Kohl’s

This is by far the worst Kohls I’ve been to! My fiancée and I stopped in here on our way home from Reno on Veterans Day 11÷11÷14 to take advantage of a coupon I had. Walking in I should have known what to expect because the line was more than half way to right side of the store. The floor was a mess and there wasn’t an associate in sight. They must all be at the front of the store to help with the line, right? No. Once we found the two items we wanted to purchase we walked up the pay for them and the line was now wrapping around to the right of the store. I have never seen a line at Kohls so long. We stopped by the jewelry department and were told that she would be a while with her ONE customer. I told her we would be waiting a while regardless and she proceeded to tell me…“Well, I can’t help you unless you plan on buying some jewelery.” Really? That was the first I’ve heard of that. Since no one was willing to help us with our two items we left without them. The thing that makes me angry enough to even write this review is that the item I had wanted was on sale for $ 50 and is now $ 80.
Don’t waste your time here. If you live in Carson City and this is the only Kohls around, you’re better off driving to Sacramento.

I went back hoping to be able to write a nicer review after leaving and this place is still a disaster. My grandma won’t even come in to this kohls anymore she put back the pants she was carrying around and just left. Up and left!

This kohls is awesome! Very clean and modern looking!

Pros:
great prices
better hours than most department stores
terrific return policy
if I have a question a staff member is usually able to answer it
Cons:
selection is sometimes spotty
staff can be hard to locate
you have to say «no» to a kohl’s charge whenever you check out (unless you have one)

Sure, I’ll give Kohl’s four stars.
I never pay full price here — the majority of their non-​stop, ever-​ending, everlasting sales are for at least 25% off, and often times, if you feel like rooting for last season’s bargains, you’ll find racks selling clothes for up to 80% off.
A few weeks ago, I found a very cool watch attached to a carabiner. Regularly $ 19.99, it was on sale for $ 9.99. Perfect.
A few days later, I discovered even though the watch was brand-​new, the battery must not be fresh since it was slow on time. A week later, I trooped down to the store and even without a receipt, they sent me off to shop while they found a replacement battery and installed it. No fuss, no muss, done with a smile and a «have a good day!»
Now THAT’S customer service.

I came in here looking for a nice remote oven thermometer, you know, the kind with the wire so you don’t have to keep opening the door the check of your roast is done. Their web site shows they have them, but apparently only on line. Nothing in the store. Kind of disappointing. Target only carries ones with one star reviews, so I guess I’m off to Bed bath & Beyond.