Urban Spaces Realty Group

My experience with Urban Spaces was great. I found a post in craigslist about an apt, contacted Eric who met me at the apartment and explained to me everything I wanted to know, showed me all the details, told me about the neighborhood, etc. Of all the realtors I’ve ever encountered, I found him to be the most honest and professional, and a pleasure to work with.

I honestly don’t believe all of these positive reviews were written by actual customers of Urban Spaces. Eric was extremely pretentious and rude to me and seemed like he had 100 more important things to do than help me find an apartment. His co-​worker, Kevin though was very friendly and polite. At least he knows how to hire competent people, even if he isn’t himself. Someone needs to let Eric know that he’s in a sales and customer service based profession and needs to be careful how he treats people. You never know who you’re talking to…
Only rent from this company if you want to feel insulted by the time the experience is over. Please, just go elsewhere.

I found Eric from Urban Spaces after reading Unilocal reviews and checking out his website. That is where I saw the listing for the fabulous apartment my husband and I now share. The listing was accurate and included a floor plan and great photos. I almost knew immediately that it was for us. I called Eric and we saw the apartment the next day. We filled out paperwork and within days it was ours. No hassle, no bait and switch, no lack of communication. Eric is professional, friendly, and keeps up communication which in a realtor is very important! The whole process was seamless.
We’ve been in our apartment for a month now and we love it! Even now, Eric is still there for us as we have had a few issues with power outages (understandably, it’s an old building, slowly gentrifying). He has helped us express our concern to our new landlord and is helping us resolve the situation. Eric goes above and beyond!
I highly recommend Urban Spaces.
***UPDATE EDIT 11/​24/​11*** Unfortunately we are disappointed with this apartment. Although the space and neighborhood are perfect and we want to love it, the problems we started noticing a month in have gotten worse. We never heard from Eric again to see if our problems were resolved. As the weather got colder we went far too long with out heat and often with out hot water. We also suffered from several ceiling leaks from Hurricane Irene that still haven’t been fixed. We have filed several complaints to HPD and there is now a tenant association trying to take our landlord to court.
DO NOT RENT AN APARTMENT AT 557 46TH ST WHEN WE MOVE OUT! TOTAL SLUMLORD!

My boyfriend and I were at the very beginning of our apartment hunt when we spotted the perfect listing on a Sunday morning. I left a message for Eric, and pretty much from the minute I heard back from him he was never out of reach, letting us know exactly the situation with the landlord and the current tenants, making an appointment to show us the apartment the next day, and taking us immediately back to his office to put in an application when we saw the apartment and loved it.
The whole process took three or four days, and Eric felt like our teammate every step of the way. He’s friendly and polite and not at all pushy like so many brokers can be. I feel so lucky to have had such a short apartment hunt, and to end it with a broker as easy to work with as Eric!

Urban Spaces is awesome. Period. Or rather Eric Iannuzzi is awesome. Double Period. I wasn’t in a rush to find an apartment and I had plenty of time. I literally look through every listings on craigslist for Brooklyn and visited tons of apartments. I was spoilt with choices, but not many good choices. I found Eric’s listing on craigslist and his pictures were true to what I saw in real life. The apartment was true to his description. No nasty suprises. The moment I saw the apartment with Eric I knew it was it. I called him an hour later and told him I want it. He was very proficient with the application process. a reasonable $ 35 credit check plus he takes credit card with his nifty phone gadget thingie. The whole process was a breeze. Everything was well explained to me. He is on top of things and he responds promptly to my emails and phone calls. I truly recommend anyone who is looking at this review right now to just contact Eric. Stop wasting time. He will get you what you need. Quick.

Wow, the horror stories of NYC apartment brokers are true. I met several of them. Absolute nightmares, shady-​as-​all-​get-​out folks with no regard for common decency, truth or morals. AHEM, looking at you RapidNYC (AVOID!) and Level Group.
And then, the apartment fairies took pity on my poor homeless soul, and led me to Eric Iannuzzi at Urban Spaces Realty. I was leery at first (after said experiences) but Eric’s professionalism, honesty and credibility shined quickly.
I found the posting on Craigslist (which was articulate, TRUTHFUL, with correct photos, etc) and I contacted Eric. He emailed me back right away, and we set up a time for me to view the 1.5BR in Park Slope/​Gowanus. I trekked to his office at the end of a grueling day (and after shaking aforementioned RapidNYC broker after 5 failed attempts at seeing legit apartments). I was at my wit’s end. I had 24 hours to find an apartment, and the only ones I was seeing were falling apart, creepy, basements, and the brokers were telling me «this is as good as it gets» and «we need to know right now, you should put $ 500 down to secure it.» No thanks, losers.
ANYWAY…we pop over to the apartment, and magic: It’s everything it’s supposed to be. Gutted and renovated bathroom (and a skylight!) and kitchen. 4 inch plank hardwood floors refinished. Decorative fireplace. Tons of light. Second floor walk-​up. Bike storage in hallway. Cute street in close approximation to transit options. Clean, nice building. 1.5BR! (I don’t really know what a half bedroom means to you, but to me it means WALK-​IN HUGE M’F’in CLOSET!!!). Clean. Clean. Clean. New fixtures throughout. $ 1650. (At least $ 200 cheaper than ANYTHING I was shown prior, and all of which frankly… sucked).
Hmmm, what’s the catch?
Nothing. Oh, a broker’s fee of 10 percent? Worthwhile, he handled EVERYTHING. Hardly a catch. You can even put it on a credit card, which for lack of better term is MONEY because your cash is going to get sucked up for a security deposit and 1’st month’s rent, as you well know if you are looking for an apartment.
I need to move in a week, let’s do this.
A $ 35 credit check (reasonable) which I did on the spot at his office. I emailed him later that evening to let him know I wanted the apartment. Eric went to work and I had the lease, disclosures and all relevant info emailed to me the next morning. I printed, secured the cashiers check, and overnighted back to him. He confirmed all steps of the process and stayed in communication, assuring me all would be ready.
And then a mere 5 days later, I picked up the keys (from Eric!) and moved into my new home in Brooklyn. He dropped off the countersigned lease himself, and has overall just been an awesome dude to work with… which I am beginning to think is a rarity.
Need an apartment broker? Do your homework and don’t waste time with hosers. Call Eric, or if you are checking out one of his listings… have no fear, this guy is legit, and so are the listings. Eric started this company a few months ago, but is experienced in the business. Small shop means personal attention, and when you are dealing with a move… best to have some good folks on your side.
Home sweet home.