Pizza Hut

If you order online within 55 minutes of their closing time they call you and tell you everything on your order they «ran out of». Once sure… twice I highly doubt. It’s not like we ordered 5 mins from closing.
They stink!

If you like playing Russian Roulette to see what food you get instead of what you ordered, this is your place. Your order will always be wrong, whether it’s missing toppings but still getting charged, or missing parts of your order like wings and fries, this place will always leave you disappointed. Delivery times are awful. There’s been an instance of not getting delivered to AT ALL, no attempt to call or show up, but still got charged. Or when I called to see why an order is two hours late to have a rude and unprofessional manager tell me that a driver showed up, «banged on the door», and tried their best to deliver… except this was just this past fall, where my boyfriend and I sat outside and enjoyed a warm evening waiting for the delivery. And yet, we try and order over and over, hoping to get cheap, quick pizza and are let down every time. This restaurant isn’t worthy of a single star. Don’t waste your time.

If I could describe my experience in one word it would be: Hassle.
I saw the commercial for $ 5 items if you buy 2 from the menu. I placed my order for delivery for a medium pizza and an order of honey BBQ wings at 12:06PM. I didn’t receive my delivery till 2:35PM. Hold your gasps — it gets worse.
After placing the order, my expected delivery said 45 minuites to an hour (which is understandable seeing as it was the lunch hour). However, after about an hour and a half of waiting, I called the store. The person answering the phone was not in a great mood. I asked what the ETA was for my delivery and she said very bluntly, «it’s out for delivery now» and quickly hung up the phone. Not that I was expecting a full conversation or anything — but there was no explanation, no apology, no sympathy whatsoever.
An hour after that phone call — I finally got my pizza. Sadly, the pizza I waited so long for was cold and the wings were soggy.
I tweeted about my experience and they DM’d me and apologized. They refunded my purchase and offered another pizza on the house. I appreciate their response, but I don’t think I’ll be ordering from this location ever again.

I just spent well over half an hour attempting to simply order a god damn pizza. This is after spending 20min attempting to place my order online on a website that is shitty and doesn’t work correctly. I presumably called pizza hut as in the restaurant and instead was connected to a call center where I encountered one of the most rude arrogant ignorant foreign bastards ive ever dealt with in my life. This is America and when I call a pizza place I expect to be speaking w someone at the location I have contacted. I find it absolutely ridiculous that a call center is used to simply place an order for pizza. Something that should have been very simple was instead extremely frustrating complicated and a complete and utter waste of time. Will never order from this shitty establishment again.