First let me state that the customer service in the shoe department was excellent. The young man working this took the time to make sure my questions were answered/quick to get the shoes I wanted and friendly chat. I definitely rate the service a 10. My disappointment however is with the security at this store. I felt like I was being watched from all corners. And after purchasing a ~$ 150 pair of boots I turn to see security standing in the aisle starring at me talking on his mike. If I was dressed a certain way that tends to lead to that type of stereotype then maybe and only slightly maybe I could understand but I don’t. I am a professional man who has worked hard to establish the reputation that I have and my appearance shows that. If they took the time to pay close enough attention the security officer would have recognized the high end clothes I was wearing that Dillard’s doesn’t carry. If I hadn’t already purchased the boots I would not have. I was do excited to find the boot style that have been so hard to find and this moment ruin it all. Never shop here again.
Rachel V.
Évaluation du lieu : 5 Cary, NC
Had such good service in the suit department of this store that I had to write a review and noticed the other reviewer had the same experience. My son was measured and bought the first and only suit he tried on. If your looking for a suit, and your shopping in the area, don’t waste your time going anywhere else, go to Dillard’s in Cary and ask for Mark.
Terry W.
Évaluation du lieu : 5 Pittsboro, NC
I am a fan. Even though there end of the year sale is killer and Men’s Suits are 50% off. They have one of the best Clothier Persons in the triangle area. His name is Mr. Nelson and of course in the Men’s Suit Dept. This guy know his stuff and can give you direction for those that wear an occasional suit to functions or the business man that wear one every day(yours truly). I have to say that I have not been to any other Dept there, but I can attest to the Men’s Suit dept, «One of the Best in Town«.