Hilton Garden Inn Bozeman

On the positive side, Bozeman is a delightful small town with a vibrant downtown area. We love it!
The Hilton Garden Inn here is at best only an average example of Hilton’s mid-​level chain. Not that it affects my review, but we weren’t upgraded here, and in fact I can’t remember the last time I was upgraded at a Hilton Garden Inn, even though I’m a long-​time Gold/​Diamond Hilton Honors member and am almost always upgraded at Hampton Inn, Homewood Suites, Hilton and other Hilton brands.
More to the point, the room we had was small — smaller than even a regular room at Hampton Inn — and not well-​designed. The breakfast was just average for Hilton Garden Inn, with a watery omelette and no hash browns.
However, the location was fine, and the price for this property — around $ 135 before taxes — was good. All the staff we dealt with were friendly and helpful.
No major complaints — just that this unit in the chain isn’t anything more than average.

We took a road trip from Spokane down to Salt Lake City. Most of the hotels we stayed at were Hilton/​Hampton. We’re old farts, and comfort is becoming more and more important to us. These hotels are not the cheapest, by far, but also not the priciest. We generally get a great deal for our money, and we get a little deal here and there by using the AAA or AARP rate. (Also, we’re Hilton Honors members, and the points add up quickly.)
Our stay at the Bozeman Hilton was just lovely. The staff at the front desk (3 shifts’ worth) was friendly and professional, and when we had trouble with our room key, they fixed us right up in a matter of a few seconds. They had the afternoon Hilton cookies, which are tasty, and their breakfast was great. (Caveat: many Hiltons don’t offer complimentary breakfast, but paying for your breakfast entitles you to the all-​you-​can-​eat breakfast buffet.)
When we return to Bozeman, we’ll return to the Hilton.

This location was close to where I needed to be for the week for work, at the Ulta across the street so it worked out perfectly. The service was really good the whole time during my stay. I know for some of my friends that were staying here they had a problem with the temperatures and the air conditioning not working. Wouldn’t have been as big of a problem if it wasn’t during the hottest time of the summer.
They were able to change their rooms but I know that they had to deal with some inconveniences during this time. The breakfast they served was good and they had a variety of options for their tea which I like.
The room I was staying in for the week was clean and the beds got turned down each night and so that was nice and I have no complaints there. They seemed to be accommodating and I would definitely stay here if I was in Bozeman again. I don’t know any of the other hotels in the area so I have no idea how they compare but this location was great.

The hotel is a bit pricey for the area but $ 130 a night and others review that says 90 but not the typical traveler and happy that military gets into discount they deserve it. They don’t have the Hilton Garden dial beds may have some basic Serta sleeper beds that were okay but not as comfortable as you want some use to Hilton Garden Inn’s. Not too much fanfare when your diamond at the hotel it’s a licensee and they don’t follow the programs. In particular I had some pizza or spaghetti sauce I spilled on my sheet and they didn’t change the sheet in fact they told me they change sheets every three days. You have no election to have them do it every night they just do it every three nights which I find a bit deceitful. General Manager runs out the door five can never reach and is inaccessible by emails and does not return guest emails. The other Hilton box in town the Homewood Suites has rates that are $ 10-​$ 30 cheaper larger rooms better exercise room much larger bathrooms and a few blocks away. The Hilton Garden Inn does have an excellent breakfast cooked order and bar that’s a good feature. The staff is friendly and kind of the Hilton Garden Inn. Exercise room does not have free weights and small I had a problem he couldn’t reach management with a return an email to me so I left the hotel went down the road and found larger rooms so if you need a bar and cook to order breakfast breakfast, this hotel is for you. The hotel is not a Hilton company owned property but a licensee product so some of the policies procedures and benefits are different.
lawsuit pending as well…

Outside:
Centrally located and easy to find– located next to Goodwill. Parking lot had no security cameras. The back parking lot is close to the entrance/​exit w key access which was nice.
Inside:
–Check in was quick, employees friendly. The rooms were clean. For Bozeman, it’s a good value. –We enjoyed the spa, but the jets weren’t working like we expected.
–There was no auto shut off in the room for thermostat. My husband didn’t like that.
–Next door, a room service tray stayed out longer than it should have, along w dirty trash in the can by the elevator.

Stayed here for a 2 day work conference, and was happy with my experience. The hotel itself is very nice, comfortable and clean. The staff was also very kind and attentive. In the lobby they have a complimentary refreshment area, complete with fresh, warm cookies that are delicious. They have a small hotel bar open in the evening. They also serve breakfast in the morning, and although it’s not complimentary, it is fantastic! Great breakfast selections, several different options. I had the special, a loaded baked potato omelet, it was very good! If I ever come back to Bozeman I will gladly stay here again, it was a very nice place to stay!

The absolute worst experience by a Hilton hotel that I have ever experienced. As a HHonors Diamond member I was disgusted. The hotel staff issued a key to someone drunk who was not listed as a guest on the room and should not have received a key at 3 AM. Luckily I had the door latch secured in the room. While calling the hotel staff, they had no reason to issue the key. Upon calling Holly Ferrell, General Manager, she made additional excuses for her staff, said she would issue a credit to my account, and made an apology. 45 days later, no credit has been received and no additional remedies have been given. I would never recommend staying here due to lack of secure procedures.

This was the first stop on our vacation. The hotel is clean and quiet and the staff friendly and efficient. There is shopping and food nearby if you choose not to eat at the hotel. We are pleased and would stay here again.

I stay frequently in hotels.
For the price this is an outstanding option for you.
The staff is extraordinarily helpful and friendly. The room was very well prepared and comfortable and the breakfast was tremendous.
This staff of this property goes out of its way to help you have a pleasant experience.
Very well done.
My only recommendation to the hotel is to dim some of the lights on the Internet and TV box which shine very brightly at night when you’re trying to sleep

Nice interior that reflects the local landscape. The staff is polite but lack attention to detail. I stayed 3 days & 2 nights on business. Hotel is 4 miles from downtown and offers a single shuttle departing at 6PM returning at 9PM. Simple commute and lots of parking if you prefer to drive. Hotel is about 5 miles from university.
My 2 issues.
1. I reserved a seat on the 4:30AM bus with the manager Steve when I checked in. He never booked it which I discovered when I called the front desk the night before my departure.
2. The hotel improperly billed me instead of the company that booked the room. ($ 515)
More an observation than a complaint, breakfast is worth $ 6 at most, not $ 10.

Great place although a bit overpriced and breakfast isn’t free. The rooms were quite spacious and the TV was really nice. The Internet is really slow: think 2g speeds. I had leftovers for breakfast and the staff was nice enough to provide me with plates and utensils for that.

Really beautiful hotel and very friendly staff. I would love to stay here again and I recommended to all.

My husband and I travel a lot and always choose the Hilton Garden Inns. The HGI in Bozeman is our favorite for the excellent service and the Farm to Restaurant
food service. Local, fresh and professionally prepared. We have stayed in HGI all over the country and abroad. If something is wrong… they fix it.

The jacuzzi tub room was ridiculous… the jacuzzi tub is difficult to access, the plug for the drain was broken, which happens, but the kid that came to fix it said, «yeah, I have to keep coming up here to fix this». Seriously??? I threw a fit and lo and behold they quit trying to fix it and brought up a new plug but not until I had to throw a tantrum, freeze after all the water drained and waste time arguing, oh, yeah, thx for the 5 dollar Starbucks card — -just give me a working room. P. s. Husband even thought the room was dirty… even he was disgusted (and he’s super easy going!!!). Also, breakfast that we bought with the room was lukewarm at best for the «hot, made-​to-​order breakfast». We usually love our stays at Hiltons, minus this one!!!

I would book again for a team stay. Easy food accommodations and great set up with hdmi capabilities for film in their meeting space. Rooms included free internet which was nice and hotel staff made every accommodation for our stay. Close to Montana state university approx 10 – 15 minute drive. I would stay again.

Short stay for a client meeting but always like the Hilton Garden Inns. Check in was a breeze and really like the complimentary bottles of water they provide and always ask if you would like them now or give you vouchers to come and get them later when needed.
They always have treats, infused water and coffee in the lobby if you need it.
Rooms were new and clean. No issues with getting in and out of my room.

— Very friendly and accomodating staff
— Rooms are modern, clean, and spacious
— Gym has updated equipment and is roomy
— Breakfast buffet has plenty of options and even has an omelette bar
— Great location with plenty of restaurants and shops nearby

Great accommodations. I usually stay at Marriott hotels but there was nothing available. This Hilton made a great change of pace.
Comfortable beds, nice clean room. Very friendly and helpful staff.
The breakfast was ok and surprisingly FREE for my kids (16 and 17 — are they really even considered kids anymore!?) so now it’s better than ok!
Needed a late check-​out on our last day which was no problem.
Would certainly stay here again.

In town for the week for business. I’m typically a SPG guy but there wasn’t any in town so I picked this place because I know Hilton always delivers.
The good —
— Close to the airport — but Bozeman isn’t that big to begin with
— Close to Target — if you want to pick supplies/​snacks/​etc.
— Has a small bar in the restaurant!
— Nicely appointed rooms, very clean and nothing was worn out or broke.
— Inviting Lobby, friendly staff
— They have a breakfast buffet
— Across the parking lot — walking distance — from some kind of Slot casino sports bar restaurant
The not so goods —
— Nothing I can think of at all!
Overall, my week stay here was very pleasant and if I’m in town again I’ll make sure to give them my business.

It’s a really great hotel: excellent aesthetic on the outside and on the inside.
It’s a small hotel — only three floors — but it feels very large when you walk in. Very spacious and lots of sitting area.
We had a room with two queens. Both beds were extremely comfortable and the linens were so soft. The pillows were amazing as well, so much that I wanted to take one home with me (I didn’t). It was fairly cool in our room, but we were able to adjust the temperature as needed. There is also a large TV, plenty of channels on it. Free WiFi, soft carpet, working fridge and microwave. Plenty of space, large mirrors, excellent shower. I have very few complaints.
First, I wish the curtains would properly close. In the summer, the days are long and I like my sleep. So if only they closed so that no light could be let in, the room would be PERFECT. Second: the breakfast is between $ 7-​$ 10. In most places, it would be continental. However, there are many options and everything is made fresh, so I don’t mind forking over a little extra to get healthier options than Denny’s and other breakfast joints.
Service, however, was excellent. Everyone I met had a smile on their face, very friendly, and open to helping me with whatever I needed (including recommendations for a nearby restaurant). Highly recommend!