Fairfield Inn and Suites

I have spent over 50 nights this year (2015) in this specific hotel. The staff is always friendly, the rooms are always neat and clean, breakfast is clean and nice, and I never have an issue. I am extremely picky when it comes to hotels and this one is the best I have found at the lower winter rates and typical summer rates.
I have seen more than 6 different front desk staff start with the hotel and each get the training necessary within a short period of time. Jamie is one of the best, as she goes through all my future reservations and adds my corporate rate and direct bill number. Makes my check in process so much easier and faster!
This hotel represents the Marriott chain very well. Why only 4 stars then? There is always room for improvement. Sometimes they are out of coffee for breakfast (more is always brewing) not a lot of parking, and yes, the AC is loud, but always works. They will continue to have my business and recommendations.

This hotel is amazing! It’s completely updated and probably the cleanest I have ever seen a hotel. We utilized this for a function and was more than pleased at the results. The entire staff are friendly and accommodating, no matter how strange the request! Definitely worth the money and I will be recommending to anyone I see. They even bake cookies for the guests to have in the lobby! Need I say more???

I was really impressed by this location. The room was very clean. The heater was pretty loud as others have mentioned but not any different from a lot of places I have stayed. The give you the option to «go green» and re use your towel or get a new towel which I think is neat. I actually thought the breakfast was great. They have REAL scrambled eggs (I hate that gross powdered kind). They had waffles and cereal and two different brands with several choices of yogurt. They had 6 different kinds of cereal 4 different juices, coffee (with optional international delight creamer) 2 muffin choices, this breakfast hash stuff, Canadian bacon, fresh fruit, varieties of oatmeal with toppings available (brown sugar, walnuts or cinnamon) and more that’s just what I noticed. The tables were cleaned as people left. (And this was on thanksgiving; I really wasn’t expecting to see such great service) as mentioned by others the front desk staff was really nice. I noticed they had a pool but it’s fall and it’s closed so I can’t comment on the cleanliness of that. I really wish the shower/​tub was larger and the water if put more than halfway towards Hot is like burning so watch out. Other than that amazing

Recently stayed at this establishment and had to share a most excellent experience. Perfect overall? No. (room for improvement). Great experience? For sure!
In my opinion, service excellence can cover for MANY of an establishment’s other shortcomings. Service excellence is where this place shines… in particular, the front desk.
We did not have an opportunity to take advantage of the free breakfast, so i’ll have to leave the review of that element to other Unilocalers.
Rooms were clean and neat. Cleaned daily and met or exceeded my expectations for cleanliness and resetting of linens and towels.
The air conditioner (as mentioned by others) was a bit noisy, however, did the job and kept the room cool and comfortable (I was 100% okay with the noise level to keep cool).
The one and only item that i wondered about was why my in-​room coffee service wasn’t being restocked daily. I kept going to the front desk to get supplies for the next morning. Each interaction with the front desk was met with a smile and a true sense that they (front desk staff) were and would do all they could to accommodate my request (s).
Location is GREAT! Central to many, many eateries, shopping, and entertainment venues. «Walkable» to a couple of rather well known chain restaurants, and a couple of «local» (or at least that was my impression) restaurants weren’t too far either.
Item of note (not related to the hotel) is that if you have to drive, some roads that were NOT tolled before, are now tolled (I think the downtown tunnel is the main one). Make sure to ask the hotel personnel about this for verification… but I do believe this to be the case.
So…why four stars? Front desk STELLAR service. Each of the front desk reps that I had the opportunity to interact with met me with a smile, and a sense that they genuinely cared about my experience. Living myself in an economy that is driven by the hospitality trade, I feel I’m well qualified to comment on this aspect, and they (in my experience) knocked this out of the park. Great job Fairfield front desk!
This hotel is definitely now on my radar of places to stay when I’m in the area!

In my opinion, the hotel is pretty awesome. It’s convenient, cozy, and pretty good for the price. The attendant is extremely helpful, welcoming and friendly. The room I stayed in is clean, and the beds are so comfy! I would definitely come back here.
Possible downside for some people would be may be the air conditioning. It can be somewhat loud when it’s fans are running. However, it does create a very cool room.
Lastly, breakfast is free!

Ok so my first Hotel review. Just for the record not my first hotel stay. However, this one needed it. It’s a nice clean place. Friendly staff and comfortable rooms. It’s close to many things and there are lots of places to eat close by. So great location. Now to the reason for 2 stars but could have been 4. .
Breakfast the most important meal of the day right. Well not necessarily here. Can you say boring. I have eaten many other similar type breakfast but this one was bad. There was the fact all of the tables were dirty and needed cleaning. Then the food. Low stock, poor quality, and lacking in choices. I mean as in sliced muffins individual wrapped. And to top it off no one attending the room. One last thing is picture a commercial coffee machine filter in a bowl. That was the trash container for guests to put the empty sweetener packets, creamer and used stir sticks. Very sad and unprofessional. So stay for the hotel and hit the Cracker Barrel right down the street for a real Breakfast.

This area is LOADED with hotels. It makes it difficult to decide where to stay sometimes. I figured I’d save my company a few dollars and pick this place instead of the courtyard next door.
The place does have a few drawbacks. (The shower and sink drain a bit slowly, The vending machine on our floor didn’t have a functioning bill-​accepter, the refrigerator was a bit loud so that I wound up unplugging it)…However, it’s petty stuff that you tend to find at most hotels. The room is very welcoming, clean, and comfortable. There’s a flat panel tv with a very large channel selection. There’s a refrigerator if you don’t mind the noise, and a microwave.
Certainly not a disappointing place to stay if you’re in the area