Baylor Scott & White Emergency Medical Center

Extremely unprofessional Dr. Samuel Rahn Caire was very rude an a** to be exact. Go to Cedarpark Regional trust me!

If I could give this facility a zero star I would. They price gouge. I’ve never seen anything like it. I went in for extreme nausea. They gave me an IV with an anti nausea med in it. I went through one bag and then left. $ 4216.36 is what they charge. They charged me 1914.00 for lab work? They didn’t take any blood. How could they do lab work? Let alone omg change that much! I’ve had problems with Scott and White over charging in the past. Idk why I went to one of their facilities other then I was just sick. Do not go to this ER on 1431. They will over charge and it isn’t worth it when there is another reputable ER up the street.

This place is extremely unprofessional! I had to bring my friend to the doctor… The doctor stuck his finger up her hiney and told her she was full of poop! Literally… that’s what he said to her. No X-​Ray, no blood work, no anything but a finger up her butt!!! She is 42 years old and in great physical shape, yet her blood pressure was ¹⁶⁰⁄₁₁₀. Now time for the bill… $ 350 + they told her she will get another bill in the mail from the physician We were there less than 1 hour!!! Go to urgent care NOT this place… They have the exact same equipment for about ¼ the $$$.

We had a great experience last night! My husband had an allergic reaction to a wasp sting. We were in & out quickly (within 45 min!). We self paid at the end & it was very reasonable… I’m hoping we don’t get extra charges later like other reviews state. We will definitely go back here for future emergencies.

I have a big family and I have visited a few emergency rooms in my 23 years of being a mom. I have NEVER been to a better facility. First of all they are so kind from check in to check out. YOU are a priority. (And you don’t have to be dying to get this service) Secondly, since you are a priority the treatment time is optimal. I have taken kids in there for a variety of emergencies and NEVER been there very long. As a matter of fact it is quicker than most doctor office visits! Lastly the people at this facility are second to none… again I have seen a lot! They are super courteous and professional. If you need urgent care in the cedar park area I highly recommend Scott & White.

This is NOT an urgent care clinic, and everyone. From the front desk to the nurses and doctors will remind you of this in condescending comments if you come here for anything else. I have never been one to use an emergency facility for routine exams, but I was at a loss since I could not get my daughter in to see her pedi. I don’t think I have ever been treated more rudely anywhere before. The doctor did prescribe some meds for my daughter, who I suspected might have strep, but it was just the most uncomfortable 45 minutes I have had in a while. Just make sure you are dying, have a severed limb, or have been shot in the head before you go here, NOT just because your kid has a «sore throat».
On a side note, I’ve been here before when my son broke his collar bone during football and myself and my son were treated very well, and quickly.
This is an EMERGENCY room.

I took my son here for an emergency on a friday. Of course he got right in to see the doctor because there were no other patients at the facility. However, after the appointment I received a bill and it was outrageous. The next thing I know I get a second bill for double the amount of the 1^st. When I called the billing office, the lady would not let me speak and said that she didn’t know why the first bill was sent out but the higher bill was the one I needed to pay. No further explanation. I demanded to speak to her supervisor and of course was transferred to voicemail for Vickie. We will see if i get a return call but I will not be going back to this facility.

Be aware of their shady practice. They will NOT disclose charges and bill you separately (Dr. and Facility) with a BIG surprise!!! I’ve got charged over $ 2000 for couple of sticthes on my knee which could have been done at my local doctor’s office for $ 100-​$ 200. Never consider these facilities unless you have an absolute emergency and can’t absolutely wait until next morning.

Friendly staff, knowledgable doctors & nurses. Treated my 5 month old. We live out in Lago, gives me peace of mind to know there’s a good emergency room close by. We’ve tried CP regional ER before & this place will be our go-​to ER.

You will be charged facilities fees on top of your co-​pay! They did not inform me that this would be charged until I was told at my follow up appointment. This is at allS&W hospital based outpatient doctor offices, urgent care. Shady practice! Google it! Totally legal! Texas needs reform on this!

I finally let my daughter talk me into going to the ER at 2:30 in the morning for kidney pain, and we made our first visit to the S&W Emergency Hospital. From the moment we got there, everyone was friendly, professional, pleasant and *fast*.
I had my exam, a procedure to get a sample and got my diagnosis — all within an hour.
I can’t recommend them highly enough. Thank you to everyone who saw me tonight.

I’d be careful with going here whether you have insurance or not. I had already met my deductible on both times I came here. First time I had an ear infection and got a bill of $ 600. The second time I got a bill of around $ 1800 for a similar infection. Both times I had already met the deductible. Had I gone to the regular emergency room I would have just paid $ 100. I wont go here again unless the urgent care is closed or there are too many people at Cedar Park Regional Medical Center. They get 2 stars because the Dr’s were good at diagnosing and I did eventually get the bills removed but if they already billed the insurance and got paid, they shouldnt try to scam more money out of the patient.

Great place today I took my husband here after a procedure he had that resulted in unusual swelling they we super quick getting him in and very friendly they ended up needing an ultrasound and warned us it might take a little while for them to be able to do that it only took ten minutes for them to get it ready and come do it and the tech was super friendly thanks for a great FAST trip