I was originally going to Cos bar to try Tom Ford makeup, but the 3 sales people were too busy and frankly not that interested in helping me. But that led me Michele at Blue Mercury so I am grateful. I am 50ish and just did not know what to do with my makeup anymore. After spending time with the La Mer rep(who was also very helpful and knowledgeable) she introduced me to Michele. Michele walked me through how to add just the right amount of color to my eyes, cheeks and lips. She worked with me to use the makeup I have at home as well as what I could add. I did not feel pushed to buy anything. But frankly she did so much for my self esteem I would have bought anything she suggested. Truly one of the best shopping experiences I have ever had. Thank you Michele
Mary E.
Évaluation du lieu : 2 St Helena, CA
Two stars as it is partially my fault for not having the time to really assess what the sales team guided me on, however i had a quick minute to run into to Blue Mercury and request a sulfate-free, paraben-free, alcohol-free, fragrance-free face wash. Four extremely nice sales team folks directed me to their team lead who immediately and confidently recommended a Laura Mercier face cleanser to fit the bill, and i purchased it. When i got home and actually checked out the ingredient list it was fragrance-free, but loaded with sulfates/sulfites, parabens, and alcohol. I live out of town and so no chance of returning it — again, my bad. Everyone i saw/spoke to from the sales team had gorgeous skin and accommodating personalities, however i figure they either don’t truly know their product lines or are most highly focused upon sales contests promoting Laura Mercier(or whatever the sales quota or contest of the month may be).