Express

Is not open at 10am on Sunday as hours say. Just watched a dozen customers try to get in. Lots of business lost.

So — I shop at express all the time. Love the clothing — buy lots when I go. The manager at this particular location on weds April 20^th at 4pm not only told me I could not use the bathroom, as I implored her while hanging onto a rack of 10 clothes items I was going to buy — and I was halfway through shopping there. But — she actually turned the employee next to her and said «well, I mean — do YOU want to WALK her all the way into the back room?»
Mind you — there was literally no one else shopping in the store at the time and the employees were just standing around chatting. And also it should be stated that I was very kind while asking. It wasn’t until after I said «I shop at Express a lot and I’m about to give a negative Unilocal review for you simply not letting me go to the restroom» that she did some managing and managed to ask her fellow floor employee if she would want to walk me back — but not actually asking — just being kind of a jerk… that I put my clothing down and left.
Bye Express! There are many other places to get clothing where customers are a little more appreciated.

I came here looking for a full-​price sweater since they always charge shipping online only to find out this location is an outlet as most of the stores on Fulton. Although I couldn’t get my sweater, they do have great discounts on older styles and I walked out with two pairs of tights that were 60% off.
The staff isn’t welcoming, but I went in at 6pm and all the racks and stacks were pretty tidy for an outlet.

Terrible customer service and incompetent manager.
I went here to buy a couple shirts. I took my items to the register where there was a man and a young women behind the counter. I’m pretty sure the man was a manager as he was discussing how he scheduled people for the week.
When I approached the register they were having a very personal conversation. I place my shirts down and he scanned them. Not once did either of them greet me, look at me, or even acknowledge that I was there. They just kept on having their conversation as though they didn’t have jobs to do. That’s rude af. And even worse, this managers instilling in his young employees a terrible work ethic and total lack of customer service and respect. But that’s not all!
I get home, open my bag and BOTH shirts still have security tags on them! WTF! You’re job as a cashier isn’t rocket science so I can understand complacency but if you’re not competent enough to multitask like this, don’t try.
I’ll give them one extra star b/​c the prices are right and their clothes fit me well.
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TL:DR — The people who work here are rude and incompetent but they have good prices.

This was my 2^nd visit to this location and I was very impressed with the layout of the store, the cleanliness and overall presence.
As always Express is right on trend for the season serving up lost of fierce rompers to take us into the fall. The prices sometimes seem high but I always have coupons so it brings it back into my budget.
The shops were well organized and fitting rooms were being manned by someone who was easy to identify. I didn’t see any other employees on the floor for assistance but I hadn’t any issue finding what I wss looking for myself.
In this store sizes 6 – 12 seem to go pretty fast which is just a a side effect of the demographic they serve and while I wish stores would use that to increase inventory they never seem to take a clue. Super frustrating to see something you live but can’t find your size.
Overall I would recommend this store.

Express, their clothes were definitely made for me. Only of course when there is a 50−70% sale with an extra 30% off. With a bargain like that, I can never go wrong.
I’ve shopped at Express for years and the prices of their clothes have only escalated due to high demand, which is only the trend of the market. However, they do produce some good quality clothing, vibrant color schemes that you won’t find elsewhere, so you do get your money’s worth.
The sales clerks at this downtown location are pretty helpful despite them being some what short staffed. I must give an honorable mention to a particular woman named Catherine, who reserved some sale items for myself. I was shopping around for a specific item and was undecided on whether I should purchase it. She offered to hold the items at the register should I choose to return for them. Two hours later, the items were still at the register and I bought them. That’s what I call service.
Although you can get the most bang for your buck at the Express outlet stores (which are usually final sale items) and shopping online, the Express stores are more readily available and have fantastic sales. You gotta strike while the iron is hot.

I had no problems here at all. The sales people were friendly enough and I was able to get my return done during my lunch hour quickly and with no problems. I would recommend coming here mid-​day, there were no lines and I was in and out of there in a jiffy!

The post before mine about the pushy sales associates comes as a shock to me. I went to this store 2 days ago because I have a job interview with express in a few days, so I wanted to get a better feel for the store and also get a nice interview outfit. I walked into the store and saw only the security guard and customers. No workers at all. So i asked a customer, where are the workers? The customer said they were all in the back. As i walk to the back i saw one worker and she was helping someone and turned to me to ask me if i needed help so i said yes when your done helping your customer but instead she just walked away from the customer and asked me what i needed. so i told her i’m looking for interview wear for a retail position. she pointed to the first thing in front of us that looked more like a party dress and said this is good and walked back to her customer. Disgusted with this worker I began to look around myself. Later another worker approached me and asked me if I needed help so i said yes thinking maybe she could help me. So i explained to her the reason for my visit to the store and she told me they dont have much wear to work clothes in stock right now and that I should go to a woman’s studio down the street. There was so many nice pieces that anyone could wear to an interview I was really better off without those workers. I was shocked that I got such poor customer service I really was not expecting that at all.

This review has nothing to do with the clothing or store layout. It’s about pushy sales people who in the matter of 10 minutes in the store approached me 6 times asking me if I needed help and if I saw the buy 1 get 1 50% off that was plastered all over the store. Stevie Wonder couldn’t miss the friggen signs buddy! I like to shop at my own pace and I’ve been in express a ton of times. Spare me the script. If I need help I will ask you. Quit buzzing around me for a sale. Needless to say I left and will NOT be back. I’d rather the sales associate ignore me or only ask me once. I am a New Yorker. Leave me the hell alone! But hey if you like overly zealous sales associates then you will enjoy your time in the store. I’d rather shop at Macy’s where I am left alone with my thoughts. Thank you.