Teavana

I come in all the time when I’m low on loose leaf tea! Even though it’s a little expensive, the tea is great. They let you smell the tea, and give samples. So much selection, and the staff is usually nice ;)

I really enjoyed my experience here! I came in on a whim the other day, as I’m low on loose leaf tea and tried their winterberry sample (which is delicious) outside, and I was helped very quickly! I wanted a peach tea and a jasmine tea and got both! Both (2 oz minimum) were under 20 dollars and I was on my way! I’ll definitely be back in.

This place has the BEST customer service I have ever received. The sales lady was so nice and got us everything we needed. We had a vague idea of what we needed and she helped more than I thought I would get help with. She even gift warped and took all the tags off as well! I wish I liked tea so I could have a reason to keep coming back!

Love the tea but had to tell the sales associate to wash his hands after he took out the trash while he was making our tea!

One of my favorite places to buy tea. I enjoy every associate in this store. They are all knowledgable sweet people. The store can get insanely busy so be patient it will be rewarded.
Addressing some foolishness in other reviews;
They push tins. Umm if you have so little willpower that a sweet little girl selling tea can force sell you to buy a tin you don’t want you have much bigger problems than the purchase of a tin.
Can’t return sale/​clearance items. Umm what part of we’re getting rid of this stuff is difficult to understand? It also says that on all the sales labels. Never go full retard.
It’s expensive. Learn how to buy the teas. Everyone in the store will help you learn if you don’t act like a snobbish douche bag. I get most of my teas at 50% off or better. Being cordial goes a long way and people will go out of their way to teach you. Oh wait these people work retail I’m better than them.
Use your Starbucks card. Spend a buck on each purchase after 12 you get a free drink or 2 free ounces of tea.

I love Teavana and especially this location with friendly employees that aren’t so pushy on sales like other locations can be. I’m the kind of customer that likes to stop by to get a drink made, especially since it is usually less expensive to purchase a drink than to purchase the same amount of tea to go home and make it myself. But with the friendly employees it keeps me coming back to purchase drink after drink.

Main Points:
–An absurd amount of teas to select from
–Prices range, can get very expensive
–You can buy individual drinks like parent company, Starbucks.
Review:
I guess I must be timing my visits right because I have somehow managed to completely avoid pushy sales people as described in previous reviews. However, I know in the past I was told that you have to buy 2oz or more of any flavor so all those tantalizing mixed concoctions they lure you with at the front can get costly fast.
Am I the last person to find out about the fact that they sell individual, freshly brewed, ready-​to-​drink teas? Gone are the days where you have to keep refilling your tiny sample cup with your favorite blueberry pineapple blend or chai just to quench your craving of their tasty tea! I asked the brewer, who was extremely nice and not pushy in any way, why I hadn’t heard about the individual drinks and she said before Starbucks took over they were encouraged to focus on tea leaf sales and not really even offer the drinks as an option.
I’m giving a 4 because their tea is undoubtedly tasty, you can taste it for a reasonable price and walk out the door with it rather than waiting for an online purchase, and though pricey, it is an interesting store full of tea and tea accessories.

Just tried to return a birthday gift (tea pot). I had the receipt and purchase was just 7 days ago. They would not accept because it was bought on sale. They said the policy is on the receipt. Receipts are typically given to you after the purchase is final. Clerk just shrugged his shoulders when I questioned the policy. I honestly will not shop there again.

Stay strong Unilocalers!
Have a game plan before you go into the store and don’t let the sales associates smell your fear. They can sense weakness. They will twist and turn you around until next thing you know you have spent far too much on tea than you even thought was possible.
REMEMBER:
–Know what you want
–Only that
–Get out as fast as you can!

Good place to go for any tea products, but sometimes it can be super expensive. They usually have some types of deals and promotions going on, so make sure you check either their website and/​or go into their stores.

I should have read these reviews before I went. Every product I have bought has been excellent but the first time I went in for tea I was pushed into buying more than I wanted. Just like for other reviewers, my salesperson filled up a tin that rang up as $ 88! I said I needed a lot less than that but she kept pushing. I go back for their tea and their great products but I somewhat dread the actually shopping experience.

The one redeeming quality of this store is that –some– of their teas are quite good. If you are an earl gray fan, the earl gray crème makes a nice diversion from an «everyday» earl gray. The earl gray white is pretty good as well. The quality of their teas is middling at best, and they have an over-​abundance of fruity blends that won’t appeal to most serious tea drinkers.
The store itself is obnoxious. They have hawkers out front trying to lure passersby into getting samples of tea, which is annoying in and of itself to the point that I go out of my way NOT to walk by their store. Once you get inside, they are very aggressive about selling you large quantities of tea in overpriced containers. The rest of their merchandise is overpriced as well – if you are looking for any kind of kettle, tea mug, or other accessory, shop around before you pay Teavana’s prices. As others have noted, make sure you pay close attention to how much tea they are ringing up and request a regular bag unless you want to be charged for the container. You do NOT need a pound of tea unless you are a fanatical tea drinker going through 10 – 12 cups a day. 6 ounces of tea is plenty for almost anyone.

So I’ve been sucked into the trend that is Teavana, and I don’t regret it. most of the time. The tea is admittedly pricey, but you can find some pretty good deals from time to time, and in fairness, it is of great quality and lasts a good while if you store it (in one of their $$ tins) properly.
In terms of actual product, they deserve four stars, but they lose major points for their customer service. They’re incredibly pushy and presumptuous to a level that is mighty discomforting for something as soothing as tea. I feel like if I want a sample I had better grab it and run, because if I dare ask any questions I’ll be brought to the back to have $ 100 worth of tea (that I didn’t ask for) measured and packed up ready for my immediate purchase. Of course I would reply with an «uhmm no thank you» which would then result in them trying to push me into something else. Ultimately I’m left either buying something I had no intention of buying or making up some story of why I have to go, and I don’t like it.
I understand that it may take some persuasion to get a new customer to understand why their products are a worthwhile investment, but I feel like they really ought to find a classier way of doing it.

Hey! A tea store! What’s not to love?
Uh, everything, apparently.
Crazy prices, middling-​quality teas, obnoxious minimum purchases, a ridiculous affinity for tutti-​frutti blended teas, and a bunch of insipid nonsense about the soul-​cleansing properties of boiled leaves.
I especially like the scam they run with the containers. In case you haven’t heard this one before, they automatically put your tea into a tin. They don’t ask, and they don’t bother mentioning that piddly little slave-​labor pot metal tin is $ 7, apparently hoping you go all glossy-​eyed at checkout and can’t do math in your head. «Goodness,» they must hope you think, «tax must have gone up quite a lot!»
Skip it. You can get much better tea with much better service at much better prices by making the trek to Souvia or using any of the reputable catalog companies. Maybe Starbucks will force-​feed Teavana some customer service skills after the acquisition is final, but my hopes are not high.

Teavana is a specialty shop for tea lovers. You won’t find Lipton here. They feature many unique loose-​leaf teas, and they also will do blends for you. Also available are storage and brewing accoutrements.
Their staff seems to be very knowledgeable about their products, and are generally helpful. They are a bit expensive, but you would find it difficult to find any of their teas anywhere else.

This place is where I normally go to get all the different loose teas that I love to drink.
They always have at least two or more samples of their ‘tea of the day’ which are both hot and cold.
The best part about this place is that you can mix different teas together to create your own special blend.
I also bought a cast iron tea pot set that I absolutely adore.

I was lured in by a sample of youngberry tea, so refreshing and I wanted some more.
The sales woman gave me a sample of all the teas they had brewed and a tour around the shop. She was friendly and knowledgeable about the products in the store — a pleasure to speak with. When it came time to buy she did her very best to sell me every tea product in the store. I stayed the course though and insisted I only wanted some tea. She grabbed a large canister and started filling it up with tea and I had to stop her and explain there was no way I needed that much tea. She then grabbed a smaller canister and started filling it up, even the small canister seemed like it would last me a year. She put it on the scale and it rang up to $ 50… for Tea. Again, I stopped her and told her that was way too much to spend on tea and she removed the tea from the canister and put some into paper bag.
It really bothered me that she had taken the liberty to fill up that first large canister of tea, who knows what that would have cost. The Teavana staff must know their products are expensive and I would have preferred it if she would have asked me beforehand how much tea I needed or how much I wanted to spend, seeing as how there weren’t prices on tea, or at least none that I could see. I understand that they are trying to make money and up sell but ASK, don’t take liberties.

I would love to give this place 3.5 stars.
The thing is that this is a great place to be. You walk in, get your drink, and go. There is no sitting room, no place to chill out. This is a straigh-​forward tea bar serving nothing but tea and tea accesories.
There are samples up front– watch out, these are delicious. They are designed to lure you in and trap you. I gave into a mate and black chai blend, sweetened with brown sugar crystals.
The reason I am hesitant to give more stars is the price. This place is EXPENSIVE. For comparison, the «imperial acai blueberry» white tea costs $ 12 for 2 oz (about 24 cups) when you could get a comparable tea in the same amount online (or at Tea Infusion or Souvia) for $ 6!
When I was lured into the shop by a sweet sample, my cup of tea was $ 5, which seemed a little much. Of course it was perfect.
The other side of the price is that while they have some of the exact same teas as Tea Infusion (but rebranded– you’ll recognize the names if you think about it), they do have a couple of notable teas. The Snow Geisha White Tea is beautiful, aromatic, and frankly intoxicating. I have not found this sour cherry and cranberry blend white tea anywhere else. At $ 15 for 2 oz, it should be listed in your stock portfolio, but it might be worth the investment.
Teavana is a great place to learn about tea, health benefits, proper storage, etc., but you might want to grab a cup (or an investment in Geisha) and take your knowledge to Tea Infusion, Souvia, or even Ebay or
.
I’ll be back, but I won’t bring in my credit card. Too tempting.