Jiffy Lube

Showed up for emissions multiple times an hour before closing and was told he would not take anymore cars. Horrible and unreliable customer service. Would not recommend to anyone.

Had my oil changed here back in August and the next morning all of the oil leaked and my engine started smoking when my son drove the car before we realized the oil bottomed out. Cost us $ 1,600 to repair the engine at another shop. Be sure to check beneath your car after having your oil changed here so you don’t go through what we did. That turned into a very expensive oil change. :(We stopped taking our three vehicles there after that.

I’ll give them 2 stars because they are nice, offer professional customer service, and in perhaps half a dozen visits have had no issues getting a basic oil change. They of course up-​sell heavily, which is no big deal if you know what’s up with your car.
I am dropping my opinion of Jiffy Lube, and will no longer come here, because of the misleading advertised pricing. The $ 39.95 oil change for my car is suddenly increased after they have the car opened up and the oil draining, adding $ 5 for an extra quart of oil, and $ 10 more due to my «canister» filter, which obviously hasn’t changed in the last 95 000 miles. So now we’re at $ 56.58! My protest was replied to with «its standard, everybody does this». Not so much, first time for me. This is just way too much for a basic oil change, I’ll go elsewhere or just do it myself.

Had an oil change a few months ago at this location. I recently had my car leaking oil, so I took it to a local mechanic (not jiffy lube). there was a crack in my oil pan that was not sealed correctly and done so by my last oil change, jiffy lube. The mechanic was stunned they didn’t mention this to me. Incredibly disappointed that I had to pay $ 140 to get that fixed.

My oil change was reasonably quick, but it’s clear customer service is not their goal. Not sure if I will give them a try again or not.

I’ve been coming here for a few months and each time the staff were different. But now it seems to be under new supervision. The new guy is very polite and helpful. Great service and willing to help, I’ve never had any service pushed on to me that I didn’t want. I’ll keep coming here.

Generally fast and efficient service. While they try to upsell, they are hardly too pushy.

I made time to do my oil change and emissions here during my lunch break because they offered both and it was only 5 miles from my office. Although the guy that took care of me was polite enough, I watched and noticed they did none of services that are included in your Oil Change (wiper inspections/​vacuum interior/​tire pressure etc.) then a bunch of the employees had an in depth conversation regarding the schedule of personnel while I was waiting. I’m not even sure the oil got changed or new filter… as it didn’t take very long like 10 minutes total. When I was checked out I was told that the wipers/​tire had been inspected and the interior vacuumed, (and checked on my receipt as such) I let it pass as maybe I had looked away and missed it. When I went to the car, sure enough no vacuuming had been done, no sticker for new oil change date was on windshield, even after the guy was asked twice by his co-​worker if he had done this… not sure why I wasted my time, I told the guy that nothing was done as he had stated and I wasn’t happy. I left because I was pissed! I called back, asked for the manager and told him of my displeasure — he told me I could come back and that he would take care of the issue himself… I couldn’t go back because, my lunch hour was over… Do not waste your time, there has to be better places — Like VA Tire and Auto, where I will go back too… so much for convenience. NOT

Stay away! I didn’t even need to get service here to know that the people here. Are a complete joke. I’d rather have a hospital full of mental patients do a oil change on my car then these people. Who the doesn’t know what kind of oil a car uses and then assumes you are using synthetic before they even ask??? Look I wish I had my own place to do my oil cause around here in loudoun. None of the shops are worth a Damn. They just rip people off cause they think they can afford it. And most people bend over and take it.

Probably one of the worst establishments in Loudoun County that have incompetent fools working and managing the place. 15 minutes to pay for a state inspection and grumpy workers is unacceptable. I will not be returning and advise the same for all in the area.

I usually go to a local mechanic, however they were busy and decided to come home, on the way home I saw Jiffy Lube and decided to give them a try.
If I could, I’d give this place 0 stars if I could. They charged for topping off the radiator fluid and brake fluid charging an arm and a leg.
After taking the car home, I noticed the car was overheating. I checked the radiator and it looked like the cap wasn’t on good, so I just took it off and screwed it back on. After driving it around again, I noticed there were still leaks. I waited til my brother came home since he use to work on cars a lot back in the day and had him take a look at it.
He drained some of the fluids and drove it around a few times and said he didn’t notice anything. The next day I took it to work, the car started overheating again so I took it to another shop and they said there was a crack in the radiator. The car was fine before I took it to this Jiffy Lube, and the mechanic said it was internal as if someone stuck a something inside and tried to pry the piece where the radiator cap goes to.
I drove it home and since I didn’t want to bring it back for second damages, I just opted to get a performance radiator and my brother installed it. After going through 3 weeks without driving my car due to issues with ordering the radiator, I finally got got my car back and is now running fine.
DO NOT GO HERE. Jiffy Lube has been scamming people for years, find a local trust worthy mechanic and stick with them. Don’t believe me, check this out:

I stopped by here for a routine oil change and brake inspection before a long road trip. I drove 7 miles out of my way to this location because the site said this location could service my brakes and it was well worth it. The service here was nothing short of exemplary. I was greeted from the minute I pulled up to the line and they got the service I requested done fast and without hassle. When I requested a brake inspection, I expected them to try and upsell me on unnecessary repairs but not only did they show me everything was fine, they pointed out minor things that I should get checked out later WITHOUT any upsell– just a simple FYI. They have earned themselves a repeat visit!

My review is not on Jiffy Lube’s service, but their facilities. Please make sure you use the restroom elsewhere. Their bathroom doesn’t have a sink (or water) — just an empty bottle of hand sanitizer that is supposed to suffice. Ick! Barely a step up (if that) from a Porta-​Potty.

Knowledgeable staff. No surprises. Did what I asked them to. Prompt service. oil changed. in and out in 20 mins or so.

I had my oil changed here recently and the staff was friendly and professional. The overall service was very good. I recommend you try out this hidden Jiffy Lube located very close to South Riding.