Whenever I go in the store, the staff know what they are talking about and spend time with me explaining everything I need to know. They don’t try to oversell me and I feel like I can ask them anything and get an honest answer. I had to return a phone I didn’t end up liking and instead of giving me a problem like most stores would they didn’t even ask a question and helped me get in and out in minutes with a new phone that they set me up with. Make the process so easy, I wouldn’t go to another Verizon store.
Charles D.
Évaluation du lieu : 5 Delaware, OH
This wads far and away the best, cleanest, most helpful Verizon interaction that I have ever had. The managers and employees are straightforward, charming, and extremely helpful. All of my questions and problems were answered and solved within the hour.
Nikki M.
Évaluation du lieu : 5 Western Addition/NOPA, San Francisco, CA
Bennie & Kris & David were the best customer service representatives I’ve ever dealt with! They addressed all my needs in a timely fashion and answered my questions clearly, all while keeping me calm after I had completely destroyed my phone. If there’s any Verizon store to go to, its this one!!!
Dee M.
Évaluation du lieu : 5 New York, NY
OMG, I LOVE this place!!! Just went in after I dropped my phone and it broke. They immediately connected me to a new phone and helped me to file a claim. David and Conrad were so helpful, smart, and downright awesome! This will be the store I go to for good because of these two awesome employees! Any help you need with your phone, GOHERE!!!
Personal F.
Évaluation du lieu : 5 New York, NY
Went in to upgrade my iPhone. Benni helped us and was absolutely beyond great!!! He made sure we were getting the best deal possible, and was able to save us lots of money. He explained everything thoroughly and was the absolute best service I’ve EVER had! Thank you Benni!!! To Benni’s manager: do what you can to hold onto him! Promotion, bonus, ect.
Maple S.
Évaluation du lieu : 5 Upper West Side, Manhattan, NY
Holy moley. One word: Sebastian. That guy is hands down the nicest, most helpful employee of an electronics store I have ever met. He spent almost 2 hours with me after I lost my phone helping me pick out a new device, explaining plans and options, and activating an old phone of mine. He was so patient and had no problem multitasking when other people came in and needed help. Grade A employee… Thank you!
Noreen H.
Évaluation du lieu : 5 Brooklyn, NY
Love this store. I’m notorious for losing my phone, and then miraculously getting it returned, so these guys have given me a «loaner» on more than one occasion while I located the original. They also have given me great advice on avoiding international roaming charges, iPhone cases that I cannot destroy no matter what I do, etc. Add to that they give my son lollipops and well, they totally win. I never thought I would give a good(or great) review to a wireless provider store… but it happened.