What an awesome staff they have. I called this store from Arizona as they were the only store that had the shoes I wanted and in my size. Charlie(the mgr) helped me. He had me call his District Manager for my request and they maied me my shoes. It is so nice to deal with a company that treats customers like they actually matter! I will continue to be a loyal Payless customer and I will continue to spread the word about their excellent management and staff and the way they go out of their way for their customers!!!