Outback Steakhouse

Our waitress, Jessica G, and the manager went above and beyond the call of duty! Thank you very much for making sure everything was to my satisfaction. My dinner was delicious and I will definitely be back. Thanks again and Happy Birthday! to me…

I don’t usually give 1 star reviews to burgers. I love my burgers and if you’ve read any of my other reviews, you’d know that…
We decided to go here for lunch because I revived a coupon in an email. you can’t go wrong with a $ 6.99 burger! Well as always we were ready to order pretty quickly when the waiter came to our table. We ordered a blooming onion and we also ordered the burger to share like always (portion control and no left overs). We ordered the burger with cheddar cheese and no tomato. The waiter even double checked a few minutes later to make sure he placed the order with the right cheese. He was very nice to start off and quick with the service.
When we got the blooming onion, I had mentioned to my husband that it tasted burnt. He though maybe it was just their time to change the oil. We ate around the onion hoping to find some better parts, but it mostly all tasted burt. Just to make sure the business was aware (I’m sure they don’t taste every item they serve) I wanted to let the waiter know that it either was burnt or they should test the oil to see if they need to change it. He gave a hasty sorry then went to the back.
Then we go our burger. We didn’t ask them to, but they were nice enough to even cut the burger in half and put it and the fries on two separate plate! I took the top bun off to add some salt and pepper and noticed there was no cheese on the burger at all, and there was a big juicy tomato on the burger… My husband has NEVER been one to complain about his food at a restaurant. «you eat what you’re given»… I believe that if you order something a specific way, and you’re paying extra for cheese, It should come the way you order it. Not wanting to upset my husband, we began to eat. The waiter came around asking how it was, and at that point, I let him know that there was no cheese and he had saw the tomato picked off on the side of my plate. He had offered to take it back and remake it, but I always get nervous about restaurants remaking food… I have see the movie Waiting too many times to feel comfortable doing that.
I wasn’t expecting money to be off my bill, but I was expecting a big apology and a thanks for the heads up that the cooks were not doing their jobs properly… I didn’t get any of the above…
I am so utterly disappointed with the service and food quality we received. Outback is one… WAS one of my favorite restaurants. I don’t think we will be going back. At least never to this one again.

*WORST SERVICE I HAVE EVER RECEIVED*
Service:
If I could rate in the negatives I would! Trust me it was terrible! First off as soon as you walk in to Outback the hostesses don’t even great you at all! I had to introduce my self and tell them I needed a table for three people.
Then after we order our drinks my fiancé asks for some sugar for his iced tea, never got any at all. When it came down to the food I requested if they could add bacon on my burger, once it came out no bacon (also we requested a few other things and we obviously didn’t get them the first time)… So I told the waiter it didn’t and explained to him it wasn’t here at all and that since I already took a few bite out of my food I didn’t want to get the bacon anymore then. I didn’t even get to finish my sentence till he stormed off and did other things. I mean really? Come on dude! My fiancé ordered the mushroom sauce steak, once it came out it was a plain steak with no sauce at all! It wasn’t even the way he wanted it. The nice manager came around and apologized which was great and offered a free dessert!(didn’t get dessert because I wanted to leave so fast) I did explain how rude the server was and that I didn’t appreciate him to walk off while I was still talking to him. When the bill came the server charged me for the bacon which I made him correct (I know it’s just a dollar but I’m not gonna pay for something I didn’t get) also on the bill they didn’t even give a small discount for the service at all which most places do! So this is one unhappy customer that will not be coming back to this location for sure and will not be tipping this waiter!
Food:
Plain in simple it sucked and was dry! My burger patty was dry I drenched it in ranch and it still barely helped! Yuck!

Best Outback Steakhouse I’ve been to. Been to different ones in Arizona and California. This is by far better service and best food!

Was there tonight. Second time in a few months. absolutely awful prime rib. Very tough and no flavor. Ordered medium rare which it appeared to be. Side salad and baked potato were good. Very slow service. Previous time here was also bad. Had rib eye steak then. Will not ever be returning here. Seems like outback has really downgraded the quality of their steaks. Used to be much better.

If I could give a 0, I would.
On October 11 me and my family decided to go to eat at Outback in Chandler, AZ. I am 4 months pregnant and take medication that I cannot drink with (pregnant or not) so I decided to have a non-​alcohol daiquiri. I asked my husband to drink some first just to be safe. He did not taste anything. I began drinking it and after about 5 sips I began feeling something is not right with the drink and felt a buzz. I asked for management to confirm there was no alcohol in my beverage. They immediately realize they made a mistake and comped our meal and said someone from corporate would be following up the next day.
The phone call I received the next day and today was a very uncaring about my pregnancy and about the medication that I take and basically said we comped your meal that’s all we’re doing because you weren’t injured and gave you free coupons. I told them a free meal write off does not compensate for a negligent mistake.
Moral of the story is that I trusted a virgin daiquiri would be served to me and I made the situation very clear I was pregnant. The fact the corporation is uncaring that my 4 month old fetus consumed liquor and that my medications could’ve caused harm is unsettling.
Be careful if you order your children virgin drinks. Taste the drink first.

Went here last night for a nice dinner with the man & it wasn’t to good. We were seated right away which was nice. For an appetizer we ordered the blooming onion & it was good other than the fact that it was drenched in oil & grease. My boyfriend got the Caesar salad with broccoli and the 6 ounce steak and the salad had way to much dressing & we got two small broccoli and the steak was cooked really good. I got the chicken tender platter and it was good other than the fact that they had forgotten to give me any sauces with it, so I had to wait to wave someone down. We waited about a year and a half to come back from getting food poisoning last time & it’ll unfortunately be the same wait again just cause we didn’t feel it was worth the time anymore.

One of my favorite dinner hangouts. I’m a creature of habit and always order myself my gin and tonic and an order of the wings and it has always been decent. The bartenders are always friendly and are quick to offer service when I sit down.

We go to this outback quite often and can rarely find anything to complain about. Last nights steak was delicious and our server Tyler was friendly and quick. Great family place :)

I love steaks… and I thought outback is known for their steaks. I cannot be more wrong. Today I had the worse steak at any restaurant I’ve ever been to. We came here to celebrate Father’s day. I initially ordered prime ribs. Apparently 12pm is too early for serving that. So I picked Rib eye. Oh no it was too early for that too. Fine. I ordered my 3^rd favorite — medium filet Mignon and pay extra to have grill asparagus.
When the food arrived, the filet mignon was as hard as a rock and it was all burn up on the outside. As for the asparagus, it was also completely burn up to the point I couldn’t even chew into it. This is the first time the food was so bad I didn’t even want them to replace my meal. My appetite was completely ruin at that point.
Take a look at the photo — it is gross. I will never eat here again. If you plan on bringing your dads here for father’s day, please reconsider…
P. S. Upon reviewing other Unilocalers review, I should have never come here. Unilocalers already complained about the food and how it always ran out of prime ribs and rivets. I hope this place will close down soon and make room for the good one.

Went here for lunch. It took them foreeeeeeeeever to serve the food. We’re talking 30 minutes to serve salads and soup when the restaurant is dead. Pretty ridiculous.
Water glass was not kept full, and wasn’t refilled for a good ten minutes despite me asking the server for it pointedly. Waiter got one order incorrect. Brother’s steak took extremely long because the waiter said it wasn’t well-​done.
Coconut shrimp were small but tasted fine. Potato soup was good, not too oniony.
Do NOT order any grilled chicken or fish. It will be extremely dry.

We tried the click through seating and that seemed to work very well. Our server was awesome and patient with our party of 7 and the need for two checks. She was attentive and very efficient. The food came out in a timely manner and all orders were correct. Yahoo! Great experience tonight, which I appreciated since we were celebrating a birthday.

My wife and I came in tonight. We asked to be reseated to another booth so we could have more room for our 7 month old. The next thing we know, the «hostess» a 6’3″ 65 year old Yak named «Tracy» was mean mugging both my wife and I.
We wrote it off like maybe she was having a bad day… however, each time this beast walked past our table she would give us a nasty death scowl as though we had intruded upon her territory and had challenged her to a dual. I hardly ever write Unilocal reviews however this encounter with Tracy the Outback Beast had to be accounted for.
Note– The waiter Jeff was awesome and was very accommodating.

Why does this Outback get 5 stars? Simply, because after over 15 visits, the food has been consistently good, while overall restaurant service performance has improved time and again. Of course, you sometimes catch them on an off-​night, but on those rare instances for us, the manager personally came out to make things right.
My favorite entrees include:
–8oz Outback Special (sirloin) cooked medium rare. I love their loaded sweet potato, so I order that along with a side salad with honey mustard dressing.
–12oz Pork Porterhouse — always juicy without any of that «I’m eating pork» flavor. I really like this one, and often order it when I’m not feeling red meat.
Honorable mentions include the steak medallions, which are coated with a sweet glaze, and served with skewered grilled veggies. My mother-​in-​law favors the salmon and will choose between that or the Outback Special.
The Bloomin’ Onion is their appetizer staple, and rightfully so. It’s a battered and deep fried onion able to satisfy 3 – 4 people. The (not so) spicy signature sauce is really good with it too.
We’ve never utilized it, but you can take advantage of their online ordering and curbside pickup. It looks really simple to do and we often see people using the convenient curbside parking spots.
At the end of the day, Outback is your affordable steakhouse. You can order steak, chicken, and seafood, all for prices that aren’t going to break the bank. It’s a nice atmosphere with friendly staff and prompt service. So, if you’re in the mood for all of the above, then ‘let’s put another shrimp on the barbie’!

OK, so I’m not a big fan of chains but my hubby and my bff’s hubby love it here so we recently did a couple’s night and I realized I had not written a review. I think The Keg or Flemings nearby do a way better steak but of course Outback is a lot cheaper. I will say that I’m happy they have some fish options, especially ones that are grilled without a lot of fattening sauces. That plus the asparagus makes for a yummy and healthy meal. I do wish they had a better wine list, though.

Went to outback last night for my birthday and was disappointed. The hostess said it would be a 10 – 15 minute wait but a lady and her family came after we did and was seated before we were. Our server took atleast 10 minutes before approaching our table and took even longer to bring our bread and waters. The service was ridiculous and also being that it was a slow night. Not too many customers. Many were leaving when we arrived. Wasn’t impressed

My opinion of Outback hasn’t really changed. It’s an adequate steak house. Nothing special. In the past I said some locations seemed better than others. My visiting is not very frequent now so I don’t know if that’s still true. One of the big differences was always the Blooming Onion. Some places were limp and greasy, others were light and crispy.
I felt like something simple, and had a gift card, so we came here today. I had a simple burger and fries. Also ordered was the soup/​salad combo and a chopped steak. Everything was fine. Not outstanding, but solidly good.
And we do like their bread service. Nice little warm loaf.
An OK place to go in a pinch, but I don’t think it will ever be a destination we plan on. Except that I still have almost $ 10 on that gift card, so I do need to make a point of using that soon.

First review of the year!!!
My boyfriend reallyyyyyy wanted outback so being the amazing gf I am I just had to take him. =) I’ve actually never been to an outback. For drinks I ordered the gingerbread martini. This drink was amazing and really tasted like gingerbread! I wish it wasn’t only seasonal.
The reason the bf likes outback is because he loves their prime rib. And what happened? They were out. This was his second time here and the same thing happened with this location. We asked to speak to the manager about it and he ended up price matching us for the ribeye. He really enjoyed it. I ordered the special sirloin. I always get my steaks medium. But it was a bit on the dryer side and tasted more towards well done.
The manager came back and ended up taking the ribeye off our check. We really appreciated that and that really shows good customer service. HOWEVER, apparently they ALWAYS run out of the prime rib right around dinner time. That to me is poor service. If this is happening on a daily basis why would you not be more prepared and have more on stock? We pretty much have to call ahead to see if they’ll have it. Which I find ridiculous.

So I’ve been to the Outback (all over, not just this one) and I have to say that the typical experience we’ve had at Outback (which is usually in the 4-​star range) is not what we’ve experienced here.
We’ve been to this Outback probably 4 times in the past 2 years. Unfortunately, our experiences have been consistently sub-​par, and it appears that we are not alone in noticing this (often no wait on friday or Saturday night). For whatever reason, at this particular Outback te service is consistently slow and poor, even when the resturant is only half full. Incorrect orders probably 20% of the time, forgetting to come back and check on how food was, forgetting to hit refills on drinks, forgetting that an appetizer was ordered… it just goes on and on. Very frustrating.
On the plus side, I’d say that the food is usually on par with what you’d expect form Outback. Steaks were usually good and cooked correctly, sides were acceptable, however seafood add-​ons’ were kind of meh.
I was on the fence between 2 and 3 stars, but after considering where the bar is around here, there are just too many other good options for a steakhouse to say this was a middle of the road performance, esepcially with mutiple experiences contributing to this review. Disappinting considerng that Outback has always been one of our family’s and my parents’ favorites, but this location just has not cut it for us. Hopefully they’ll make the changes required to return to the quality we’d expect from the Outback.

We went for dinner ⁵⁄₃₁ to Chandler Blvd Outback. We had stuffed mushrooms. cobb salad and chicken on barbie… Bill was $ 40… We had to ask for serving plates for our stuffed mushrooms. We had to ask for re-​fills for our ice tea. The chicken on barbie was nothing special. It was a small serving for 12.50 price.
The cobb salad lacked any eggs or avocado. It was nothing more than a few pieces of chicken cheese a couple tomatoes and lettuce that was not fresh. The portion was extremely small for 13.00 price tag. Service and food was sub par and pricey for what you got. Will NOT return…

Immer wieder gut. Die Steaks sind immer so wie ich sie bestelle. Auch der Service ist hervorragend. Komme gerne wieder!