Autozone

Went in for some parts for my car. The guy working there, Flavio, was extremely helpful and very knowledgeable! He even helped me decide which parts would be better for my car. I’ve gone in a few times after and he’s always there to help. He’s even checked my car for minor problems and what can be done. If the boss of this place is reading this, give this guy a promotion!!! Wouldn’t come here if it wasn’t for him and his great service.

Darrien was very helpful when I needed a new headlamp. He even took the time to help me put it in. This was a great experience!

Almost three years later than when Amanda C. wrote her review and I had an almost same experience. I’ve been stopping by and calling in looking for a filter for my ride. Due to work and travel, just not having the time to seal the deal on the purchase and have it installed.
I’d been waiting over a week for the store to receive the part. Contrary to what I was told during my first call, the part was not in by 3 pm, but rather new parts arrive the Thursday of the week before 3 pm. When I eventually got to the store to buy, the customer service of the first guy stunk. I thought about walking away during the purchase, he wasn’t cool to talk to, maybe he had a cold or something. I’ve always found it’s better to be vocal with people, I’m saying this as if (for example) I were in his place that’s what I would have done. So that I don’t come off as rude. Since I’d been waiting and waiting for the part I decided to just suck it up and buy it. Guess what. it didn’t fit! Or so I thought. First time for me changing this part. There was a little bit of work involved with removing housing and fitting it in. When I returned to the store to get a refund, a different fellow was behind the counter. He asked for the opportunity to try himself. Long story short, he tried it a different way and it fit perfectly. I left satisfied. I just finished submitting a thank you letter to Autozone so that dude gets kudos for saving my business.
Since I’m happy with their service, I’m considering some performance air intake parts. we shall see.

I wasn’t very happy with Autozone. I went in last week when my headlight went out and asked someone to help me find the correct bulb. When I tried to install the headlight a few days later, it was for sure not the right bulb. Bummer. Worse: I didn’t realize it was the wrong bulb until I’d already taken it out of the packaging.
So today I went back, and told the guy that I wanted to return the bulb, since it was the wrong part. I was totally expecting to fight. Nope! He immediately returned it, looked up the correct part, then came out to my car to make absolutely sure it was right. After I paid for the new bulb, he came out and installed it for me, which he totally didn’t have to do and which I didn’t even ask for — and yes, I realize it’s like a 30-​second repair, but most places wouldn’t even do that for free. It was so nice. I am a fan, Autozone.

It’s autozone. You should probably know where one is because it’s the first place you should go when your check engine light goes on (well, first after checking your gas cap). They’ll give you the code (A general «what went wrong» message) for free, which helps when you get to the mechanic, since «There’s something wrong with my car and I don’t know what please fix it» is a terrible opening line.
As far as AZs go, this one is pretty standard. They have car stuff, you need car stuff, etc. I do like the fact that it’s on Devon and easy to get to if you live on the north side. The private lot isn’t huge, but it’s big enough where you can get in and out fairly easily.