I Wireless

Absolute horse s***. Reps blatantly lied to us about 2 different contract terms, and about the ability to transfer one of our numbers from another Verizon account. The last 2 days have been hell trying to cancel these contracts and return our devices. Within 14 days of activation you are within a trial period and can cancel and return the devices.
However, if you shopped with Z Wireless you must return the devices to the same store you got that from (which is an hour away for us, while we live 5 minutes from another.) and there must happen to be a manager ON SITE because they require the store managers «override» to cancel a contract. He wasn’t in? Tough luck for us. They also want you to pay a «restocking fee» for each device. Make no mistake… these people are out for your money, and there is nothing but disadvantage to shopping with Z Wireless over Verizon corporate.
Oh and don’t let them fool you with the insurance. They may use the same insurance as Verizon but it is NOT the same insurance. The process behind making a phone claim is much more difficult.