Cheddar’s Scratch Kitchen

Typical chain food — large cold salad w/​grilled chicken on top, nothing special.

Enjoyed the food and had really good service.
Although I never had fish tacos with flour tortillas anywhere else.

Surprisingly good food for a small town. I had the mango tilapia with green beans and apple yogurt. Cooked well, well seasoned. Watch the Caesar salad. Was way over dressed. But it came with a croissant that was good and buttery (sweat cream butter rather than plain salted butter — but this isn’t France). If I ever find myself here again this is by far the better restaurant in the area.

We had never ate at a Cheddar’s before, and we love trying new places. The mojito was delicious, I got the ribs and chicken tender platter with mashed potatoes very good and a lot of food. My husband got the lunch portion of the catfish was also very good and a huge portion of food, so I couldn’t imagine the dinner portion. The restaurant itself is beautiful with brick showing and a entire wall fish aquarium. Bathrooms were also very clean there.

Traveling from MS to MD we stopped in Bristol over night and ate here. We got in late and there werent many options so we ended up hete and didnt get to the restaurant until 10pm, and we were probably the last party seated for the night. I had never been to Cheddars before so it was new, but Id definitely go again. The staff was friendly and accommodating. The food was good. I had the Key West Chicken and Shrimp with side of broccoli cheddar casserole and mac and cheese. The mac and cheese was a little cold but everything tasted good. Facility was nicer then I had expected, thought it would be more like a café/​diner but it was a nice dine in family restaurant and clean. Margarita was delicious too. Food prep was timely and restrooms were clean.

Cheddars is a casual chain that has a relatively cheap menu and rivals FATZ Café. The menu is a little country, no frills comfort food… just the way I like it! I always get the Club at Cheddars… it is my favorite menu item. I wish they would use better quality deli meat even if the sandwich was $ 2 – 3 more. My grandma loves this place, kids will too for the funky fans and fish tank. I’m not from Bristol but the location/​building seemed new

Great Chain and this is a good location, I have been here about 5 times now and 4 out of the 5 times it has been awesome, tonight was great but one other time we had really wacky slow service on the food side, servers have always been great, atmosphere, portions, quality and price always great but as you can read from other reviews it’s great most of the time except for some missteps in food deliver time and order accuracy.
In my opinion this type of problem is usually not the back of the house issue, it’s a general manager issue.
This problem stems from a packed place getting a bit rushed and the servers getting backed up on pulling off the expo line in time and this is exactly when front managers need to adapt a high pace mindset and be hyper aware of maxed out server sections getting loaded up with big groups or complex check outs that lead to food setting in the expo window… Ok that’s a long enough review I think. Anyone at Cheddars corporate feel free to contact me about consulting gigs!!!

Love this place! We came here during our homecoming weekend. I usually don’t order burgers, but I did… and I’m NOT disappointed! I recommend the Smokehouse burger (bacon, cheddar and bbq sauce.) I will be returning when I come back for homecoming again next year. Oh! And don’t forget to order the butter croissants! I promise, you can’t eat just one.

The service here was really good, I recommend the buffalo chicken wrap things on the appetizer menu., the food is affordable and the location is clean and was on top of things.
The sweet potato fries were also very good and it’s worth it!

I usually have a good review for this location, but they dropped the ball this time. My wife and I entered the place just after 4pm on Saturday. They seated us immediately and our server was right on top of things.
Something happened after that. Our order took forever to complete. Our server gave us complementary rolls and could see my frustration. I did not see any order delays with other groups around us.
We finally received our order. Another server delivered it to us. She asked if I need ketchup for my fries. Never saw her again and never received the ketchup.
I expressed my frustration with a member of manager. Did not receive an explanation for the delays.
A good restaurant can deliver good food and service. The food was average and the service was pitiful. Plenty of other restaurant selections in the area. I will not return to this one.

I usually don’t write a review unless the experience was either very bad or very good. My meal at this restaurant was very good. Probably the best Cajun grilled catfish that I have ever had. The service was fast and the bartender was very good. I will eat here again the next time I am in Bristol for business.

Cheddars is one of my favorites except this one! Slow service, usually cold food and portions are often slim compared to other Cheddars. I wish this one would get up to the standards of the others!

Cheddar’s Casual Café s a simple restaurant that tries to live up to their idea of serving quality fresh food in a comfortable atmosphere at a fair price, and that is exactly what they did.
Entering the restaurant you immediately notice the modern atmosphere while I was friendly greeted by the staff. The place kind of reminded me of an upscale Applebee’s with a cozy Olive Garden setting but more of a casual feel. We had a big party and they were great with accommodating us getting our own big table and having an attentive server.
Comfortable atmosphere: check
The menu had standard American picks and I heard the homemade chicken tenders were great so I ordered that along with a small steak. After our first drink rounds and some apps, our food came and you could tell it was made from scratch and fresh. I appreciate when simple restaurants do this because this is what distinguishes them from others with their own signature stamp on their food items.
Quality fresh food: check
After all the food and drinks were finished we were stuffed and paid our bill that was very reasonable.
Fair prices: check
Really nothing to complain about here at Cheddar’s. They were exactly what they boasted to be and our party was well fed and I was very pleased to be apart of the experience. Would definitely go back if I was in the area again!

Food was good, service great and fast. A great lunch stop for us since we have not been to a chedders in a very long time. It was just like I remember. Will hope to return again.

I have never been to Cheddar’s before and was pleasantly surprised. The food was very good for the price.

My family typically likes Cheddars. We have been to several.
The similarities this location has to others stops at the nice décor.
Although we were seated immediately, that’s where service slowed almost to a stop. This was a Monday, not a busy dining night.
Our meal arrived and looked ok. However, each plate had minor problems that add up to a poor experience. Too salty on a club sandwich. Corn dogs with «doughy batter.» Salmon that seemed like it sat under the heat lamp too long and a cheeseburger with not enough cheese.
Once, the server said she would be right back with drinks. By the time she returned, we had finished our meals and had been waiting for the bill for ten min. more. When she arrived, she didn’t have drinks & only asked of things were ok.
Normally, I would speak with the manager about these issues. However, we had other conversation during dinner and didn’t discuss the quality of our meals until we hit the highway again.
We like Cheddars. Hopefully, management or corporate administrators can remedy problems at this location, before its too late.
We will not return here, until enough time passes for customer service and food quality to improve significantly.

We found this place when we got off I81 in Virginia. Very nice atmosphere and menu. The food, while not the best, was good quality. We were seating quickly for a busy Saturday night around 6 PM.
It was a nice change from our usual places while on the road. I am sure we will try it again when we travel back to WNC.

Food is good and the price is very aportable. Only the down side is wait is long understandable when fodd is good no matter how long people is still going to wait

Had really great food. Dijon Chicken and mushrooms and hubby had full rack of ribs. Both were delish. Cooked just right. Great portions and reasonably priced. Loved the roomy atmosphere. This could easily become my new favorite place.

Well… first off with the positive. Gorgeous place. They definitely put a ton of money into it. Now… the bad… was seated and ignored ten minutes so relocated ourselves to the bar. Server gets an A for effort but seemed very inexperienced. The place has only been open eight weeks… so…as for the food? Blah… have had better (fried catfish – tilapia – fried chicken special).