Budget Rent-A-Car – Chandler

I’m traveling internationally and needed help from a local agent in Chandler. I called several times and the agent (Tim, if I’m not mistaken) was an ass. Couldn’t be bothered to hear me out and find a solution. Kept trying to send me to another store — get rid of me. Not the AVIS that I am used to. No customer service skills. «Help me find a solution. Don’t become another problem.»

Found this place after I got a bad deal at Hertz. You can use Costco travel here and revive a fantastic deal. Staff is very friendly and knowledgable. Huge line this morning to drop the car back off. They moved fast to get the line down and everyone taken care of. True hustle here and a top notch place. I will be coming back for sure.

Quick and easy to rent a car even on a holiday.

I’ve been renting from Sam for over 10 years. He gives the best monthly rate in town. Sam and Miko know how to treat their customers. Even if their busy (which they USALLY are) they say I’ll be rite with you. I always have a pleasant experience dealing with this franchise.
And remember that not all budget rental car’s are the same. Try booking online before hand at this location and you may get a better rate than going straight to the counter.

I’ve used this place a few times. Each time the price is good and the owner is a nice guy.
The last time I used this place the owner accused me of having a dog in the car. I don’t have a dog and if I did have a dog in the car, I would tell him. There was hair in the back seat but I was never in the back seat nor did I bother to check the back seat. My wife and I used the car for a weekend trip to Vegas.
Rather than «the customer is always right» routine, the owner decided to dig deeper into me and continue to accuse me. He got me boiled to the point where I started yelling. That’s how bad it got.
After this incident, I don’t think I can justify to go back here again. It was obvious the owner was in a bad mood but to accuse me of having a dog in the car, that’s just insane.

I needed a car while mine was in the shop overnight. Now it’s hissing and has to go back to the garage, but that’s another story …
Anyway, I did some searching of local prices of car rental places not at the airport. I was very surprised at how expensive Enterprise and a couple others were. Then I found this Budget, which is owned and operated by this very nice gentleman named Sam. Sorry I don’t remember his last name. He quoted me a rate which was half of every other place I had tried. When I went in, he was very friendly — the process was quick and a pleasure, especially compared with other places. Today I returned the car at noon, fully cogizant that it was going to cost me another day. He very kindly adjusted the price for me a bit and then closed the location to give me a ride to the garage. I don’t know anyone who’s the sole proprietor who would do that. He went over and above what I expected and with a really friendly attitude. Please patronize him if you need a car — you will be satisfied, I am sure. I will go there if I have to over any other place.