atmosphere but again I mouthed yet absorbed information throughout my Red Door journey. Their Web site is very informative so please check it out for more specifics regarding this treat.
I also invested in the Prevage line since Zhila directed my attention to this brand. At that time they offered a deluxe trial set so it wasn’t a huge purchase on a first-​time buy. I’ve applied Phytomer, June Jacobs, Bliss, and Canyon Ranch goodies to name a few so this was a new venture for my outer covering.
FYI Zhila, I decided to order the Skinceuticals C E Ferulic antioxidant :) I have a fave skincare site so I splurged. Very little goes a looooong way — no joke. Thanks Zhila! It’s in my fridge.
After my skin was nourished and pampered, pedi was next on the list. Tanya was fun. A charming delight. Just the right amount of small talk but I could’ve conversed more too. The milk & honey pedicure dissolved the dead skin and goodness they were soft, y’all. Like butta. Oh they use Essie polishes which were fine.
Side note, they carry Kerastase at their hair salon section — I’m a fan of that L’Oreal line.
Not sure why the better half included yet another service but I cancelled that since I was tired from all this luxurious attention and it was time to conclude this lavish event lol. (At the same time I don’t think he requested a third service but that’s neither here nor there.)
Michelle and her staff at the front entrance were professional and accommodating. It’s no surprise why this Wildwood location anchors the shopping center. Thank you.