Wingstop

It’s wingstop, you know it’s delicious. This one isn’t half bad, either. One star for it being too cold??? C mon. I like how wingstop has online ordering, so nice. I like how you can set a time too, instead of just asap. I set my time for 530 and they were done at 5:29. My only complaint is that last time the fries weren’t very hot, almost seemed like they weren’t fresh, that’s the only reason I’m not giving 5 stars. This time everything is great and hot and fast.

Made an order on the phone and they were very kind and speedy with our order when we got there the food was fresh which is a first (in comparison to other locations) I was extremely impressed! Clean, speedy, great customer service keep it up !

Decent wings, but every time I order online they never have my order ready. I still end up waiting like 10 – 15 for my wing that show have been ready 20 minuets ago. Your wasting time ordering online you’ll wait just as long for you food, as if you were to just walk in and order.

Always so good! The staff and customer service is exceptional. The one younger hispanic guy with a spiffy haircut and earrings is my favorite, wish I could remember his name. Very accommodating and helpful! Clean atmosphere. Will always be coming back.

First time visiting this location and last. There were maybe 4 customers inside sitting at tables. No line at counter and it was not busy at all. I walked in to pick up my order and the girl up front literally looked at me and then walked into the kitchen without greeting me or asking me how could she help me. Never came back, just ignored me talking to the guy in the kitchen. Stood there for a few minutes until another employee finished up phone order before being acknowledged. If I could give 0 stars, that would be the rating for the customer service at this location. Very disappointed.

Although it wasn’t any cleaner, this was definitely a better experience than last time. I know it isn’t a «gourmet restaurant» but I really enjoy eating at wingstop for their delicious food. And I’m honestly glad that the cashier came through today at about 3:30 — 4:00. Definitely going to give another go. Thanks.

The food is delicious however I agree with many of the posts here that the staff seem to hate their jobs and the customers they serve. They mumble through their script, avoid all eye contact, and are irritated when asked to repeat themselves because the substances they had for lunch increase their mode of speaking. Instead of thanking me for purchasing food, that by the way keeps them in a job, they made my family feel like an unwanted burden. The customer in front of me and behind me had the same experience and encouraged me to post. This is most unfortunate as I LOVE this place.

Wingstop food always tastes great. It is almost always worth waiting for but this location seems to be fairly slow.
I called in an order to go at 7:20pm and was quoted 30 – 45 minutes. It is now 8:36pm and my food is still not ready. I have been waiting in the shop since 7:55…

Not to many places in town that have good wings, and I will say this; Wingstop has much better wings than Buffalo Wild Wings across the street. Wingstop has great customer service and I like the different flavors that they offer, you don’t have to get hot wings, my favorite are the parmesan garlic. The wings come out hot, the skin is nice and crispy and most of all they are moist! They have good price points on their food, and the fries are awesome! They do add a bit of sugar in their fry shaker, but you can get the fries without the spice mix.

If you like wings that taste like stale cooking oil, have a puddle of oil under them and you need to squeeze the oil into three napkins to make them semi-​edible, then this is the gastrointestinal delight you are looking for. I don’t like oil saturated wings and only give them one star because the cashiers were pleasant. I will never go here again.

Was excited to get some wings. Walked into the restaurant and it felt like a freezer box. I feel like it was colder inside the restaurant then it was outside. All the employees were shivering and all the customers that order Dine-​in ended up getting boxes including myself and leaving the restaurant. It says it was 65° inside on their thermostat. Couldn’t even enjoy my food which is why I only gave it a 1 star. No one should be shivering inside The restaurant that they paid to eat at. I definitely think management should make sure the temperature is reasonable for customers to eat at the restaurant along with the port employees I have to work here in freezing environment. I was very disappointed

I go here as often as I can! I love eating wing stop and this place always have great customer service and is very fast at serving people.

I love this place… I come here on a fairly regular basis and I’ve always received great service and excellent food. And the fries are my favorite fries in the Sacramento area! Favorite flavors are garlic Parmesan and lemon pepper… Yumm!

This place sucks! The food isn’t that good I should of just read all the reviews before I went there, we waited for 30 minutes there were not other customers but us and we ordered 10 wings. The wings were dry and hard :(we are not going back! I will rather drive more for better food and customer service.

I am a wing fanatic. I love Wingstops wings and I go here at least 3 – 4 times a month. They are excellent at any location I have been to, BUT the service at this location is extremely BAD! Within this month I have ordered wings 3 times here.
The first time we sit down inside and all the tables were empty, yet really dirty, food was amazing as always and the service was good.
Second time we called in the order cause my phone was screwing up the order over the app. There was another man named Daniel (my name is Danielle) who apparently took off with my oder since the employee did not read off the order to him. They gave me his order and right before I got home I decided to check, it was the wrong order and they had to remake my order!
Thirdly was just last night were I put in the order over the app and still had to wait 20 minutes after getting there. I feel like I would have waited less time if I ordered there! The employees seem very unhappy or they are all just having a bad day every time I come. I will no longer be going to this Wingstop! Unfortunately this is literally a mile from my house, BUT so is BWW which is right across the street. I prefer Wingstop over BWW though.

Ughhhh… I’ve stopped at this place a few times the first time was good the second time was not so good. I found a hair after biting into my chicken wing. I asked for the manager, he said sorry and walked awaynot what I wanted to hear. Not sure if I will go back again or not. Depends on how desperate I am.

The food is good. I never have a problem with the way anything tastes. The service though. not so good.
I always order online and every time I go to pick it up they either say «we don’t have an order under that name» or «um…our computer isn’t really working right now so we don’t have any of your food ready.» Etc. I normally don’t like to complain but things like that happen everytime I order from this location. Even when they make my order right there in front of me they get the order wrong!
I’ll order a 10 piece lemon pepper and a 10 piece atomic and they will give me a 20 piece lemon pepper and a bit jumbo size dipping sauce that I never ordered.
I do wish management or something came in and actually managed the place. It seems to be run by a lot of employees that are getting paid minimum wage and therefore don’t care how the store is doing. This location is closer to my home but I guess if I want some wingstop I’ll just have to use the extra gas to get the food/​service I paid for.

All I wanted was 15 wings and Parmesan seasoned fries extra crispy with 1 bleu cheese and 1 ranch.
I ordered through the app.
I made the mistake of not checking the bag when I was there.
I didn’t get sauces nor were the fries seasoned with Parmesan AND they didn’t make them extra crispy.
I really don’t appreciate the fact that I can’t trust this location to get an order correct.

They do try. They do. Yes, I’m talking about the employees :-)
I love the wings. Always fresh and end up putting me in a regretful food coma, but that’s my fault for eating so much right!
I have few things to say about a certain employee. MIRANDA IS AN AMAZING AND WELL ROUNDED PERSON. She is a huge asset to this wing stop location and always provides a pleasant moment with an upbeat attitude and a genuine smile. I adore her. If it wasn’t for her, I wouldn’t be coming in as much!!!
MIRANDA, keep up the amazing effort that you keep on doing. Your wonderful :-)

Out of all the Wingstop locations I’ve been to, I feel this one is the only one worth reviewing about. I always order over the phone, used to order through the App but there was an incident they didn’t get my order cause they ran out of paper for the fax machine, and the service is always friendly when I order to the time I pick it up. Fries always fresh, wings always hot. Always delicious. Makes a great end to a long day, I usually come at nighttime. These wings are mine and my husbands favorite! We personally love the Lemon Pepper and BBQ.
Thanks for always putting a great ending to our long work days guys!