Comfort Suites

The wifi is garbage. It took me over 45min just to download the Unilocal app to write this review.

The Good
* Nice room with good sized bathroom. Could use bigger counter space
* Bed had sheets on both sides of blanket. Both firm & soft pillows
* Nice breakfast room with very helpful/​friendly staff to help you at breakfast.
* Nice sized flat-​screen TV
The So-​So
*Hotel TV guide didn’t match the channels
The Bad
* When I went to breakfast, I left the Do Not Disturb sign on door and removed it B4 leaving for the day. Upon return I had several days that the room service was skipped.
The Ugly
* One would think that management would have gotten involved to insure the room was serviced after the 1^st failure. However, that didn’t happen and it seemed the manager was never around. I was compensated for the failures of the staff that should have serviced the room.
I plan to return to VA and will stay here again and I believe the hotel will be on top of things and suggest that customers tell the front desk to be sure the room is made up and not assume it will be done.
I have stayed at many Comfort hotels and this is a first time I have been disappointed.

My husband and I stayed at the Comfort Suites and thoroughly enjoyed our stay. The staff was super friendly! There were tons of amenities at a reasonable rate. We particularly enjoyed the customized pillow sets, refrigerator and microwave, in-​room Wifi (free!), fluffy towels, and sitting area. It was perfect for those late night crab claw runs since the restaurant only sold them from their to-​go window.
In-​room recycling containers would be a nice convenience. I had to store recyclables myself and remember to take them out to the large bin near the ice machine.

I had a comfortable stay here. The bed and pillows were cozy and the bathroom was pretty spacious with a huge shower.
Checking in was unfortunately a bit of a pain. The front desk clerk was nice, though. The fitness room was laughable it was so small, but at least the equipment worked. I’ll note that despite the sprawling office park setting, most of the Greenbrier area’s streets are lined with sidewalks and many are also lit, so running early in the morning outside was a breeze.
Breakfast was average. There were waffles and some egg dish, but I went with my typical oatmeal and bagel.
Some nice touches in the room, including a strong wifi connection and USB chargers by both the bed and in the TV room, bumped my review up from a 3 to 4.
I really lucked out on the deal I got here. I called the day of to check availability and pricing, and with my AAA rate, ended up paying less than $ 80 before tax. Apparently the previous night they were all booked and the cheapest room was $ 199. I’d easily stay here again for the amount I paid.

Three stories, interior entrances, two elevators, fitness room, outdoor seasonal pool.
Front desk clerk was cordial and gave good directions to the best entrance to use to access my room. Beside the front desk is a small area with items for purchase, including snacks and microwavable foods.
My king room was clean and spacious. Heating system worked well on a chilly night, as did the free wifi. I was impressed with the glass doored shower and the bathroom was very clean.
Only concern was that I could hear persons in both adjoining rooms. A phone conversation done via speaker was very loud coming through the walls to my room.

My family stayed there for one night & the service & staff were awesome. We arrived late in the evening but the front desk was staffed & our room was ready. We needed extra towels & cloths and received them immediately. The following morning we went downstairs & were pleasantly surprised to see a large assortment of food to choose from that was being replenished regularly. Every staff member greeted us with a smile. I will definitely consider this hotel the next time we visit our daughter at NSU.
It would be great if they had specials for family members of college students. We were able to get a homecoming special this time.

We needed a place to stay so that we could attend a memorial service for close family member. The front desk staff (Jamie, Cinnamon and Kate) were super helpful with making the reservation, providing a good rate and they were accommodating as family members’ plans changed (dropped one night/​added another, etc.) The staff were all very professional and kind. The hotel and grounds were well kept and someone was always polishing a window or door. The free breakfast was good and items were kept well stocked by friendly employees. The rooms were comfortable and spacious. All in all, during a very difficult time, this hotel and their staffed blessed us.

Very impressed with price and overall hotel location. Easy elevator access for 3 floors. Never saw as many maids at one time which is nice. Vending and ice machine almost in every corner! Clean carpet everywhere. My room had microwave, fridge, sofa and easy internet without asking for a password. Free breakfast both days were different with one having sausage patties and the next day eggs & country sausage gravy. Meeting room large enough to engage a small meeting of 15 with friendly staff to accommodate. They allowed outside food with complimentary use of glass pitcher, cups, napkins, and utensils. Front desk was very friendly and always asked if we were okay and good to go. And yes we were good to go! Very pleased and will use again. You will not regret it!

Spent 4 nights here with my girlfriend at the end of August while visiting family in VA. Perfect location if you are planning on doing a lot of hanging out in the Greenbrier area. And if you are familiar with the tidewater area, it is actually a decent location, not far from I-​64 and in the middle between Norfolk and VA Beach.
An ok free breakfast in the mornings. Bacon and fake eggs, the make your own waffles is always a delight at these hotels, lots of choices of cereal, fresh fruit (apples, oranges, bananas), coffee, juices, breads and bagels, yogurt, Danishes, and a few other treats… all in all, better than your typical continental breakfast.
We spent one of our afternoons laying at the pool that always seemed to be quite, probably due to the time of year, it was also clean.
Looked like there is a grill in the pool area if you plan to do your own cooking.
Our room was nice, 3^rd floor, king size bed with awesome pillows. Plenty of room to snuggle in the bed all night. We also had a fridge freezer and microwave in the room.
Free Internet without the annoyance of a password.
For sure this is another nice Comfort Suites I have experienced, and will definitely keep this place in consideration for my next trip to VA.