They fixed my Yoga keyboard a couple years ago fast, so when Win 10 or something totally bricked it and after I tried everything I could come up with to fix it, I gave up and took it to GetTeck. They fixed it! It now runs faster/better than before and I consider their charge for the fix to be extremely reasonable. I highly recommended them. They are not a franchise who interacts with you with a set business algorithm.
Dennis O.
Évaluation du lieu : 4 Cincinnati, OH
Took my wife’s laptop to Getteck. Fan was not working and hard drive was dying per them. They recommended a SSD drive which is faster and supposed to be more resilient. Work was performed in timeframe promised and the pc works great now, much faster. Hard to judge cost factor as putting $ 375 into a 4 year old laptop may not be the smartest thing we have done. New laptops can be found from $ 375 to $ 800… but then we would need to buy office, etc… overall satisfied but felt it was a little pricey
Brandon G.
Évaluation du lieu : 5 Cincinnati, OH
Took my laptop in to Getteck recently for issues with the screen hinge and power connection. They communicated everything I needed to know and were true to the stated timeframe for the repairs. Also, I felt the cost, even without the Unilocal deal, was very reasonable for the job. It was an easy and pleasant experience to deal with Terry(Terri?) and Mike and i’d recommend them to anyone needing computer repairs.
Anthony B.
Évaluation du lieu : 5 Loveland, OH
Mike is an obviously qualified guy and a thoroughly decent man. He fixed up my problem when four other(Microsoft certified) guys missed it. Come to find Microsoft certification is not the alpha and omega of computer repair. He knows his stuff and dropped my machine at my house. Fixed. All I’m going to say.
Karen B.
Évaluation du lieu : 5 Cincinnati, OH
I called Mike at GetTeck and received great customer service from the start. He said he couldn’t give me his full attention and asked to call me back in a few minutes when he was done helping another customer. He called me back within five minutes, listened to my internet connectivity woes, and then scheduled an appointment for that very evening. He charged a little bit more for an evening house call(extra $ 45), but told me the costs up front. Once he got to our house, Mike methodically assessed the situation and diagnosed the connectivity problem. He then explained our options and was able to fix the connectivity issue with a minimum of equipment. He charges on an hourly basis, but was efficient with his time. Prior to calling Mike, I had spent all day with a Time Warner tech and then on the phone with Time Warner customer service. While they tried to be helpful, they never resolved any of my internet problems. I had to lay out some money to GetTeck, but they resolved the problem and saved me countless hours more with Time Warner. I highly recommend GetTeck as a computer services solution for any household.
Joe H.
Évaluation du lieu : 5 Erlanger, KY
Not only does Getteck repair computers, but they are also amazing at fixing video game systems — Wii, Xbox360, and PS3. Even better, they come to your hose to pick up your system(which is invaluable to stay/work-at-home parents). Mike Ulloa, the owner, arrived promptly as scheduled at my house to pick up my broken PS3. I wasn’t sure what was wrong with it(power supply, yellow light of death, or motherboard!), but Mike assured me that they could fix it, regardless of the issue.
He wasn’t boasting. Not only did my PS3 come back as good as new, Mike was more than willing to answer my frequent questions and fill me in on how the repair on my PS3 was coming. Having dealt with Sony’s PS3 repair service, this was a blessing for me. Mike explained that my system’s power supply was okay, and that they needed to re-ball(resolder) the processing chips. However, he called a day later to let me know that the problem was more serious. Still, Mike held to his original estimate for repairing my system, replacing the motherboard and re-balling the processor chips all for $ 175(make sure you get the coupon from their website). Even though Getteck does hundreds of repairs, I felt like Mike took a personal interest in my work order. You’ll never get that level of customer service from Sony. Also, just like Sony, Mike said that Getteck guarantees the repairs it makes. And Mike is local! If you need PS3, game system, or PC repairs, you can’t go wrong with this company.