Unlike the previous comment, the old woman who works is not an honnest person. She always try to recommend you to buy the most expensive skin care set in the store(since they dont have that much of customers anyway). I wanted to buy the Whoo Whitening set that my friend is using and she said its very good.(She bought it on Amazon, her set was shipped directly from Korea). I couldnt wait to that long to try the products so I went to COCOCOSMETIC after groceries shopping in H mart. The old woman recommened me a whitening skin care special kit which is way more expensive then the set I wanted to get, and said«guarantee no reaction and there is the 30 days exchange /store credit policy.» She also told me that I would see the different within 3 weeks of using the product. After a week of using the«Isa Knox» that I bought here I saw no different in the positive way. I had bad reaction with the product then i stopped using it to let me skin calm down. I took a closer look at the package & noticed the WHITENING part from the description on the product was covered by a silver tape.(I attached the pictures so you guys can see it). It cost me $ 233.13 to buy the product that irritated my skin so I called the store to ask her if I could exchange to something else or the store credit. NOW she started yelling at me on the phone and found a reason to hang up on me while I am trying to explain what happened to my skin. She promised to call me back 2 days after which she never did. I called back then she said«I didnt call the company yet. But i will let you know once I called them» I was stupid to tell her the date I purchased the item because she will bot pick up the phone when she saw my numbers showed up. May be she is waiting until the 30 days exchange policy that they have expires. P. S. Don’t believe the other two reviews, since they blocked a negative comment from a Unilocal reviewer who bought an EXPIRED hair color kit from this store and didnt get her $ back. The 2 accounts that posted 5 stars for this store is not truth worthy since those accounted was both created around the same time in 2010 when they first opened Coco Cosmetic inside H-mart Burington. There are almost 300 reviews on H-mart(4stars) rating and only 2 reviews for this store which is located right infront of the entrance of the market. Can you really believe that? I hope Unilocal will show my honest comment to prevent the same con happens to others.
Kathy H.
Évaluation du lieu : 5 Wellesley, MA
I love this place! They have the best products and they are so helpful. My face is always looking fantastic! The prices are great too!!! And their customer service is amazing! They speak both English and Korean. Check this place out! Oh she is really honest. If you don’t need something she won’t sell it to you! Helen An
Katie S.
Évaluation du lieu : 5 Medford, MA
They have lots of cosmetics supplies for all types of skin. Their customer service is really good. I have used O HUI that I bought at this store was really good.